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The Charterhouse Causeway Bay Hotel

3.0 of 5
No.209-219 Wanchai Road, Wanchai, Hong Kong, China (Wan Chai)
Hotel amenities
The Charterhouse Causeway Bay Hotel
Ranked #141 of 507 hotels in Hong Kong
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342 reviews from our community

Traveller rating
    51
    149
    90
    36
    16
See reviews for
Families
30
 
Couples
52
 
Solo
46
 
Business
85
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Stoneham, Maine
1 review
5 of 5 stars Reviewed 21 May 2013 NEW

The Charterhouse's motto, "You arrive as friends, you leave as family", is much more than just words. It is a genuine statement. Our OAT tour stayed at The Charterhouse during April, 2013. We extended our stay due to a family medical emergency. With the support of the general manager, I was able to stay an additional 4 days and my... More

Andover, United Kingdom
Top Contributor
72 reviews 72 reviews
20 hotel reviews
Reviews in 29 cities Reviews in 29 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

I stayed at this hotel for several nights earlier in the month having previously given serious consideration to staying at the Bishop Lei. After much consideration, I finally opted for the Charterhouse principally because I really did not want to be located at Mid Levels and be reliant on the hotel bus/taxis if the escalator was running in the 'wrong'... More

See 17 more reviews by binonatrip for Hong Kong
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 18 May 2013 NEW via mobile

My five nights in total at this hotel turned out to be a fantastic experience. This is my first time in Hong Kong and this hotel really impressed me, would definately return and recommend to friends commimg to Hong Kong.This is a little hotel located in the centre in Causeway Bay and Wan Chai, the location is great and it... More

tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review
21 May 2013

Dear Guest, Thank you for taking the time to write on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that the overall product and services had met your expectation and your kind words made on your overall experiences will be shared to our employees. Indeed our location will provide easy access... More

NYC
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

For the price, The Charterhouse is quite decent in its neighborhood. I stayed at its "signature room" before and it was modern and contemporary. This time, I stayed in a standard suite for 2 nights and found it comfortable. Although the room was dated, it had necessary amenities and the bed was comfortable. Unlike others in Hong Kong, the room... More

See 2 more reviews by legend2x for Hong Kong
tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review
21 May 2013

Dear Guest, Thank you for taking the time to write on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that the overall product and services had met your expectation, generally our location will provide easy access to many places of interest and shopping with both Causeway Bay and Wanchai MTR stations... More

Chennai (Madras), India
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 9 May 2013

This hotel was chosen for me by a business partner so I had not looked at any reviews beforehand and I have not looked before writing this review. The reception at the hotel was around 12:30 in the early morning and though it seemed a little slow, I think it was more my jetlag or the awe and wonder of... More

tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review
21 May 2013

Dear Guest, Thank you for taking the time to write on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that the overall product and services had met your expectation, in general we are continuingly improving our guestrooms thru our on-going rejuvenation program and this will enhance the in-room experience. Perhaps you... More

Rhyl, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 27 April 2013

10 minute walk to Times Square shopping area. Plenty of eateries close by. Staff are a great help in flagging down taxis - I never had to wait more than 2/3 minutes The hotel offers a complementary shuttle to the exhibition centre. In my opinion they could do with widening this service to other locations in Central. It is something... More

tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review
21 May 2013

Dear Guest, Thank you for taking the time to write on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that the overall product and services had met your expectation, our location will provide easy access to many places of interest and shopping with both Causeway Bay and Wanchai MTR stations nearby.... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 27 April 2013 via mobile

This hotel is on the perfect location that can access to Causeway bay subway station in walking distance. Everything are nice, good food and good service. One thing had to be highlighted is this hotel provides free wifi throughout the hotel which I cannot had this in the other hotels before. (although I think free wifi should be included in... More

tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review
21 May 2013

Dear Guest, Thank you for taking the time to write on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that the overall product and services had met your expectation especially our ideal location which will provide easy access to many places of interest. Once again thank you for providing us this... More

1 review
5 of 5 stars Reviewed 15 April 2013 via mobile

This hotel is located in an amazing location for getting around (between Wanchai and Causeway Bay) and close to the shopping areas, also close to tram, subway, buses, etc that are so convenient to travel around the main sightseeing points in Hong Kong.   The staff in the lobby, may that be the concierge, doorman, bellhop or the front desk... More

tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review
18 April 2013

Dear Guest, Thank you for taking the time to write on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that the overall product and services had met your expectation and with our ideal location you will have easy access to many places of interest and shopping via the nearby MTR subway... More

Espergaerde, Denmark
1 review
3 of 5 stars Reviewed 11 April 2013

The Charterhouse has been inexpensive but prices are rising very fast. The rooms are adequate for Hong Kong. The staff have become friendlier over the last year. The rooms need maintainance! Notice the black mould under the rim of the washbasin. Some of it is enclosed in the sealant used but some is on th surface. The veneer in the... More

tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review
18 April 2013

Dear Guest, Thank you for taking the time to write on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that the overall product and services had met your expectation and we shall review your related comment made on the new arm chairs. The issue on room maintenance will be reinforced with... More

quezon city
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 9 April 2013

I like the staff friendly oriented charterhouse... whenever we go to hongkong i like to stay at charterhouse hongkong....the service is still the same after so many years...it is very convenient near everywhere... there's a tram stop at the corner for you to go to central (business area), or you would like to go to kowloon side you go down... More

See 3 more reviews by babyqc for Hong Kong
tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review
18 April 2013

Dear Guest, Thank you for taking the time to write on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that the overall product and services had met your expectation and your kind words made on our services will be shared to our employees. Our location will provide easy access to many... More

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Hotel Summarization (Beta)

What travellers say

  • Times Square(7)
  • Causeway bay(5)
  • Wan Chai(4)
  • Business trip(3)

Additional Information about The Charterhouse Causeway Bay Hotel

Address: No.209-219 Wanchai Road, Wanchai, Hong Kong, China
Region: China > Hong Kong > Wan Chai
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #141 of 507 hotels in Hong Kong
Price Range: £
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Charterhouse Causeway Bay Hotel Hong Kong is an elegant hotel, conveniently located at the edge of Causeway Bay in Hong Kong Island. The Hong Kong Convention and Exhibition Centre and Causeway Bay MTR subway stations are within easy walking distance of the hotel. The majority of tourist attractions and business areas are easily accessible within 10 minutes drive. Considering the needs of our business visitors, our hotel shuttle will take you to Hong Kong Convention and exhibition Centre during trade fair and event periods in just a few minutes. For our visitors exploring different beauties of Hong Kong, splendid shopping malls like Times Square, Hysan Place and easy transportation system like Causeway Bay subway station are a few steps from our hotel which will never disappoint you. The Gazebo Restaurant, Champs Bar, Harry's Bar and Lounge and Fitness Room 23 hours a day provides you the relaxing places to enjoy your life and escape from the hustle and speed of the city of the day. Free Wifi is available at all guestrooms and public areas are even make your stay more pleasurable. ... more   less 
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Also Known As:
Charterhouse Hotel Hong Kong
The Charterhouse Causeway Bay Hotel Hong Kong

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The Charterhouse Causeway Bay Hotel
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