I have to say the people that work and the Grand Hyatt treat all guests with great respect and have a professionalism and politeness that I have not seen for almost 20 years of travel. more

Great amenities and service. The views are breathtaking. A quiet space in a very hectic city. more

Staying in this hotel was one of the best part of my Hong Kong trip and I can never forget this in my life.Be it honeymoon or just a family vacation, if you can afford the stay, you will never regret. Being a diamond member, I got a room in the grand club floor. What a marvellous hotel!!? I have... more

Excellent hotel, well located and very clean and spacious. Rooms are of a good standard and the staff couldn't be more helpful. Food and drinks are expensive so would recommend eating and drinking outside of the hotel. more

We are regular guests there and as always get a great service, This time we were (un)fortunate to be upgraded to on of their old suite products and although the rooms are spacious (for hong kong) and very well equipped (DVD, Bose speakers etc) overall we did not like this room as much as their normal Grand Club (Executive Floor)... more

Great hotel . Food ,dinner by the pool overlooking the harbour on the 15th or so floor was awesome and breakfast had it all.Rooms of course well equipped but you pay a lot in Hong Kong for any half decent well located hotel and this is a very decent very well located hotel !! So it is very expensive.The wine... more

fantastico! sea view. really beautiful hotel, specially room with sea view. better in warm season for the swimmingpool more

My hubby & I checked in and had a very pleasant surprise. We had a full large bottle of champainge and abox of chocolates and strawberries waiting for us in the room. Reason: my hubby had casually mentioned that we were celebrating our 2nd honeymoon! This shows that the staff was attentive. The bed and pillows were very comfortable and... more

I had better expectations of the Grand Hyatt in Hong Kong. When i got there i thought the location in Waichai was good but I thought the bars and restaurant were fairly average. The room i had which faced over the pool area was really average. the bathroom was good having said that, the room was just so-so..Pretty disappointing given... more