We had high hopes of this hotel after reading the reviews on Tripadvisor. However, we had a room on the executive floor which had airconditioning continuously blowing on one side of the room. The lack of a thermostat with automatic on/off meant that the person sleeping on that side of the bed froze, whilst the other person was too hot.... more

With the need to stay near HKIA Airport, I booked the Novotel Citygate and was very impressed. Very good links to the airport, both hotel buses and public transport. Easy to job on the MTR into downtown, and the spare time I had in the Hotel, the building is linked to the Citygate shopping mall with verious outlets. The Hotel... more

We stayed overnight at this hotel. The rooms were good size and very clean. There isn't anything to fault the hotel except that the shuttle bus does not run 24 hours. So if you are arriving at HKIA after 11 PM, you might want to consider the Marriott hotel nearby as they offer individual transfer service rather than the shuttle.... more

An airport hotel with prompt free shuttle service to the international airport in Hong Kong. We stopped here in transit on our way home from a long stay in mainland China. View from the room included the classic Hong Kong mountain/harbour/high rise backdrop, with the hotel pool and fountain area directly below our room 702. Huge window, queen bed, flat... more

Used the Novotel as a stopover on return from holidays. The good: - Great bed; - Very convenient to shopping mall (Outlets); - Close to city train station (approx 30min to HK); - Complimentary airport transfer; Not so good: - Hard to get into restaurants at short notice; - Substantial charge for early check in; - Not so close to... more

What a great place and deal! We were warmly welcomed by the staff, check in was a breeze, and our room was clean with a great view! We have 2 kids (3 yrs old and 1.5 yrs old) and they enjoyed the room and started to make lots of noise...and this is when we noticed the door to our room... more

I stayed at this hotel at two occasions this month and both stays were fantastic. I stayed in a junior-suite on the club floor, which was located at the top floor of the building offering a nice view through a wall of windows. Getting to the hotel is very easy with the shuttle and it's location next to an outlet... more

I have stayed at the Novotel Citygate a few times now. Each time my experience has been very positive. Room is clean, the idea of bathroom being an open plan works well. Bed is very comfortable and you can fully relax and sleep off your jet lag since the windows are well sound proofed. Both times I have been able... more

Stayed at this hotel for 4 nights in mid-February. Hotel was situated in a nice location. Very close to the airport with free transfer available. The hotel was connected to the Citygate Outlet which featured lots of shops with a great food court and supermarket. Room was compact, not very big but comfortable for 2. Only downside of the room... more