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| Title | Source |
|---|---|
| “Kemang Icon by Alila” | Concierge.com / Condé Nast Traveler |
| “The Luxe List 2006” | DestinAsian.com |
The Kemang Icon was truly hidden bliss in the city of Jakarta. The short drive from the airport into the center of the city may have you questioning possible peacefulness in the hustle of the business district of Jakarta. However, once greeted by the friendly staff of the Icon with keys to your suite and a cup of the local... more
Rooms are OK but the staff useless. How can a hotel run out of sausages and eggs for breakfast? Well they did 2 days in a row... Don't bother trying to complain to the manager as he is always "on the phone" or "in a meeting", Also laundry ruined 3 fairly expensive items of my wife's clothing...And they overcharged for... more
Dear Sir, Good morning to you and hope you are well, Thank you for your attention and constructive feedback. Please be assured that we have taken appropriate measures to ensure we anticipate and continuously provide our quality level of service. Pardon me for not being very clear in introducing myself as the General Manager during your stay, however; we met...
The rooms are great - if you are living with your eyes! Of course, the design looks nice. And pleasing to the eyes. When I first stepped into the room, I felt it trendy, nice, and wonderful! Then, I found that the design is not user friendly at all. Hard to explain here, but you will know if you stay... more
The room is stylish & glamour ,the staff is nice & prefessional ...... a picture is more than a thousand words, so just check the photo on my blog ! Imperial Suite : http://mei1977.blogspot.com/2009/07/kemang-icon-by-alila-3-imperial-room.html Breakfast : http://mei1977.blogspot.com/2009/07/kemang-icon-by-alila-2.html more
we stayed in kemang icon on the 4 th week end of April and i had to honestly say after seeing the room i believed that i had been over charged; with USD 250++ per night i would have expected "an out of this world" experience with the room's presentation, room's space; room's facilities, the extra superior comfort and other... more
The Icon is great Boutique hotel in the heart of Kemang, great for shopping or relaxing, the rooms are all unique and well equipped, wireless internet, ipod's and flat screen tv and dvd player. We ate in the restaurant, a limited menu but what they had was well prepared and served, the spa was also very nice and a great... more
Thank you so much for your reflection of your experience at Kemang Icon By Alila. It is always refreshing to hear that our efforts to enhance our unique 12 suite property since the beginning of the year are appreciated by our clients. Invaluable Tools like Trip Advisor and our own internal client feedback allow us to impove all areas and...
We stayed at the Icon on 2 August, and we found the hotel to be overly trendy, poorly detailed, but with smiling staff. The food was lousy, the room was smelly and it was very loud due to poor sound-proofing, and we stayed on the 3rd floor. The best positive aspect was the original art in the room and lobby.... more
Firstly, my apologies for the late response to your experience of the property last year and am sure it was an oversight by my predecessor. Secondly, our shortfall to deliver to your expectation of your stay at Kemang Icon. I take on board your comments and just to keep you up to date, most of the areas you have highlighted...
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