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Four Seasons Hotel Jakarta

5.0 of 5
Jalan HR Rasuna Said, Jakarta 12920, Indonesia (Grogol Petamburan)
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Four Seasons Hotel Jakarta
Ranked #3 of 239 hotels in Jakarta
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267 reviews from our community

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Traveller rating
    158
    76
    26
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Date Rating
Kyiv
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

This is my second trip to Jakarta and both times have stayed at the Four Seasons. Although here for 2 weeks the hotel has once again been an Oasis in this busy busy city. Rooms are a good size, aircon works well and housekeeping staff are attentive without being over bearing Love the breakfast - tonnes of options. East meets... More

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Kuala Lumpur, Malaysia
2 reviews
5 of 5 stars Reviewed 16 May 2013 NEW

I have stayed at Four Seasons Hotel Jakarta for 3 Nights during my stay I was not aware that there was a public on Thursday, Concierge is very pro active and made me aware of it, my transportation to and from my office back to hotel was perfectly arranged by concierge and not only that, on public holiday Concierge offer... More

Was this review helpful? Yes 1
Oxford, United Kingdom
1 review
5 of 5 stars Reviewed 15 May 2013 NEW

It is a really good hotel, safe, clean, friendly, hospitable. It was arranged by my boss, who also reckons it is one of the better hotels available. I would recommend it as a good place to stay - I appreciated returning there after a long day at work and in traffic! Not near a mall, but there are malls etc.... More

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Jakarta, Indonesia
Top Contributor
64 reviews 64 reviews
30 hotel reviews
Reviews in 29 cities Reviews in 29 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 12 May 2013 NEW

Outstanding afternoon to celebrate a special day with family, friends and colleagues. Wonderfully prepared brunch. Excellent kids program. Top quality service throughout. Considering the competitive Jakarta brunch market - look no further for tremendous value. Four Seasons delivered and delivered well. We will certainly be back.

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See 16 more reviews by Mike C for Jakarta
FSJakarta, General Manager at Four Seasons Hotel Jakarta, responded to this review
14 May 2013

Dear Mike C, Thank you for sharing very nice comments in Trip Advisor following your dining experience with us. I am delighted to know that you had a wonderful Mother's Day Celebration as well as enjoying the kids programme. I will make sure to inform all the staff about this happy note especially the entire food and beverage team. All... More

Singapore, Singapore
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 May 2013

Never been a fan of large chains but Four Seasons Jakarta has been absolutely impressive. The service's impeccable and almost felt personalized. All the various touch points are properly designed from an experience perspective. From checking in, room service to morning wake up calls. A great place to return to after spending a day in the infamous Jakarta traffic.

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FSJakarta, General Manager at Four Seasons Hotel Jakarta, responded to this review
14 May 2013

Dear mikesee77, Thank you so much for sharing such great comments in Trip Advisor following your stay with Four Seasons Hotel Jakarta. Happy to know you found our hotel impressive and that you have enjoyed a great experience staying with us in regards to the service as well as the staff. Look forward to welcoming you back to our hotel... More

Panchkula, India
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 8 May 2013

Good hotel with very good hotel staff, who remember you name too the only draw back is that the location of the hotel,its not near any market or mall its in business area and because of the traffic its not fesiable to travel 1 hr or 2 hr for sight seeing.

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FSJakarta, General Manager at Four Seasons Hotel Jakarta, responded to this review
14 May 2013

Dear virgoamit, Thank you for your feedback in Trip Advisor and I do really appreciate how you recognized the effort of our staff to ensure you had a great experience staying with us. Our location has the advantage of having 2 different access to different main roads: Sudirman and Kuningan areas. Nevertheless in regards to the traffic our Concierge will... More

New Delhi
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 May 2013

The cramped and compact feeling that you get as you slide up the narrow pathway through security check is completely reversed as you progress from the spacious foyer to the reception. Once checked in you are consumed by the vastness of space and absolute privacy. It is wonderful to find every staff smile and greet you with warmth. The roomy... More

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FSJakarta, General Manager at Four Seasons Hotel Jakarta, responded to this review
14 May 2013

Dear Keenexplorer, Thank you for the very detailed review following your recent stay with us. I was delighted to read your remark about the arrival experience that you had once you stepped into Four Seasons Hotel Jakarta; the foyer, the lobby, the privacy as well as the service of our staff including the warm smiles. Always happy to make your... More

Toronto, Ontario, Canada
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 28 April 2013

We stayed at the Four Seasons for one night en route home from Raja Ampat. This hotel is a lovely well located hotel. We had a huge room with a very large bathroom. It had a small enclosed balcony which permitted you to look outside but blocked city noise. Both our room and the common areas were spotlessly clean and... More

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FSJakarta, General Manager at Four Seasons Hotel Jakarta, responded to this review
14 May 2013

Dear Laurski, I hope you had a great trip to Raja Ampat! Thank you so much for taking the time to write such a detailed review about our hotel. Ours is the only one in the city that provides a private balcony in every room and I am happy that you took advantage of that. Thank you so much for... More

1 review
5 of 5 stars Reviewed 26 April 2013

The Four Seasons in Jakarta I really found it much better than many of the other hotels I have used. The rooms were large and well equipped and the staff were outstanding. It was one of the best hotels I have stayed in and the security was excellent.

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FSJakarta, General Manager at Four Seasons Hotel Jakarta, responded to this review
6 May 2013

Dear Kerry S, Thank you so much for sharing very nice comments about Four Seasons Hotel Jakarta. Happy to know that you enjoyed our hotel facilities as well as the service including the security. I have shared these with our staff and all of us look forward to welcoming you back to our hotel. Sincerely, Vikram Reddy More

Melbourne
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 25 April 2013

I recently spent 8 days at the Four Seasons in Jarkarta - part business, part pleasure. The hotel itself is smart and sleek and the rooms are spacious and well appointed. But what sets this hotel apart is the attentive and friendly service - from reception, to the concierge, restaurants and the business centre nothing is too much trouble. All... More

Was this review helpful? Yes 1
FSJakarta, General Manager at Four Seasons Hotel Jakarta, responded to this review
6 May 2013

Dear Sue M, Thank you very much for a thorough feedback you shared in Trip Advisor following your stay with us. It is great to know that you have enjoyed each aspects of service we strive to deliver to our guests; from the physical hotel building down to the service as well as The Spa, we highly appreciate that. Thank... More

 
 
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Additional Information about Four Seasons Hotel Jakarta

Also Known As:
4 Seasons Hotel Jakarta
Four Seasons Jakarta
Jakarta Four Seasons
Address: Jalan HR Rasuna Said, Jakarta 12920, Indonesia
Phone Number:
Region: Indonesia > Java > Jakarta > Grogol Petamburan
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Jakarta
#3 Business Hotels in Jakarta
#3 Luxury Hotels in Jakarta
Price Range: £££
Hotel Class:5 star (5*)
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Four Seasons Hotel Jakarta
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