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JW Marriott Hotel Jakarta

Jl. DR. Ide Anak Agung Gde Agung Kav. E 1.2 no. 1-2 Mega Kuningan, South Jakarta, Jakarta 12950 Indonesia
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Traveller (1454)
Room & Suite (427)
Dining (223)
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About

#108 of 624 hotels in Jakarta
Location
Cleanliness
Service
Value
Travellers' Choice
Set 30Km from Jakarta International Airport, in the Golden Business Triangle of Mega Kuningan near multinational corporations, embassies and shopping centers, JW Marriott Hotel Jakarta indulges guests in a remarkable blend of comfort, luxury and exquisite services with its plush bedding, delightful amenities and its superior executive lounge at the 29th floor. Nourish your senses in the popular Alameda Spa with signature treatments, relax by the outdoor pool or sweat it out in our fully equipped health club. This luxury South Jakarta, Indonesia business hotel enthralls guests with its award-winning Jakarta restaurants such as Sailendra Restaurant's buffet with live cooking stations, Asuka Japanese Dining serving delectable dishes from Japan and Pearl Chinese Restaurant, serving superb fine dining Cantonese cuisine. Create memorable events in our grand ballroom that can hold up to 1500 guests, 23 meeting rooms and state of the art conference facilities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Free shuttle or taxi services
Business Centre with Internet Access
Paid public parking on-site
Car park
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Plunge pool
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Outdoor dining area
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot bath
Foot massage
Manicure
Massage
Pedicure
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
ATM on site
Butler service
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bidet
Room service
Safe
Seating area
Telephone
VIP room facilities
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Quiet
Business
Languages Spoken
Arabic, Indonesian, Korean, Malay
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
1,945Review13Q+A100Room tips

Reviews
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Traveller rating
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Romario Kusno wrote a review 11 Mar
Jakarta, Indonesia29 contributions5 helpful votes
+1
Very great five star hotel! For the services, hospitality, and food, everything was nice. Got upgraded to suite and the room is very huge. All the facilities are well maintained and all the staff are very helpful. Although it is not a new hotel but they maintain it very well and it is very comfortable and nice!
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Date of stay: August 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from JW Marriott Hotel Jakarta, Owner at JW Marriott Hotel Jakarta
Responded 1 week ago
Dear Guest, Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience during your stay. It's great to know that you appreciated the excellent services, hospitality, and food offerings. We're glad you enjoyed the upgrade to a suite and found the room spacious and comfortable. Our team works hard to maintain our facilities and ensure a pleasant stay for all our guests, and we're delighted to hear that you found everything well-maintained and the staff helpful. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future! Warm Regards, JW Marriott Hotel Jakarta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chris N wrote a review Feb 2024
Oklahoma City, Oklahoma2 contributions
Beautiful hotel, another amazing JW experience. Excellent Service from the entire staff especially the executive lounge team Safira and Upik! They were very kind and accommodating! Also would like to thank the duty manger Risco for a wonderful stay!
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from JW Marriott Hotel Jakarta, Owner at JW Marriott Hotel Jakarta
Responded 2 weeks ago
Dear Guest, Thank you for sharing your wonderful experience at JW Marriott! We're delighted to hear that you had another amazing stay at our beautiful hotel. It's fantastic to know that you received excellent service from our entire staff, especially Safira, Upik, and duty manager Risco. We'll be sure to pass along your kind words to them. We look forward to welcoming you back for another memorable experience at JW Marriott Hotel Jakarta. Warm Regards, Sailendra Restaurant Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Angel Investor wrote a review Feb 2024
Toronto, Canada2 contributions
Ray and the team at the front desk set the tone for my stay with welcoming smiles and assigned me a fantastic room. Then at the Executive Lounge on the 29th floor I was pampered at breakfast and evening buffet every day. Iba, Upik, Safira and a host of other professionals went out of their way to make me comfortable. It is difficult to list all the individuals who contribute to the guest experience at the JW, from the security team who open the glass doors, to the housekeeping crew to even the musician who plays a traditional stringed instrument in the lobby. They and a host of others all have to be commended. Can't wait to return and hope Ray will assign me the same room!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from JW Marriott Hotel Jakarta, Owner at JW Marriott Hotel Jakarta
Responded 2 weeks ago
Dear Guest, Thank you for your review! We're thrilled to hear that Ray and our front desk team set a welcoming tone for your stay and provided you with a fantastic room. It's fantastic that you felt pampered at the Executive Lounge, and we're delighted that Iba, Upik, Safira, and our other professionals went out of their way to ensure your comfort. We truly appreciate your recognition of our entire team, from the security team to the housekeeping crew and even our lobby musician, who all contribute to our guests' experience. Looking forward to welcoming you soon at JW Marriott Hotel Jakarta Warm Regards, JW Marriott Hotel Jakarta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Peter C wrote a review Feb 2024
2 contributions
+1
I had such an amazing Experience at JW Marriott Jakarta from Feb 13th-15th with my wife. Before checking I was trying to surprise my wife to see if there any chances for upgrade. They did their best to upgraded our room which was very very nice room. we are so happy and appreciate what they done for us. It also comes the Valentine’s Day at 14th Of course we went to so many places and get little bit tired and I’m supposed to go to restaurant for dinner but instead we decided ate at executive lunch. The staff are very very nice. Which they provided us amazing local food for trying out which we really loved it and enjoyed it very much. We will love to visit again next time hopefully soon. Many thanks to staff at JW Irwan, Simare, Kemal, Ikhsan, IBA, at executive lunch and all other hard working members of JW. Peter cheng
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from JW Marriott Hotel Jakarta, Owner at JW Marriott Hotel Jakarta
Responded 4 weeks ago
Dear Peter Cheng, Thank you for sharing your wonderful experience at JW Marriott Jakarta! We're thrilled to hear that you and your wife had an amazing stay from Feb 13th-15th. We're delighted that our team made efforts to upgrade your room and that you were very happy with the accommodations. It's fantastic that you enjoyed the Valentine's Day celebration with us and appreciated the local cuisine provided during the executive lunch. We're glad our staff, including Irwan, Simare, Kemal, Ikhsan, and IBA, contributed to making your experience memorable. We look forward to welcoming you back soon for another enjoyable visit! Thank you for choosing JW Marriott Jakarta. Warm Regards, JW Marriott Hotel Jakarta.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Zein0105 wrote a review Feb 2024
Ampang, Malaysia5 contributions2 helpful votes
Another Great stay at the JW Marriotts. Came back from a long day of Golf and ordered a massage. Was lucky to get the last session. The therapist Maya was very professional and equipped with the best oils and spa music. Chose a combination of lemongrass and lavender to soothe the aching muscles. Maya was amazing massaging the right muscle areas. Slept like a log afterwords.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from JW Marriott Hotel Jakarta, Owner at JW Marriott Hotel Jakarta
Responded 4 weeks ago
Dear Guest, Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had another great stay at JW Marriott Hotel Jakarta. It sounds like you had a perfect way to unwind after a long day of golf with a massage. We're delighted that Maya provided you with a professional and relaxing experience. We look forward to welcoming you back for another amazing stay and relaxing spa experience at JW Marriott Hotel Jakarta! Warm Regards, JW Marriott Hotel Jakarta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rigo B wrote a review Jan 2024
1 contribution
Vita did an excellent job relieving stress points on my body. Her massage skills are excellent Highly recommend Vita. Service is excellent. Amaziiinggg. JW Marriott Jakarta its was very nice i stay before. And many time spent time in here. Thank You Vita. Thank You JW Marriott. I will come back anymore. Soon.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from JW Marriott Hotel Jakarta, Owner at JW Marriott Hotel Jakarta
Responded 4 weeks ago
Dear Guest, Thank you for sharing your experience with us! We're thrilled to hear that Vita provided you with an excellent 90-minute bliss massage, relieving stress points and showcasing her exceptional massage skills. We'll be sure to pass on your compliments to her. It's fantastic to know that you found the service excellent and had a wonderful stay at JW Marriott Jakarta. We appreciate your loyalty and your kind words, and we look forward to welcoming you back soon for another relaxing and enjoyable experience at our hotel. Thank you for choosing JW Marriott, and we can't wait to see you again! Warm Regards, JW Marriott Hotel Jakarta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cold studios se... M wrote a review Jan 2024
1 contribution
Good security coming in The Hotel is very nice as were the rooms. C'mon is a JW Marriott! It's all top Notch! The staff is very friendly and welcoming. I do want to say that the massage at the spa was 1) excellent and a special mention for VITA the therapist.. 2) the price was very affordable!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from JW Marriott Hotel Jakarta, Owner at JW Marriott Hotel Jakarta
Responded 4 weeks ago
Dear Guest, Thank you for your review! We're delighted you enjoyed your stay at JW Marriott Hotel Jakarta and found our security measures effective. We're thrilled you found our hotel and rooms to be top-notch. Our team prides itself on providing friendly and welcoming service. We're glad you had an excellent spa experience, especially with Vita, and found the pricing affordable. We hope to welcome you back soon! Warm Regards, JW Marriott Hotel Jakarta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fasted09 wrote a review Jan 2024
Bali, Indonesia181 contributions145 helpful votes
I booked 4 rooms as the family decided to usher in the New year in the city. The hotel was packed and the check in area was chaotic in a nice way. I was really impressed with how the staff managed the situation . Check in was smooth and the staff was just amazing. Room is looking a bit old as it reflects the age of the hotel. You can imagine on New Year’s Day how busy the breakfast area was. I could not fault the staff at the breakfast area. They were attentive and polite. Breakfast selection was good and most importantly the quality of the food was not compromised. Overall all our family members had a great time and a big credit to the team at the hotel for working tirelessly during the busiest time of the year.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from JW Marriott Hotel Jakarta, Owner at JW Marriott Hotel Jakarta
Responded 4 weeks ago
Dear Guest, Thank you for sharing your experience at JW Marriott Hotel Jakarta! We're thrilled to hear that despite the busy New Year's period, you received excellent service throughout your stay. We're delighted that you enjoyed the breakfast experience, with attentive and polite staff ensuring that the quality of food was maintained. We'll be sure to pass on your compliments to the entire team for their hard work during this busy time. Thank you for choosing to celebrate the New Year with us, and we look forward to welcoming you and your family back for more memorable stays at JW Marriott Hotel Jakarta! Warm Regards, JW Marriott Hotel Jakarta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sandrine P wrote a review Jan 2024
Paris, France1 contribution
I had a great time at JW spa at JW Mariott Jakarta. My therapist Sobita did give a great massage to relaxen my muscles and I felt much better when the session ended. The spa is conveninently located in the hotel. Though the spa room is very basic compared other hotels (so don’t expect much on that note), the massage itself was enjoyable. Thank you, and I will be back.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from JW Marriott Hotel Jakarta, Owner at JW Marriott Hotel Jakarta
Responded 28 Jan 2024
Dear Guest, Thank you for sharing your positive experience at the SPA by JW in JW Marriott Hotel Jakarta. We are glad to learn that you had a great time and enjoyed a relaxing massage, leaving you feeling much better after a long day. Your satisfaction is important to us, and we look forward to welcoming you back for another rejuvenating experience in the future. Regards, Sumit Joshi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jamyan D wrote a review Jan 2024
Phuket Town, Thailand2 contributions2 helpful votes
Second time staying at this hotel, and really happy with the quality of rooms, services and professionalism of the team. Particularly want to call out Kemal, Renaldo, Simare, Irwan, Ikhsan and Upik that work at the executive lounge. Their genuine hospitality and attention to details makes each stay extra pleasant. Thank you!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from JW Marriott Hotel Jakarta, Owner at JW Marriott Hotel Jakarta
Responded 28 Jan 2024
Dear Guest, Thank you for sharing your positive experience during your second stay at JW Marriott Hotel Jakarta. Your kind words about the great hotel, quality rooms, and professional staff are appreciated. Your acknowledgment of Kemal, Renaldo, Simare, Irwan, Ikhsan, and Upik from the executive lounge is duly noted. We are pleased that their genuine hospitality and attention to detail contributed to making each stay extra pleasant for you. We value your feedback and look forward to welcoming you back for another enjoyable stay in the future. Regards, Sumit Joshi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£122 - £170 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jw marriott jakarta, marriott hotel jakarta, marriott jakarta, jakarta marriott
LOCATION
IndonesiaJavaJakartaSetiabudi
NUMBER OF ROOMS
317
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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JW MARRIOTT HOTEL JAKARTA - Updated 2024 Reviews (Indonesia)

Frequently Asked Questions about JW Marriott Hotel Jakarta
Which popular attractions are close to JW Marriott Hotel Jakarta?
Nearby attractions include Ambassador Mall (0.2 miles), Kuningan City (0.2 miles), and ArtRoom Therapy (0.1 miles).
What are some of the property amenities at JW Marriott Hotel Jakarta?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at JW Marriott Hotel Jakarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JW Marriott Hotel Jakarta?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at JW Marriott Hotel Jakarta?
Yes, free parking, a parking garage, and paid public parking on-site are available to guests.
What are some restaurants close to JW Marriott Hotel Jakarta?
Conveniently located restaurants include Asia Restaurant, Sailendra Restaurant - JW Marriott Hotel Jakarta, and Asuka Japanese Dining - JW Marriott Jakarta.
Are there opportunities to exercise at JW Marriott Hotel Jakarta?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does JW Marriott Hotel Jakarta have airport transportation?
Yes, JW Marriott Hotel Jakarta offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at JW Marriott Hotel Jakarta?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Hotel Jakarta offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at JW Marriott Hotel Jakarta?
The staff speaks multiple languages, including Arabic, Indonesian, Korean, and Malay.