Our 1st time to check into this hotel the experience is awesome! Friendly staff and very accommodating. We accidentally left our money in our room and we got back its all tidied and cleaned. To our surprise they secured our cash and didn't took a single cent. Honest people. Location wise, its good coz its near the subway and you... More

Our enjoyable stay this past week was in the older section, with a small room, but we get used to that with many Asian properties. Once again, a very clean hotel, with staff that go above and beyond to serve and please. We reserved an e-Club room, and thoroughly enjoyed the amenities of the e-Club. The hosts were so gracious... More

This hotel is in a great area. Close to the Jade market and the Temple Street Night Market. There are lots of little restaurants to choose from in the area. The rooms are small but that is typical in Hong Kong. Clean,bright and comfortable beds. The breakfast buffet is excellent and worth purchasing. More

Eaton Smart has several room types. However, after more than a year's time as guest, and I stayed there almost every 3 to 4 weeks, I suggest the hotel to upgrade its club room and suite room. Those layout is bad and very old style. I prefer to downgrade myself and stay in the Executive room. As a voyager member... More

We stayed at the Eaton Smart for 3 nights over Tet. The rooms are smaller than the average hotel, but when you are using the room to sleep in it is not a problem. Very clean with a great shower. Tea/ coffee facilities, safe, hair dryer & umbrella. Lovely comfortable beds and the pillows were heavenly!. We were on the... More

Staff, location, room, bar, all perfect. Bang for the buck! More

The hotel is great, clean, and modern. The hotel is bit hard to find off the street, and the entrance is pretty much through the hotel's driveway. There is free Internet in the lobby and it's right next to Starbucks, Jordan MTR and temple street night markets and the jade market. The best part are the free tours for the... More

Nothing to complain about. Just a good quality solid clean and stylish room for excellent value. Great service at the front desk very helpful beyond what is normally expected. Also, when some unexpected small fees showed up in my credit card statement, I just emailed them and they very quickly reimbursed me no questions asked. I would definitely stay again.... More

Adequate bathroom amenities and supplies; good hot beverage supplies in the room. Comfortable and cosy room atmosphere. Elegant reception, good dining outlets and fast-speed internet kiosks. More