Sheraton Bandara 4* (Jakarta, Indonesia) - Hotel Reviews

Also Known As:: Sheraton Bandara Hotel Jakarta; Sheraton Bandara Hotel; Sheraton Hotel Jakarta; Sheraton Hotel Bandara; Sheraton Jakarta; Jakarta Sheraton

Address: Bandara Soekarno-Hatta | Jl. Tol. Prof. Sedyatmo, Jakarta 19110, Indonesia

Region: Indonesia > Java > Jakarta > Sawah Besar

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#53 Luxury Hotels in Jakarta

Price Range: ££

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Just three kilometres from Soekarno-Hatta International Airport, Sheraton Bandara Hotel offers a unique, five-star, resort-style experience. ... more less

Reservation Options:: TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Starwood APAC, Booking.com, Agoda, Venere, Olotels, Cheap Tickets, Priceline, Tingo and HotelsClick so you can book your Sheraton Bandara reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Codici

Amsterdam, The Netherlands

Contributor

14 reviews

14 hotel reviews

Reviews in 13 cities

12 helpful votes

“Very good stopover hotel, great bed”

Reviewed 12 May 2013

Stayed here for a 1 night stopover awaiting our return flight out of Soekarno-Hatta International Airport. We choose this hotel so we could relax the day before our flight and we also didn't want any hassle of travelling out of Jakarta City and go directly to the airport, which can be stressful due to all the traffic jams. We are... More

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Dear 'Codici', Thank you for staying with us! We also appreciate the rating and the great comments abot your experience here at SHeraton Bandara Hotel. We are glad you enjoyed our new rooms and our Sheraton Sweet Sleeper Bed. We have taken note about the mosquitos and the public area condition and will ensure to take care of those areas... More

Valerie E

PHL

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

“Very Good airport Hotel”

Reviewed 9 May 2013

I recently stayed at this hotel for a short overnight trip. I have been warned of the mosquitoes that inhabit the hotel premises, so I wasn't surprise anymore when I saw my bed covered with mosquito net canopy (but it has a big hole in it). The room is spacious and offers view of the garden. The furnitures are good... More

Dear 'Valerie E' Thank you for conneting with us through the trip advisor! We appreciate your kind words and for sharing yur comments with us. Your comment about the net above the bed has been noted and we apologize for this oversight. Please note also that we have weekly foggings done at our property in order to minimize the mosquitos... More

Ruchei

Washington DC, District of Columbia

Top Contributor

98 reviews

80 hotel reviews

Reviews in 71 cities

75 helpful votes

“Great for an overnight”

Reviewed 22 April 2013

After reading horrible reviews here, I still decided to stay here as all other options sounded even less enticing. The reception staff was great, the lobby of the hotel was very nice, and the room was comfortable. It is true that the bathroom could have been more updated (our toilet made loud noises when flushed), but the room was very... More

Dear 'Ruchei', Thank you for staying with us on your trip to Jakarta! We appreciate the time you have taken to inform us and the traveling community about your experience in our hotel while traveling here. We are very happy to hear that you have been satsified with our services and facilities. On another note, we are in the midst... More

Sina149

Dubai

Senior Contributor

36 reviews

18 hotel reviews

Reviews in 12 cities

31 helpful votes

“OLD Hotel Near the Airport”

Reviewed 29 March 2013

This was my second overnight stay at this hotel and chosen this because of short distance from Airport and airport shuttle service. The hotel is absolutely very old and showing it's age. We are given the suite room which was spacious but the mold smell was there and all the room amenities were very outdated. If this hotel receives an... More

See 4 more reviews by Sina149 for Jakarta

Sina149 has 1 more review of Sheraton Bandara

“Nice property, Terrbile Service!”

Reviewed 30 December 2011

Dear ‘Sina’, Thank you for connecting with us through TripAdvisor website. It was great to discover your valuable comments and feedback. On your note regarding our hotel location and shuttle service, I do believe this valuable comment will give more beneficial information to the traveler/business traveler who has plan to visit and doing some business/meeting at Jakarta due to unpredictable... More

Zandie S

Brussels, Belgium

1 review

“Don't rate your hotel a 4,5-star!”

Reviewed 28 March 2013

Words can't describe how terrible with hotel. I was staying there 3 nights. First Day I was not happy with the room so i asked to change the room but answer from receptionist was high occupancy no room available, she asked me to check again,I understood and stayed in that room because I was tired from flying so passed out... More

Dear ‘Zandie S’, Thank you for staying at Sheraton Bandara Hotel, Jakarta and to connect with us through TripAdvisor website. First of all we would like to extend our sincere apology for the inconvenience situation that you experienced. We are in the midst of renovating our rooms and our SPA and Fitness Center by Core Performance to improve our hotel... More

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bergo

44 reviews

41 hotel reviews

Reviews in 31 cities

25 helpful votes

“Service compensates the lack of design”

Reviewed 23 March 2013 via mobile

Let me be honest, the rooms are really not nice... I had a junior suite and compared to other rooms from spg hotels this one was very very okd ad outdated. However, upon my arrival last week i was greeted bythe general manager because i'm a platinum member, i really liked that gesture ad made me feel welcome. All other... More

Dear ‘Bergo’, Thank you for staying with Sheraton Bandara Hotel and thank you for your loyalty with Starwood Property. We are so thankful to you to drop your valuable comment and feedback through TripAdvisor website and we really do appreciate it. We are also very glad to hear from you that our associates can stand out and demonstrate the information... More

CraigandSculli

Singapore, Singapore

31 reviews

26 hotel reviews

Reviews in 23 cities

24 helpful votes

“In Need of Major Room Renovation”

Reviewed 10 March 2013

Stayed here for a one night stay due to meetings at the airport, so the location is appealing. The reviews below are accurate as I found the food to a good standard and staff extremely helpful. However, overall the room standard was well below average, The room was simply tired and worn, but worse not maintained and seems no-one was... More

Dear 'CraigandSculli' Thank you very much for your review. We appreciate the time you have taken to inform us and fellow traffelers of your experience. Your comments about the service friendliness of our associates are very kind and we ensue to disseminate your praise to all of them. In regards to room renovations and the need to upgrade I would... More

TMFreckles

Senior Reviewer

6 reviews

6 hotel reviews

Reviews in 4 cities

3 helpful votes

“Humiliated!”

Reviewed 9 March 2013

I have alot to say about this hotel. words are not enough to express the dissapointment and anger i felt during my stay. lets start by how I was stranded in Jakarta and needed a hotel in a hurry, this of course was not the sheratons fault I called to make a reservation and was only offered a junior suite... More

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Dear 'TMFreckles' Thank you for connecting with us through this medium. Firstly, I would like to offer my sincerest apologies for the experience that you have shared with us on TA. We sincerely regret the matter of miscommunication as well as the fact that our associates did not observe their code of conduct while servicng you. 'TMFreckles' please connect with... More

Sergey_Yana

Moscow, Russia

50 reviews

27 helpful votes

“Fifty shades of grey”

You may get quite contradictory about this hotel, still it's a very good example of how you may judge about somehting from different points of view. It is very conveniently located if you are using Jakarta as a short brake on your way onward. 10 minutes drive from airport, quiet place expecially if you take a room facing the garden.... More

Dear 'Sergey_Yana', Thank you for your feedback. We sincerely apprecaite your wonderful assessment while staying with us during your trip to Jakarta in December. Your comments made our team proud and full of smiles. Since December some changes happened in the hotel and I would like to fill you in on some of those changes. Firstly, we have changed all... More

skyking_787

Tacoma, Washington

“Just convenient....”

Reviewed 3 March 2013

I recently stayed at this hotel for the 3rd time. My first to occasions I was a Starwood Platinum member and was upgraded to a larger room. This stay I was coming in as a Gold Member. Upon arrival at the hotel at 11pm I was checked in and take to a deluxe non smoking room. Once I got there... More

Dear 'skyking_787' Thank you for taking the time to connect with us. We also appreciate your loyalty in being a most valued SPG member of our hotel group. I sincerely regret to hear of your check in issues and would like to apologize for such a delay in getting you into the rightly requested preferred room. Over the past few... More

1-10 of 183 reviews

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Sheraton Bandara Hotel Reviews, Jakarta

Sheraton Bandara

183 reviews from our community

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