Great staff at this hotel, they were all very attentive and quickly responded to all requests. The rooms were great with great view of Kowloon Island. The food was really good. There was a desert buffet that had any kind of desert you could imagine. Overall I really cant say anything bad about this property. more

There is really nothing bad to say about this hotel. Ok being from NY Im used to average service and some tude. The staff at this hotel was top notch from start to finish. Polite, always there, etc. The hotel was in a great location rt near the bay, near the ferries to Kowloon and close to Central and WanChai... more

My husband & I stayed for 5 nights from 7-12 April 2008 as he attended a week-long conference at this hotel. It was top-notch with marbles & golds everywhere in a superb location facing the famous panaromic Harbour front view. However, as I was there for holiday (read: shopping, good local delicacies) I feel that most times, the hotel is... more

The hotel is quite nice, as would be expected for a Grand Hyatt. Had a room with a harbor view but probably better views can be had on the Kowloon side looking at Central. Service was most excellent (maybe the best I've had in Asia). Only complaint (besides the price) was that there were not enough outlets in the rooms.... more

I was a bit underwhelmed by the hotel. The rooms are relatively small and the furniture and furnishings are modern but a bit bland. For the price of the accommodation there was no real wow factor for me. The lobby areas are nice and classy but for my taste there is too much black marble. In fact it is difficult... more

Public areas too bling for me - lacking in taste - rather like the Trump Tower in NYC....The Champagne Bar is a much classier part of the building and prices are not too horrendous. The rooms are more expensive than the Renaissance next door (and with which it shares outdoor facilities). Given the Renaissance is going through a revamp -... more

The Grand Hyatt Hong Kong achieved a milestone in totally shattering my expectations. I have stayed on property in the past and my reviews were mixed. In the past I found the staff to be a bit detached and the service lacking. The recent return, I quickly noticed what must have been a total reorganization of leadership. From the very... more

Absolutely beautiful hotel, good location on Hong Kong and close to convention center and ferry station, tram, markets. The rooms were perfect in condition, comfort, size and view. We had a garden/pool view. Plans to spend time in the room might warrant upgrading to harbour view for ~US$90/night. In any event, the higher the floor the better. Buffets for lunch,... more

Spent 3 nights in a Harbour view room in September 2007. We arrived early on Sunday morning and although check in was 12:00, we were escorted to our room very efficiently which was great after a 12 hour flight from the UK. We paid extra for the view. However, the room was on the corner so unfortunately the view was... more