The name of the hotel was certainly very impressive. The reception looked nice but the room was just awful: it was dark, damp and smelly. Even the corridors were dark and smelly. Although the hotel is in a good location for shopping, etc, there were a lot of Indian and black merchants outside the hotel following tourists trying to sell... more

This isn't the best hotel I've stayed in but no means the worst. It's a basic hotel. Bad points: It's a little grubby. Staff is a bit stoic. The rooms might be a bit small. There are no other facilities. Good points: The location is excellent. Right on Nathan road and close to MRT and bus stops. The staff tries... more

We also booked this hotel through travel agent in Sydney and was told this is a good place to stay. But when I arrived at this hotel back in March 08, my kids and I was shocked, this can't be a 3 star hotel, I have checked through their website and there was not much information!! First of all, they... more

We booked a hotel through the travel agent and she assured us that this hotel is a very nice hotel with a very good location. Lo and behold! it is a dump. the bathtub was so dirty and the room was so stuffy. we were shortchanged, so i called our travel agent by overseas to complain. with the assistance of... more

We booked the Imperial hotel in Hong Kong online using elong.com which specialises in hotels in Asia and was recommended by one of their staff so we were confident it would be a good quality hotel - especially as it cost $1200 HKD per night. How wrong we were! We realised something was wrong when we walked through the door... more

Excellent service from the staff...genuine and warm but the hotel has poor ventilation..thus not recommended for guests who are used to staying in 5 stars hotels with powerful air-conditioning! more

The location is good...walking distance from the Peninsula and Sheraton. The tub was overflowing but the room was clean in general. Dishonest staff though so i wouldn't really recommend staying there. more

I didn't stay here by choice. I was on a tour. The lobby seemed like an average 3 star hotel but everything else was worse than terrible. The hallways smelt musty, the room smelt even more musty, the room was so tiny, the bathroom was filthy and old, there was mold on the walls and curtains. The sheets had stains... more

This hotel has a great location and great price but ..... the first room I was allocated had condensation running down the walls. It was very damp. I asked to be moved and the second room was better but very cold - there was no heating (middle of winter) and I slept in my clothes. more