The staff really lighted up this place! (My) rooms are a little dingy and did not have any windows, and at times got tooooo cold from the airconditioning. You really need a blanket here (they do not give you any)! There was room for luggage in lockers, but most of these were rather broken. The showers/bathrooms were ok, especially considering... more

From the first email response to the last farewell email, the Mitraa has made the mark as welcoming you as one of the family. And it is the staff that makes this place so great. Standing in the middle of the street, after being dumped by the airport shuttle, trying to figure out who is going to carry what suitcase... more

We enjoyed our stay here which was one week. Everybody is very friendly and polite. They help you when ever they can. It´s a good advise to everybody who wants to have a nice and comfortable hostle in Singapure. more

I booked The Mitraa in Singapore based on prior reviews. I was in a eight bed room at first, apparently with all boys (who smell in general, haha) but I promptly had ants crawling all over one of the walls... luckily they had a bed free in a four bed room and switched me without charging. The computers were great... more

I must say the staff here are just amazing!! They are so helpful and even if you make a bad joke they laugh to make you feel good!!! It made our stay really comfortable. We have stayed at a few places in Singapore and this is our best so far. The rooms are very basic - lots of dorms -... more

I only have good words for the Mitraa, but more so the staff. Nothing for these guys was too much effort. The owner Jack was fantastic along with his lovely family who treated me like a star on my Birthday - it was truly amazing and i will remember it forever along with all the great travellers i met here.... more

My wife and I with our 2 children, 10, 8 and 5 booked into here for 2 nights as a stopover through Singapore. We were looking for somewhere where we could all get into the same room, with the basics for a couple of nights. The Mitraa staff were helpful when we arrived earlier than the 1pm checkin time (we... more

My backpacking 18 year old son prebooked this hostel for an overnight stay in transit from Thailand to Australia. When he didnt appear by 1.00am the staff checked that his flight had landed, let us know and offered to help find him. They kept in touch through the night. We found him safe and well next day. Though we offered,... more

Im not sure if this is truly the friendliest city in the world, but I can say without a doubt that this hotel has the friendliest and most helpful staff I have ever encountered...and thats saying something. The hotel is new and the staff is on a mission to prove they deserve a place among the top hostels in Singapore.... more