We had a great room on the club floor. We have stayed at many luxury hotels; the service at the Four Seasons Jakarta was among the very best we have experienced. We were greeted by the concierge and the club floor manager and while our check in was handled by the club manager, the concierge arranged to accommodate our sightseeing... more

As part of a business trip I spent 3 nights at the Four Seasons in Jakarta and it seems that I was extremely lucky, reading some of the other comments. The room I got was spacious, clean, well furnished, with Flat Screen TV and DVD player equipped. The staff is very well trained, polite, courteous and always helpful. The Gym... more

Although it was my first time in a Four Seasons, I had heard about it before from friends and family. Well, I guess a Four Seasons in Asia is not a Four Seasons in Europe or North America. I had booked a airport pick up, but that reservation got lost somewhere so there I stood at Jakarta airport at 1... more

The reason why I keep coming back on my annual Christmas trip is the service and the spa. It's a tradition. The service is impeccable, and the spa is one of the best in the city (great value for a Four Seasons hotel). The only glitch is the room! One of the spa therapist told me, I think back in... more

Great service, couldn't have been happier with it. The 24-hr gym was excellent, the spa with its $50 massages was also sweet! But the room was moldy, the furniture looks nothing like on the photos -- it's sort of cheap, walmart type. Probably won't stay there again as for the same price you can get the service AND the comfortable... more

At the time I stayed there, the hotel was recovering from flooding the year before. Lots was new, but the place had a slightly-musty smell. They were all working hard to put the place back in order. I'm sure it's in great shape by now! Executive club was one of the best I've ever seen. Worth every penny of the... more

Have been staying on and off in the hotel over the past six months. Overall, staying in the hotel is an enjoying experience as the facilities and services offered are very good, though the big downer is their rooms. I must particularly mention the quality of service they offer. The staff is well-groomed and courteous, and does enough to take... more

My experience was that this is a spacious, modern, well appointed hotel which is everything that is expected of a five star hotel. Rooms are spacious, have internet connection as standard, comfortable beds and roomy bathrooms. The staff are very attentive-maybe a little too so because there are so many of them! My only disquiet with the hotel is its... more

this is my 3rd stay at the four seasons, having previously tried various 5 star hotels in Jakarta, but you can t beat the four seasons management service which was very present in this hotel. If you can get a premium room do it, they are the biggest in Jakarta. I had a few issues with the room, but they... more