We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 346 Hong Kong hotels »

Novotel Citygate Hong Kong

4.0 of 5
No.51 Man Tung Road, Tung Chung, Hong Kong, China
Hotel amenities
Ranked #22 of 346 hotels in Hong Kong
4.5 of 5 stars 1118 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

1,118 reviews from our community

What travellers say about this hotel
  • Free shuttle(66)
  • Cable car(56)
  • Shopping mall(32)
  • Very good(32)
  • Ngong ping(31)
  • Tung Chung(28)
  • Lantau Island(22)
  • Afternoon tea(14)
  • Breakfast buffet(13)
  • Friendly and helpful(10)
Traveller rating
    586
    416
    97
    15
    4
Only show reviews for Family (244) | Couples (319) | Business (243)
Date Rating
shopaholic_traveller
Kuala Lumpur, Malaysia
Reviewer
5 reviews
1 helpful vote
5 of 5 stars Reviewed 14 February 2012 NEW

I recently stayed at the hotel on 8 February, 2012. I love the nespresso coffee machine and their super comfy bed! More

Was this review helpful? Yes
chelleshock
Chicago, Illinois, United States
Reviewer
3 reviews
2 helpful votes
3 of 5 stars Reviewed 4 February 2012

The views! I doubt there can be bad view in the Novotel Citygate basement! It is beautiful there, amazing, dare I say, stifling to look out the window, any window, but the staff does not listen very well, they are distant, and the room was not exactly clean. We had two nasty spoons in our tea/coffee cups upon arrival which... More

Was this review helpful? Yes
Posted by an Accorhotels.com traveller
Beijing, China
4 of 5 stars Reviewed 29 January 2012

Was this review helpful? Yes
Jumbone
Hong Kong, China
Senior Reviewer
10 reviews
23 helpful votes
5 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

It's all about the rooms. They're big, their decor is superb, the windows vast, the bed is big enough to hold a large party in, the bathroom is spot-on, and the TV is enormous and has about three million channels. The staff are perfectly pleasant though the place is so huge that the personal touch is inevitably missing. The restaurants... More

Was this review helpful? Yes
jonathan62
London, United Kingdom
Senior Reviewer
7 reviews
5 helpful votes
5 of 5 stars Reviewed 29 January 2012

Very convenient and attractive hotel. Rooms are small but modern and clean (in our experience). Great views from all rooms. The best thing is the outlet mall attached to the hotel. Attracts shoppers from all over Hong Kong. Convenient and punctual shuttle bus to airport. More

Was this review helpful? Yes
Wiscohappens
Minneapolis, Minnesota
1 review
1 helpful vote
2 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

Decent hotel however terrible issues with cleanliness. Ordered food in the bar - waited - food came 20 mins later. It was busy so it took a bit. Waitress proceeded to dump food all over table - she then picked up and food came back less than 30 seconds later. They admitted they just replaced food on table and only... More

Was this review helpful? Yes
NovotelCitygate, Management at Novotel Citygate Hong Kong, responded to this review
31 January 2012

Dear valued guest Thank you for your recent stay at Novotel Citygate Hong Kong and for taking the time to post a review on TripAdvisor. We were very disturbed to hear of your complaint about Andante Bar service. We can personally assure you that it is totally unacceptable here at the Novotel Citygate hotel. We would like to sincerely apologise... More

Happywalkabout
Sydney, Australia
Senior Contributor
22 reviews
12 helpful votes
5 of 5 stars Reviewed 25 January 2012

I'm a big fan of this chain, and this Novotel is one of the best. I stay here because it feels less busy and crowded and I can take the train/subway into the city and read along the way. I can keep my room and take a return flight to the mainland in a day without having to pack up... More

Was this review helpful? Yes
eastbiz
Posted by an Accorhotels.com traveller
Redondo Beach
5 of 5 stars Reviewed 24 January 2012

Was this review helpful? Yes
Posted by an Accorhotels.com traveller
Perth
1 review
3 of 5 stars Reviewed 23 January 2012

One night stay. Close to airport and appreciated the shuttle service. Room presented well but couldn't find light switches. Breakfast was pretty average but was adequate. Suitable hotel for an over nighter. More

Was this review helpful? Yes
Bung91
New Zealand
Senior Contributor
22 reviews
11 helpful votes
4 of 5 stars Reviewed 22 January 2012

Good position close to airport with free shuttle. Good service, rooms slightly tired. Very good position within a large mall with great foodcourt and metro into HK which is 24 mins away. More

Was this review helpful? Yes

Travellers who viewed Novotel Citygate Hong Kong also viewed

L\
4.5 of 5 stars 1,053 Reviews
Hong Kong, China
Show Prices ABS:HotelCheckRates-d649076?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hong Kong Disneyland Hotel
4.5 of 5 stars 580 Reviews
Hong Kong, China
Show Prices ABS:HotelCheckRates-d583732?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hong Kong SkyCity Marriott Hotel
4.5 of 5 stars 533 Reviews
Hong Kong, China
Show Prices ABS:HotelCheckRates-d1223686?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 346 hotels in Hong Kong, ranked by popularity »

Been to Novotel Citygate Hong Kong? Share your experiences!

Write a Review Add Photos Add Videos

Novotel Citygate Hong Kong Also Known As

  • Accor Hong Kong
  • Novotel Hong Kong
  • Novotel Hong Kong Airport
  • Hong Kong Novotel
Address: No.51 Man Tung Road, Tung Chung, Hong Kong, China

Is Novotel Citygate Hong Kong your business?

  • Manage your listing
Novotel Citygate Hong Kong
Show the lowest price for this hotel* (from our partners)
Show Prices