We spent a week in Hong Kong touring around and decided to stay at the Grand Hyatt as our expectations of this hotel would have to be good. It turned out that the whole experience was WOW. From checkin in to checkin out, the entire staff took fabulous care for us. My partner had hurt his foot during our vacation,... More

Stayed at the Hyatt with children over Christmas and the experience was wonderful. Great food, awesome service and wonderful hospitality. The rooms can be a bit cramped though. The festive season added to the charm of the place, what with the huge christmas tree, the christmas specialities in the bakery, ... More

We stayed on this property 1-5 Dec. A bit out of the way, and more suited for business travelers, we would go back again. Staff was as good as it gets, and prompt with any rerquest. I've read other reviews which thought the rooms were small. Ours was just fine. We did get a harbor view, and maybe that was... More

I'd be very happy staying here for business but I wouldn't stay here on holidays again. If you like to explore by foot and public transport, the hotel is awkwardly situated and I'd consider staying in a hotel closer to Central or Causeway Bay where the action is more on the doorstep. The hotel itself is excellent, the rooms (and... More

Hong Kong is a city of Luxury, style and international acclaim. It is definitely a place where hotel attractions, amenities and service are in fierce and fast paced competition. The Grand Hyatt is definitely a contender on this skyline. The building itself is massive and lavishly furnished. The location is ideal for exploring the downtown of Hong Kong and it... More

A bit tired despite a beautiful pool and a wide variety of restaurants. Rooms are a bit dated. Compared to other 5 Star properties I have stayed at (Conrad, Mandarian Oriental), this Hotel just doesnt come close. Service in the bar--the bartender was distracted with a 20 minute phone conversation (it wasnt personal but someone was annoying her) and the... More

This hotel has a lot of what anyone can expect of such a Gran Hyatt. It has an excellent location, an amazing lobby, perfect service, the swiming pool is really a beautiful place in the hotel. The bathrooms are some of the most amazings i have ever see in a hotel. It is sad that the bedrooms do not keep... More

This is a lovely 5-star hotel. I had a great view and an excellent stay. I could find no fault in my four night stay. More

We stayed in two rooms per two nights - one I booked with points - which was a garden view on the club floor. Smallish, but good for HKG and a gorgeous bathroom. The linens were crisp and the bed comfortable. The view is nothing to speak of - just the building next door. The grand harbour view room was... More