I had some apprehensions after reading some of the reviews but after staying there I was pleasantly surprised. Reservations: No problem. Very pleasant staff who helped me with details, tips, info even though i was actually making an internet reservation. Checkin: i checked in on a monday at 10am for executive panoramic room and i received an sms that my... more

Booked a Garden Executive room (Room 114) on a weekend. Check-in was a breeze without too much hassle. However we were very disappointed when we entered our room. Firstly, there was a strong musky smell. Next we found that the toilet door was faulty and could not be closed properly. The shower screen door was worse....it could not even be... more

We stayed at the Rasa Sentosa for two nights on the way home from Australia, and, having stayed there six years ago, we found it as delightful as ever. We were in a Panoramic room on the tenth floor, and the room was very comfortable and although slightly dated, this added to the charm. Needless to say, the view of... more

We expected a better standard for a 5 star hotel especially being a Shangri La. The hotel itself is in a good location and the layout is quite good but the rooms let it down. They are quite shabby and in dire need of renovation. The carpets had stains all over them and the room smelt of stale smoke. The... more

When we reached the hotel at 4 pm, the front desk was crowded with people. The lady who attended to us told us that our room wasn't ready! The check in time starts at 3 pm. She then gives us another room on the 7th floor instead of the room on the 8th floor so as not to keep us... more

I had some trepidation about the hotel after reading the reviews. But my stay was totally pleasant. This was a business trip but colleagues brought their family along. I ended up with a seaview suite, an upgrade from the hillview because it was the low season. The hotel does look a little tired and I was told they were going... more

Stayed with my wife and 2 kids (3 yr and 1yr old) for 3 nights in a sea-view room on the 9th floor in Aug. Room - The room shows its age as other suggested but spacious and have a great view of the resort (see pics). It is spacious enough to house the extra sofa-bed provided and the baby... more

We stayed a night @ Rasa Sentosa Resort for a wedding. Check in was smooth and fast even though there were many people in the queue waiting to be served. We were offered a very attractive room rate over the weekend. We stayed in room 616 and the moment we entered the room, there was a very musty and stale... more

We stayed here for two nights on our recent trip and also stayed here back in 2006. Pros: First, the location is ideal. It is on Siloso Beach, which is cleaner and less crowded than the central, Palawan Beach. It is near the fun Sentosa activities, like the luge ride and aquarium, and it is easy to hop on a... more