I spent one night at Sheraton Bandara last week while en route from Sydney to Balikpapan. Arriving in an unfamiliar airport / city, it was very convenient and relaxing that the Sheraton has a dedicated waiting lounge at the airport for arriving passengers to be transferred to the hotel. Check in was convenient and efficient. The porter showed me to... more

My wife and I stayed here for free using my airline points. I guess this is a case of I get what I pay for? But seriously, the hotel when we arrived looked nice. Check-in was friendly. But when we got to our room, i immediately noticed how damp the room was (and there was a mouldy smell to the... more

The Bandara Sheraton is a beautiful property built on the banks of a lake...the golf course which is a stone throw away is a big plus ...the resort is spread out and you can have your own private moments by the lakeside. The dinner buffet at the coffe shop was very good but also quite expensive. For sightseeing, The concierge... more

The hotel is very convenient to the airport, being only a few minutes drive away. For this reason, my partner and I stayed at the property overnight before flying out from the airport. Checking in was fine, and the lobby gave a good first impression. But things went downhill once we were shown to our room. There was a moderate... more

Have been told lots of stories from coleagues about this hotel, and I cant fault it.... Buffet Breakfast amazing, Bar in the evening, staff cant do any more for you, the rooms are clean, yes there are bugs, but remember you are in Indonesia! And pack your bug spray, the hotel even provide repellent if you have forgotten your own! more

We were expecting the standard level of quality and service of a 5 star hotel in the region and were most disappointed. Having travelled between Jakarta, Singapore and Thailand over a two week period, we were ready to spend our last night in transit at Sheraton Bandara. The security check was done in a very relaxed way and no one... more

They have a check in counter IN the airport terminal and whisk you straight to the hotel in an SUV, with 24 hour shuttle service back. For that reason, this is a good option if you have to stay overnight close to the airport to catch an early morning flight, but that's really the only reason to stay. It is... more

I couldn’t agree with many writers below! This is the latest of my many stays in this magnificent hotel and has always been a very pleasant experience. Check in staff at front desk are some of the friendliest I have encountered anywhere in the world. they would interact with guests in a more personal level, crack a joke respecting “staff-guest... more

Must possibly go down as the worst Sheraton i have been to in the region. The wardrobes were cob-webbed, the in-room sandles were dirty, the wooden flooring was peeling, the bed was damp and squeaky. It was so uncomfortable, I went looking for a pub nearby to get myself smashed with alcohol to put me to sleep. Unfortunately, couldnt even... more