This was my sixth visit to this hotel in 5 years. The quality is still excellent. Receptionist is good and efficient. Rooms are spacious and clean. Wifi and cable internet are provided for free. Breakfast is superb, a lot of food choices. Buffet Lunch at Satoo was excelent. There is no point of regret staying at this lovely hotel. Will... More

Loved staying in this hotel this week. Great service with a smile. Check-in and out efficient and quick. Very Good food.Rooms are clean and well equipped with all the necessary things that one needs. The facilities in the room and in the hotel makes it great. The personal appoach and friendly service makes it so whoa. only challenge is the... More

Stayed here with the family during the school vacation and the kids totally had a great time. The great thing about this hotel is their outdoor facilities especially the lovely pool. They also had some children activities throughout the weekend to keep my kids entertained. After a long day of activity, we dined at Satoo buffet restaurant which had so... More

Our first time in Shangri La, but not the last!!! Thanks to all the friendly staff for making our stay an unforgettable experience! Yes, Shangri La has all the facilities to make it great, but most of all, the personal appoach and friendly service makes it something special!

Have always enjoyed staying in this hotel. Great service with a smile. Check-in and out efficient and quick. Really nothing wrong. The breakfast spread is the best I have ever seen and I stay in numerous hotels during the course of my travels. Having some Lebanese items would be the only add on I can think off. Only problem is... More

I have stayed here a couple of times amongst a few other hotels in Jakarta on my frequent business trips to that city. Shangrila is definitely top class. The gym is fantastic and also the Breakfast at Satoo is very nice especially for vegetarians. In my various stays at various Shangrila properties I have realised that Shangrila definitely has a... More

I stayed twice in this hotel but was expecting more from a Shangri La. I consider it as old and a bit rusty. The service is extremely slow, I used the room service once for lunch and my steak arrived 1 hour later (although I called twice to say I am in a hurry). Check-in and Check-out is quite Ok.... More

Everything is perfect at Shangri La hotel. There are 4 restaurants, all serving delicious food. Don't miss the Italian restaurant which is absolutely Devine. Great staff, helpful and friendly. The service and hotel are exquisite and very refined.

I stayed here For tuo nights. Very pleasent stay with a very good memory about breakfast buffet. Quality of Service very high, also The food and The Spa. Not very central but pick a taxi is easy and very very cheap, so it is not a problem go every where (if you beat The traffici jam)