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All 346 Hong Kong hotels »

Empire Hotel Kowloon

3.5 of 5
No.62 Kimberly Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Hotel amenities
Ranked #122 of 346 hotels in Hong Kong
3.5 of 5 stars 272 Reviews
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272 reviews from our community

What travellers say about this hotel
  • Rooms are small(6)
  • Tsim Sha Tsui(4)
  • Very good(4)
Traveller rating
    31
    134
    81
    20
    6
Only show reviews for Family (18) | Couples (43) | Business (24)
Date Rating
haitistarfish
Mississauga, Canada
Senior Contributor
23 reviews
255 helpful votes
4 of 5 stars Reviewed 11 February 2012 NEW

Before I traveled, I noted that several reviews of this hotel mentioned the breakfast buffet, the price etc so I was aware that it would cost about $14, but that with so many nearby places to eat, this pricey option could be easily overcome. So true. But I did eat breakfast there, twice, over two weeks, and discovered the cost... More

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SpGish20
Senior Reviewer
6 reviews
8 helpful votes
3 of 5 stars Reviewed 23 January 2012

I enjoyed the location of this hotel, as it was within walking distance of many shops and places to eat. The hotel was clean and the internet speeds were acceptable. For the most part the staff was nice, except for a few staff members that gave this rating lower than what it could be. I had an unpleasant experience with... More

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btravels20
Houston, Texas
Contributor
13 reviews
25 helpful votes
3 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

This Hotel would rank higher if it wasnt for the customer service. Some of the employees were very good but they were off set by the bad ones. I booked a room that granted access to the Empire Club. But when I went to use the club the conversation went this way, "excuse me sir you are not supposed to... More

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Tuscany444
Manchester
Senior Reviewer
7 reviews
1 helpful vote
5 of 5 stars Reviewed 15 January 2012

We stayed here for a few nights before our onward trip to China. Very convenient for getting around and the airport bus stopped outside each way bookable in the foyer at the airport. staff were friendly and efficient. Woould have liked more lounge area and seating arrangements but not in the hotel too often except when the typhoon hit !!... More

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furylin
Singapore, Singapore
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed 9 January 2012

Like what everyone said, customer service was very poor. We were waiting for our room for almost an hour when we reached there after check-in time around 2+pm. From the way the staff talked to the housekeeper, he was trying to ask them to get it done soon but the housekeeper was actually delaying. But I am glad that they... More

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bloomg
Perth, Australia
Senior Contributor
31 reviews
12 helpful votes
3 of 5 stars Reviewed 6 January 2012

Our first time to Hong Kong so we were a bit shocked at first with the size of the room but we got used to it after a while. Apparently we were also upgraded to a Superior Room so bit of a worry if the standard rooms were smaller (??). The room was very clean with a modern bathroom, we... More

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barsie
Chester, UK
Contributor
18 reviews
3 helpful votes
4 of 5 stars Reviewed 2 January 2012

This is a very bustling hotel- very fitting for a city like Hong Kong. The Empire is perfect for a business traveller everything was very satisfactory. Choosen for it's location near a great street of restaurants. Would not hesitate to book again, for Hong Kong rooms are a very reasonable size for the price. More

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Matthew L
Lymington, United Kingdom
Senior Contributor
45 reviews
32 helpful votes
3 of 5 stars Reviewed 2 January 2012

This hotel is difficult to review because it is all about your expectations. Hotels in Hong Kong are expensive and we were there over New Year. This hotel is not cheap and you do feel that you should be getting more for your money - the rooms are very small, the customer service is rather limited, the overall condition of... More

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Saint-trav
Melbourne
Senior Reviewer
7 reviews
27 helpful votes
3 of 5 stars Reviewed 1 January 2012

Firstly i must say that this was our first trip to Hong Kong and it was hard to work out exactly where was the best location to stay. The location of the Empire Hotel was great, just off Nathon rd and not too far away from the MTR... The hotel itself wasn't too bad, but the customer service is dramatically... More

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jkuo11
Tainan, Taiwan
Senior Reviewer
6 reviews
3 helpful votes
3 of 5 stars Reviewed 22 December 2011

Well, the price is five star price but the facility is not as good as it costs. It can be better than expected. However, the location is good and near by MTR station. Free shuttle bus to Airport Express Kowloon is available across the street. More

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