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Swiss-Belhotel Mangga Besar

4.0 of 5
Jl. Kartini Raya No. 57, Jakarta 10750, Indonesia (Sawah Besar)
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Swiss-Belhotel Mangga Besar
Ranked #33 of 239 hotels in Jakarta
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79 reviews from our community

    Trip type
Traveller rating
    13
    43
    11
    10
    2
Date Rating
miami
1 review
5 of 5 stars Reviewed 14 May 2013 NEW

I Really Enjoyed The Stay With My Fiance,Its One Of The Best Hotel With All The Amenities And Its The Perfect Location For Shopping And Dinning,I Will Definitely Will Go Again And Stay Longer,Thanks The Staff Very Nice And Polite And Professional,Its Closer To The Airport Also,And Its Safe With The Security And Well Planned Feel Good,If I Go Again... More

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Sylvain C, General Manager at Swiss-Belhotel Mangga Besar, responded to this review
17 May 2013

Dear Sunny F, We are pleased to note that you had a wonderful time at the hotel recently. Based on many comments received to date, the hotel had amplified its effort in providing high standard of service in all department's competency level and friendliness. We are pleased that all of them are bearing good results based on your sincere comments... More

Amersfoort, The Netherlands
1 review
4 of 5 stars Reviewed 13 May 2013

I stayed here for almost a week. The hotel is good and proper. The room was clean and spacious, with a very good bed and had a perfect bathroom with a huge shower. The hotel was easy to reach. Nice and friendly personnel. The lobby is huge and thereby not always very cosy. It was like sitting in a cathedral.

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Sylvain C, General Manager at Swiss-Belhotel Mangga Besar, responded to this review
17 May 2013

Dear Johannes, We are pleased that you have enjoyed your stay here with us recently. Do rest assured that we will continue to work hard to ensure that our guests get the most out of their time spent here at the hotel. The size of our Lobby is pretty impressive indeed, please note that we will use this space as... More

Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 13 May 2013 via mobile

Stayed over last weekend. Chose this hotel as we were supposed to go to the Aerosmith concert at JIExpo. Concert was canned so we made the most of it. A local friend told us that the area of Mangga Besar is the heart of China Town. If you're looking for a trendy place to stay with middle to high class... More

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See 3 more reviews by Lyatris for Jakarta
Sylvain C, General Manager at Swiss-Belhotel Mangga Besar, responded to this review
17 May 2013

Dear Lyatris, thank you very much for your comments with regards to your recent trip to the Hotel. I hope that you were not too disappointed about the cancellation of Aerosmith concert. Our hotel might not be located in the sophisticated area such as in the South of the city, but would have been the ideal one to see the... More

kl
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 May 2013

Pros: a) very nice hotel, big lobby, tight security at hotel entrance and access card for every lobby b) SUPER friendly staff (especially the staff at the concierge who helped us to book the tour package & also helped us by literally running out to the hotel roadside and flagged a Blue Bird taxi for us) -> the guy who... More

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Sylvain C, General Manager at Swiss-Belhotel Mangga Besar, responded to this review
13 May 2013

Dear reviewer, Thank you very much for your extensive comments and for giving us a 5 Star rating. We are glad to hear that you enjoyed your time at the hotel recently. Truth be told, you have encountered several glitches while checking-out especially while trying to get a taxi for your airport transfer. Since then we have, managed to make... More

Melbourne, Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 30 April 2013 via mobile

We stayed here two nights in one of the better rooms. I found the room spacious and clean with a lovely large bed. Great view of the city from our corner suite. Staff were helpful. The spa downstairs was ok but is best suited to male business travelers. Shopping centers nearby - mangga dua - well worth a look. Chinese... More

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Sylvain C, General Manager at Swiss-Belhotel Mangga Besar, responded to this review
5 May 2013

Dear Peter, We are pleased that you have enjoyed your stay here with us recently. Do rest assured that we will continue to work hard to ensure that our guests get the most out of their time spent here at the Swissbelhotel Mangga Besar. Please note that we only recently taken over the Spa Management and that we are about... More

Amsterdam
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 27 April 2013

We stayed in this hotel for 3 nights, after arriving in Indonesia. The hotel looks great and is located very conveniently. Our room was big, clean and comfortable, with an impressive view of Jakarta. Overall, the stay in this hotel was very nice: great room, good service, great breakfast (!!) and the swimming pool is big and hardly used by... More

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Sylvain C, General Manager at Swiss-Belhotel Mangga Besar, responded to this review
5 May 2013

Dear reviewer, We are glad that you have enjoyed your stay with us at the Swissbelhotel Mangga Besar. Kindly be informed that we have taken note of all your concerns shared herein and we will definitely use them as a milestone to gauge our performance in order to improve the overall standard of service and facilities offered to our distinguished... More

Medan, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 21 April 2013

I stayed at this hotel on 10-12 April 2013. I choosed this hotel because its near to JIExpo Kemayoran which is my only purpose come to Jakarta. Arrive at 4 p.m. and there's 2 front desk staffs checking-in their guests, waiting for about 10 minutes and still not finish. Then came a male staff at the other desk but he... More

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Sylvain C, General Manager at Swiss-Belhotel Mangga Besar, responded to this review
23 April 2013

Dear guest, thank you for your review. We regret to note your concern over incidents that happened during your check-in and breakfast. Do be informed nonetheless that it has always been our intention to ensure that the hotel provides the highest level of service standard to all our guests; whether in Front Office and F&B. Therefore, we have taken the... More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 5 April 2013

I came from Melbourne Australia and this was my second visit to your establishment. My first visit was back in November 2012. My second visit, unfortunately due to my dad illness and he passed away on last Easter Saturday. I would like to compliment on how professional your staff were.  I am in hospitality and aviation industry for the last... More

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Sylvain C, General Manager at Swiss-Belhotel Mangga Besar, responded to this review
8 April 2013

Dear reviewer, Firstly, on behalf the Swiss-belhotel Mangga Besar team and myself, please accept our deep condolences on the death of your Father and may God help you and give you strength to overcome from this tough time. I sincerely wish that your experience in our hotel would have been through on happier circumstances and I am very sorry that... More

Sheffield, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 27 March 2013

i arrived at 1.00 a.m. after a 24 hour journey from u.k. the staff attended to me quickly and efficiently. at breakfast next day,all the staff already knew my name without introduction. the lovely pleaseant people working the bar and restaurant also knew my name. everyone was respectful,polite and very helpful.it was such a pleasure to see so many pleasant... More

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Sylvain C, General Manager at Swiss-Belhotel Mangga Besar, responded to this review
1 April 2013

Dear reviewer, Thank you from the bottom of our hearts for your kind review. We are truly happy that our hard-work has resulted in you having a good time here in the hotel. We look forward of having you here once again! Most Cordially More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 12 March 2013

Actually, I've been spend total 12 nights here with my Wife, and I feel very pleasant staying here. After this review, I've been spend total 14 nights. The best thing here is the Service, all the staff always give warmest greeting everytime. The Second, meanwhile the location in located in Busy Road in Jakarta, but it's close to Ancol, so... More

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See 2 more reviews by Aditya Pratama P for Jakarta
05Sylvain1962, General Manager at Swiss-Belhotel Mangga Besar, responded to this review
14 March 2013

Dear Mr. Aditya Tratama We are extremely pleased to read that you have enjoyed your stay here with us recently. Do rest assured that we will continue to work hard to ensure that our guests get the most out of their time spent here at the Hotel Swissbelhotel Mangga Besar. We have taken good note of your comment about our... More

 
 
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Additional Information about Swiss-Belhotel Mangga Besar

Also Known As:
Swiss-Belhotel Mangga Besar Hotel Jakarta
Swiss-Belhotel Mangga Besar Hotel
Address: Jl. Kartini Raya No. 57, Jakarta 10750, Indonesia
Phone Number:
Region: Indonesia > Java > Jakarta > Sawah Besar
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#10 Best Value Hotels in Jakarta
#27 Luxury Hotels in Jakarta
Price Range: £
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Swiss-Belhotel Mangga Besar is a 4-star international business hotel, we cater to the needs of business travelers and holidaymakers alike. 246 guestrooms that are furnished with all the modern amenities needs to make your stay with us a memorable and comfortable one. Strategically located on the doorstep of the prominent Mangga Besar and Mangga Dua area, we are close to both business districts and entertainment areas. ... more   less 
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Swiss-Belhotel Mangga Besar
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