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Jardin Secret Hotel

4.0 of 5
No.60 Jinzhu West Road, Lhasa 850015, China
Hotel amenities
Jardin Secret Hotel
Ranked #11 of 211 hotels in Lhasa
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39 reviews from our community

    Trip type
Traveller rating
    10
    19
    7
    3
    0
Date Rating
Dallas, TX
Top Contributor
73 reviews 73 reviews
22 hotel reviews
Reviews in 30 cities Reviews in 30 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 12 April 2013

Rooms were clean and decently sized and staff was very polite and accommodating. The breakfast buffet was good, with numerous Western and Chinese options available for selection. I'm sure it is difficult to find a better quality hotel in Lhasa. However, in general, it was a somewhat impersonal hotel. Maybe because we arrived as the first tourists of the season... More

Was this review helpful? Yes 1
See 3 more reviews by rmcareer for Lhasa
Irvington, New York
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 October 2012

We spent 5 nights (3 separate visits) in this hotel in Sept, 2012, on a family tourist visit to Tibet and saw 8 separate rooms. Rooms were clean and of adequate size (even by US standards). The bathrooms were also clean and properly equipped. The breakfast buffet was really pretty good offering Chinese and Western food including an egg station... More

Was this review helpful? Yes 1
Dallas, Texas
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
Reviews in 31 cities Reviews in 31 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 12 September 2012

The staff seemed well trained to handle westerners. Several English speaking and never a problem communicating. Buffet breakfasts and dinners served a wide variety of different items. Perhaps too repetitious for a 4 night stay. The only way to cool the room was by opening a window. AC didn't work as previous reviews verified. Perhaps the hotel was cost-cutting. Room... More

Was this review helpful? Yes 1
Brisbane, Australia
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 June 2012

Stayed at this hotel for 4 nights in May 2012. The hotel is a bit far from the city center and I would not rate it highter than 3.5 stars. The room was comfortable but the air conditioning wasn't working for the whole time while we were there because they were "waiting for a part". When we queried the hot... More

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San Francisco, California
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 13 November 2011

I would not make this hotel your first choice. The lobby was freezing cold, the breakfast was mediocre, and no one spoke English. Not that I should expect everyone to speak English, but someone at the front desk should be able to assist with room problems, etc. The two plusses were that one of the porters that helped with the... More

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Cork, Ireland
Senior Contributor
41 reviews 41 reviews
32 hotel reviews
Reviews in 29 cities Reviews in 29 cities
134 helpful votes 134 helpful votes
5 of 5 stars Reviewed 4 November 2011

Good hotel minimulistic room furnishings but with mini bar .TV.Hairdryer, safe.Great restaurant breakfast very good both chioce western and chinese/Tibetan .Dinner was buffet style and had a great variety and excellent quality.Very efficient and well organised dishes always replenished.Hotel is located in a quiet area though on a main road away from center with some shops nearby. There is a... More

Was this review helpful? Yes 1
San Francisco, California
1 review
3 of 5 stars Reviewed 27 October 2011

The room was clean and housekeeping services was good, but the management of the restaurant was horrible. I had the worst customer service experience ever so far in my life. The male manager and the BBQ cook’s attitude were awful and very unprofessional, they need to be re-trained.

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Wayne
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 12 September 2011

The rooms right above the cafe will be quite noisy starting at 6 in the morning, and you can even smell the fried eggs. Room is clean.

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Milan, Italy
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 28 June 2011

Cons: This hotel is - surely - a high-quality Chinese hotel, but it is really too far from the city center of Lhasa. Moreover, most of the taxi drivers don't accept to take you there. One day, we asked 5 (!) taxi drivers to take us to the hotel, by showing them the hotel's business card (keep it with you,... More

Was this review helpful? Yes 2
Singapore, Singapore
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 27 September 2010

Negatives ... 1) too far from everything...and difficult to get cabs. We couldn't get cabs into town in the am, and had to rely on public bus (a unique experience though).Also, we had trouble getting back to the hotel given the distance, and many taxi drivers are not familiar with the location. When we finally got one who is willing... More

Was this review helpful? Yes 2
See 2 more reviews by wkarkat for Lhasa
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Additional Information about Jardin Secret Hotel

Also Known As:
Jardin Secret Hotel Lhasa, Tibet
Address: No.60 Jinzhu West Road, Lhasa 850015, China
Region: China > Tibet > Lhasa
Amenities:
Bar/Lounge Business Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #11 of 211 hotels in Lhasa
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Jardin Secret---your secret to the top-class hotel experience on the roof of the world, Himalayas.Located on Jinzhu West Road in Lhasa, the Jardin Secret Hotel places you at the gateway of Lhasa. The hotel’s close proximity to the Lhasa Railway Station, Tibetan Museum, the Norbulingka and Potala Palace make it a perfect choice for your stay. ... more   less 
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Jardin Secret Hotel
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