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The Phoenix Hotel Yogyakarta - MGallery Collection

Jl. Jend. Sudirman No.9 Cokrodiningratan, Yogyakarta 55233 Indonesia
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Traveller (3903)
Room & Suite (1062)
Dining (570)

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About

#13 of 83 hotels in Yogyakarta
Location
Cleanliness
Service
Value
This legenderay hotel was initially built as private estate in 1918. Through the ensuing decades, the property changed hands a number of times, until a Dutch caretaker turned it into Pensioner Hotel. The Phoenix name was deliberately chosen by the last proprietor who hoped that it would remain intact forever, believing in the ancient myth of The Phoenix, the sacred fire bird symbolizing regeneration throughout eternity.The Phoenix Hotel is elegantly situated in down town Yogyakarta, the cradle of Javanese civilization. The legendary Malioboro Street is just nearby, while the world herigate Borobudur and Prambanan temples are only an hour drive. Yogyakarta's cultural heritage and picturesque settings emit a distinctive charm that seldom fails its visitors.The 144 beautifully appointed rooms are reflecting the ambiance of bygone era wrapped in modern comfort facilities, enabling its occupant to celebrate a glorious past without losing the beauty of contemporary living.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Romantic
Business
Languages Spoken
English, Indonesian

Location

Jl. Jend. Sudirman No.9 Cokrodiningratan, Yogyakarta 55233 Indonesia
The Phoenix Hotel Yogyakarta - MGallery Collection
4,394Reviews37Q+A100Room tips

Reviews
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Paula M wrote a review Feb 2024
Bali, Indonesia50 contributions47 helpful votes
It was a business trip but I was also accompanied by family. I have stayed at this wonderful hotel several times before. Not only is it a beautiful hotel, the staff are exceptional and the food is excellent. Make sure you get a room or suite with balcony overlooking the pool.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Office Manager, Guest Services / Front Office at The Phoenix Hotel Yogyakarta - MGallery Collection
Responded 2 weeks ago
Dear Paula M, Thank you for choosing The Phoenix Hotel Yogyakarta for your trip recently. We are glad you had a great time at our beautiful heritage hotel. We do appreciate your kind feedback as it encourages everyone on the team to keep striving to do the best for our customers. We look forward to welcoming you and your family back here and to serve you another wonderful experience with us. Thank you once again. Sincerely Yours, Rulvastina Randy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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KLL wrote a review Jan 2024
London, United Kingdom21 contributions8 helpful votes
+1
We stayed for 5 days at the Phoenix and were really impressed by all aspects of the hotel. It is centrally and conveniently located and excellent value for money. Hotel staff at Reception and the Restaurant were exceptional in their warmth and welcome, and always helpful and attentive; they always have a friendly smile and nothing was too much. They even packed us breakfast for our early airport departure. The rooms are excellent - beautifully decorated, very comfortable and spacious (the Deluxe), clean and had everything one needs for a holiday stay. The Phoenix is a heritage hotel - its decor beautiful and tasteful (not glitzy like other 4* or 5* hotels) which makes sitting in the lobby or reading room, or open-spaced restaurant very restful. The whole place felt very spacious, with long corridors and open courtyards. Breakfast has a wide and sumptuous spread of local Asian and Western choices, and a good selection of fruit and juices to start the day. The restaurant menu is very good and reasonably priced. We were treated to a tour of the hotel, given a talk of its historical significance - the older, original part of interesting architectural value - and its pride in housing Soekarno's office when Yogya was briefly capital of Indonesia. All in all, I recommend the Hotel Phoenix totally. Stay there if you are going to Yogya.
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Date of stay: January 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Office Manager, Guest Services / Front Office at The Phoenix Hotel Yogyakarta - MGallery Collection
Responded 29 Jan 2024
Dear Kwong L, We are grateful for your positive feedback and very pleased to know that you had a marvelous time throughout your stay with us. Thank you for highlighting the level of our services and facilities. Your feedback was highly valuable and this is what motivates us and make our job so enjoyable. We have shared your kind comments and appreciation with our staffs who were delighted to know that you had such a wonderful experience. We hope we have the pleasure of welcoming you back very soon again at The Phoenix Hotel Yogyakarta. Sincerely Yours, Rulvastina Randy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reiko K wrote a review Jan 2024
2 contributions2 helpful votes
In any sorts aspect this was an excellent place to stay. All the staff were so friendly and helpful. We enjoyed long breakfast with so many variety of cuisine. Historical tour inside of the hotel made our stay very special, too. Thank you! (They made packed breakfast for my early start journey specifically which was so tasty!)
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Date of stay: January 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Office Manager, Guest Services / Front Office at The Phoenix Hotel Yogyakarta - MGallery Collection
Responded 15 Jan 2024
Dear Reiko K, Thank you for sharing your positive feedback regarding your recent stay with us. We feel honored for your wonderful compliments, and for the time to give us your generous review about our hotel. It feels great to know that you enjoyed our hotel and the genuine service that we offer. Your feedback was also helpful for travelers who are looking for a perfect stay in Yogyakarta. We surely look forward to welcoming you back at The Phoenix Hotel Yogyakarta for a more memorable experience with us. Thank you once again for your kind review. Sincerely Yours, Rulvastina Randy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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hmssdi wrote a review Jan 2024
Singapore, Singapore2 contributions
Hotel is elegant and classic, an oasis of calm on a busy street and very well located close to the main shopping streets. Staff are warm, friendly and go out of their way to assist with restaurant recommendations and itinerary planning. Made reservations for the next stay in an Accor hotel through their personal contacts. Special mention to Pak Hardi, Teza and the front desk team.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Office Manager, Guest Services / Front Office at The Phoenix Hotel Yogyakarta - MGallery Collection
Responded 8 Jan 2024
Dear hmssdi, Thank you for sharing your great feedback with us. It has been our pleasure to know that we have fulfilled your expectations and it is a wonderful feeling for us to know that you enjoyed your overall stay. We are also glad to know that our Front Office Assistant Manager – Pak Suhardi and Guest Service Agent – Teza; took great care of you. Hopefully, your next visit is just around the corner and all of us at The Phoenix Hotel Yogyakarta are hoping to be your service again soon. Sincerely Yours, Rulvastina Randy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mathildabarendregt wrote a review Jan 2024
Yogyakarta, Indonesia1 contribution
+1
My husband and me decided to celebrate our 14th wedding anniversary together with celebrating new year eve at Phoenix Hotel Yogyakarta. Was right choice to choose this hotel, because it’s close by Tugu monument, Yogyakarta city landmark, a nice spot to see fireworks. We booked a room bundling with NYE dinner, with request for anniversary. Upon arrival we were amazed with the hotel detail ornaments. Javanese culture and colonial ambience are well blended. We love this heritage building. Simple yet sweet decorated room with a couple of swan-form towel, palm leaves, small tart and sweets with greetings cards from Hotel’s management. We love it! Only the text was not “Happy Anniversary” but “Happy Honeymoon”, but we loved it anyway. They forgot to inform us that there was a table reserved on our name with NYE dinner, but it’s okay, we had table that suit us anyway. The food was good, plenty of choices and tasty. It was tango night NYE theme, but the tango vibe was not so catchy, we preferred music from the band (sorry). Overall, it was memorable stay for us in our anniversary and NYE celebration. Thank you very much!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Mind that the place is partly heritage building partly new, room space in heritage part might be...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Office Manager, Guest Services / Front Office at The Phoenix Hotel Yogyakarta - MGallery Collection
Responded 8 Jan 2024
Dear mathildabarendregt, Happy 14th Anniversary to you and your husband! Thank you for choosing us on your trip to Yogyakarta recently to celebrate your anniversary with us. We are glad to know that everything we provided is lifted up to your expectations. Yet we are sorry that we missed two things; which are typing the correct one on the greetings card and also the table dinner arrangement for you on New Year’s Eve. We are sorry for our flaws and please accept our sincerest apologies for making your stay incomplete. However, despite the shortcomings, we are grateful that we were still able to create a memorable moment for you. We are so glad you can feel our genuine spirit in serving you. Your feedback is valuable and it is a mood booster for everyone in the team to keep striving to give their best service quality to each of the customers. We look forward to hosting you again in the future for a more memorable moment with us and for your next anniversaries only at The Phoenix Hotel Yogyakarta. Thank you once again. Sincerely Yours, Rulvastina Randy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sudhir S wrote a review Dec 2023
3 contributions
We were at the vivi bar and Arya the bar tender was brilliant, he took good care of us and make us cocktails with the help of google translate. He is a fun fella and always laughing. Do visit the bar and have a fun drink with arya if possible. More updates on the hotel later
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Office Manager, Guest Services / Front Office at The Phoenix Hotel Yogyakarta - MGallery Collection
Responded 27 Dec 2023
Dear Sudhir S, Thank you for your review. We are so happy to hear about your great experience at our Vino Bar. It’s a pleasure to know also that our staff took care of you professionally. We look forward to hosting you back at The Phoenix Hotel Yogyakarta and to serving you another enjoyable experience with us. Thank you once again. Sincerely Yours, Rulvastina Randy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kalyan B wrote a review Nov 2023
London, United Kingdom103 contributions72 helpful votes
The restaurant in the hotel lacks knowledge of it's own dishes and is a real issue. As vegetarians, we asked the manager in charge of dining the contents of each of the dishes in the buffet and then asked again by repeating what we had been told. Three time confirmed that there was no meat. When eating, we discovered meat in 2 of the "vegetarian" dishes. Totally shocked, small pieces almost indiscernible. I pointed out that if repeated with people with allergies, such as nut or lactose, it could cause real health issues. Complaining to the duty manager was pointless, he put the blame on us. We would advise caution about food information received at this restaurant.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Office Manager, Guest Services / Front Office at The Phoenix Hotel Yogyakarta - MGallery Collection
Responded 28 Nov 2023
Dear Mr. Kalyan B, Thank you for taking the time to write your feedback while you were staying with us. Please accept our sincerest apology for the inconvenience caused during your stay. It is really regretful that we cannot reach your satisfaction and spoil your experience with this kind of problem-related to your dining experience. We are sorry that our Duty Manager who met you before couldn’t take care of the problem properly. We received all your feedback and comments on the day of this happening and our Room Division Manager met you personally to clarify the issue. We also delivered our best gesture to recover the situation and we were glad and grateful that you accepted it. Surely we do take your feedback very seriously. We will also take it as a chance to make improvements and show our best products and service to our guests. Thank you also for your input to us and your comment has been shared with the management Team. Again, we thank you and we sincerely hope to be able to welcome you back at The Phoenix Hotel Yogyakarta thus we will be able to rectify your concern and provide you with a much better experience in the future. Sincerely Yours, Rulvastina Randy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alegria Estrela wrote a review Nov 2023
3 contributions
We've stayed here for 2 nights and feel disappointed with the service. The lack of staff behavior, and the food was not good. The hotel need to upgrade their staff skills to treat the guest equally. The room is old and nothing special, the big shower didn't work.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Office Manager, Guest Services / Front Office at The Phoenix Hotel Yogyakarta - MGallery Collection
Responded 20 Nov 2023
Dear alegriaestrelaa, Thank you for taking the time to tell us about your experience at the Phoenix Hotel Yogyakarta. We are sorry that your experience did not meet your expectations and please allow us to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have taken note of your displeasure and this will certainly enable us to improve the quality of our services to better meet the needs of our guests. We hope that there will be another opportunity to serve you better in the future. Sincerely Yours, Rulvastina Randy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rmarty wrote a review Nov 2023
The Hague, The Netherlands113 contributions8 helpful votes
I brought 11 family members in my trip. We booked 6 rooms for 2-3 Nights. We arrived at the hotel quite late after a tiring long haul and Prambanan trip. The Mr Manager and the reaceptiin group gave us our key in no time and suggested us to rest first before the administration work. I got my room on the ground floor with direct access to the pool, simply amazing. However, doesn’t matter your rooms are, you will see all traditional touches ensuring you feel in Yogyakarta already. Staffs are all accomodating and we can see that the hotel are well maintained. We had our family dinner at the restaurant almost at the last order time, but all served and tasted great. The spa was amazing, would definitely recommend you to try, the best city to get your body pampered. My family came from Scotland, India, Netherlands and Indonesia and all of them had great experiences staying in Phoenix. Definitely will come again.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Office Manager, Guest Services / Front Office at The Phoenix Hotel Yogyakarta - MGallery Collection
Responded 8 Nov 2023
Dear Rica M, It was a great pleasure to have you and your family staying at The Phoenix Hotel for your family trip to Yogyakarta. Thank you very much for your kind-hearted comments about our hotel. We are delighted to know that you had a memorable moment and a marvelous time during your stay with us. Thank you for highlighting the level of our services, hopefully, your next visit to The Phoenix Hotel Yogyakarta will be as great as the previous one. We are looking forward to seeing you again shortly. Sincerely Yours, Rulvastina Randy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andrew wrote a review Oct 2023
Brecon Beacons National Park, United Kingdom8 contributions3 helpful votes
A really nice hotel in Yogyakarta. Room was clean and great AC. Breakfast was really good with good selection of foods and an “egg station” Pool area was clean and well managed staff were great and always helpful. Close to the city centre and the temples
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Office Manager, Guest Services / Front Office at The Phoenix Hotel Yogyakarta - MGallery Collection
Responded 7 Nov 2023
Dear Excursion48017182995, Thank you so much for sharing your feedback following your stay at The Phoenix Hotel Yogyakarta. We are glad that you enjoyed your time and that you were satisfied. Your comment is definitely a spirit booster for the team and we do appreciate it. We hope to have the chance to welcome you back here and serve you another enjoyable experience with us. Thank you once again. Sincerely Yours, Rulvastina Randy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£52 - £57 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
phoenix hotel yogyakarta, yogyakarta phoenix hotel
LOCATION
IndonesiaJavaYogyakarta RegionYogyakarta
NUMBER OF ROOMS
144
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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THE PHOENIX HOTEL YOGYAKARTA - MGALLERY COLLECTION - Updated 2024 (Indonesia)

Frequently Asked Questions about The Phoenix Hotel Yogyakarta - MGallery Collection
Which popular attractions are close to The Phoenix Hotel Yogyakarta - MGallery Collection?
Nearby attractions include Vino Bar (0.03 miles), Museum Sandi (0.2 miles), and Dowa Bag & Factory (0.1 miles).
What are some of the property amenities at The Phoenix Hotel Yogyakarta - MGallery Collection?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Phoenix Hotel Yogyakarta - MGallery Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Phoenix Hotel Yogyakarta - MGallery Collection?
Guests can enjoy an on-site restaurant, breakfast, and free instant coffee during their stay.
Is parking available at The Phoenix Hotel Yogyakarta - MGallery Collection?
Yes, free parking is available to guests.
What are some restaurants close to The Phoenix Hotel Yogyakarta - MGallery Collection?
Conveniently located restaurants include Roaster and Bear, Rustik Bistro & Bar, and The House of Raminten.
Are there opportunities to exercise at The Phoenix Hotel Yogyakarta - MGallery Collection?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does The Phoenix Hotel Yogyakarta - MGallery Collection have airport transportation?
Yes, The Phoenix Hotel Yogyakarta - MGallery Collection offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Phoenix Hotel Yogyakarta - MGallery Collection located near the city centre?
Yes, it is 0.9 miles away from the centre of Yogyakarta.
Are any cleaning services offered at The Phoenix Hotel Yogyakarta - MGallery Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does The Phoenix Hotel Yogyakarta - MGallery Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.