Expensive, Small room, no breakfast, only few TV channels...but the worts still internet. Need to pay internet 10$ for 24 Hours coupon. Coupon valid only one day, once logon activated, time starts to run even though you may have logged out......Shame for singapore.

I was a guest staying at fragrance hotel for 10 days(21/01/13-30/01/13) due to my house under renovation.During my stay I have tailor made 2 shirt(S$180) n 1 pants(S$95) from a shopping centre which I brought it back to my room in a paper bag.Unfortunately during my check out,2 of my shirt went missing and only the pant was left in... More

Where do I start with this one? Firstly the rooms are tiny, the bed hard and the bathroom so small that the toilet gets wet because there is no shower screen and the shower head is thirty centimetres from the toilet. Then there is the cockroaches!!!!!! We checked in and because the room was so depressing we went straight out... More

My reasons are listed as follows. 1. Price is very high for this kind of hotel. 110USD for a night and it didn't include breakfast and internet. I had to pay extra ten dollars to get access to the internet. 2. Room was very small and everything there was very cheap. Blankets, towels and all other stuff irritated me. Overused... More

is not a first choice hotel. depending on which room you get, it can set your overall mood for your trip. certain rooms just fit the bed with a very small walkway, another with good room space especially the ones pictured in their publicity web / brochure. but i would say it is better than it's nearby sister hotel. housekeeping... More

Best to avoid this. 1. Bad rooms. Very small size and terrible for $140. Never go by photo. 2. No good English speaking executive..Worst. Not friendly. 3. No Help when u need it. Pay for everything, they might help. 4. Bad operations, They still have not refunded my $700 money they have debited from my credit card without my authorization.... More

The rooms are very small and the evening cleaning staff are very noisy but if you just want a reasonably priced hotel close to public transport its not bad. The staff are friendly, bus stop right outside and food outlets are 20 meters away. Sheets were changed daily and the room was very clean. Food outlets around he corner provided... More

The hotel provides the basics as any budget hotel does, but it is a bit on the expensive side for a budget hotel. It's located a short walk away from NUS, which was convenient for me-- I would suggest staying here if you DO need to be near the university. The female receptionist was professional and friendly, a savior to... More

We booked this Hotel through an online booking representative, on arrival at the Hotel the booking was not in the Hotel reservation system. The Fragrance Waterfront wanted a cash payment to the value of the rack room rate. The next day the Hotel refused a refund of the second payment, now the one night is paid twice with the second... More