A very good location, room is spacious! Cleaners also very polite~ But one of the bell boy is quite rude, once he heard that we spoke Mandarin, he changed his attitude immediately, I think he must be rude to those tourists who spoke mandarin. But as my conclusion, this is a very good hotel. Next trip I'm going to bring... more

Booked the hotel after reading reviews on Tripadvisor. Used www.asiarooms.com who had the best rates. Only after checking my booking did I discover that the age limit is 11. Emailed so we didn't have any shocks & were told $350 HK extra per day. On arrival we were met by Jacky Wong, Guest Services Officer. We explained what had happened... more

Stayed here in October 2009. Booked directly with the hotel for best rates. £70 - £90 depending on weekday or weekend stay. Large hotel with mall complex connected to Mong Kok East MTR (15 minutes journey time to TST). Well appointed rooms with good views from high floors of New Territories. Restaurants and bars in hotel were popular and looked... more

Having spent 2 weeks at the hotel a few years back we were keen to return as we really enjoyed the hotel and more particularly the location - we got a great deal on an executive club room for a week this time which added to the experience as the room was much nicer than the deluxe one which we... more

ARRIVED 8.30am Sunday for 3 nights - a very busy hotel. Brought up to 19th Floor Executive Lounge to book in - treated to buffet breakfast - nice & quiet. Decided to avail of the Executive Package (extra cost) included breakfast, afternoon tea, evening drinks, papers etc. It was lovely & quiet away from the bustle of main hotel. Able... more

Each night I checked 3 to 5 more rooms to try and get a room that wouldn't aggravate my allergy to mold -- asthma was terrible. All the rooms smelled of mold. It wasted in total more tha 5 hours of my time. After being told that they would be upgrading my room, I assumed that that meant that I... more

We stayed for 1 night as part of a stopover package. We were a family of 4 in 2 twin rooms, (not adjoining or 1 double & 1 twin room as requested) but on the same floor & only a few rooms apart so no major problem. The hotel was very plush & stylish with a grand entrance & lobby,... more

We decided to book this hotel because of tripadvisor rev, and because it was the chepeast option during our period (23/27 oct 09). 820 hkd (incl tax) We arrived with the k5 free shuttle bus from kowloon airport express station (it is the last stop of the bus) As already written the hotel is connected with a commercial center that... more

This is not a hip hotel. Imposing scarlet marble colums frame the massive glass doors of the entrance hall, which is a busy melange of marble, statuary, floral displays, fountains and chandeliers which conspire to create a cluttered and antiquated ambience rather than the sophisticated five-star character they are obviously attempting. It probably worked well in the 1970's. The bell-boys... more