Very expensive hotel in a great location. Cannot even manage a doorman or bell-boy. Not even the courtesy to ask. Many managers strutting around with little direction to staff. Very disappointed. Peanuts - yes peanuts - on the floor in room om arrival. Carpet dirty. Walls stained and shabby.... Pillows sloppy. More

Stayed one night and it was an ordinary experience, room was tired, the lobby looks good but shouldn't the hotel be spending some effort on making the room nicer? Thats where we stay right? The breakfast was so so ..it had the train station ambience... and there were way too many wait staff floating around aimlessly (totally zoned out), we... More

Stayed at the Mandarin Orchard Singapore for a business trip. Its position on Orchard Rd is right in the heart of the shopping district and there are plenty of taxis to take you elsewhere. My room was spacious with marble and granite bathroom. Staff were helpful & service prompt when some repairs were needed in my room. The hotel has... More

It had been my first stay at the hotel. The hotel is conveniently located on Orchard Road close to the shopping malls with Mandarin Gallery the closest one, being adjacent to the hotel. The room was clean and spacious, so was the the bathroom. The staff was very friendly and helpful. Had to ask for direction and they were very... More

I had another opportunity to stay at the Mandarin Orchard on a business trip. The hotel was the preferred venue of the meeting organizer but was not actually my first choice, at least for the price. I was hoping it had improved from the time I last stayed there but sadly it wasn't. I was in a room at the... More

check in is slow, n where i upgraded to the club rooms cos we had a midnight flight so we could crash at the lounge till we were ready to go to the airport The club lounge is doin the best job in the hotel i would say. The tea food is amazing. But i would only suggest for people... More

The hotel is located in the middle of the shopping district, like 10 min walk from nearest train stations. Great for holiday and shopping for sure. But the traffic around the area is terrible, takes forever to get a taxi during peak hours. And the taxi is always stuck in traffic going in or out of the hotel. Also, the... More

Stayed overnight at this hotel for a business trip. The location cannot get any better as it is right smack in the middle of Orchard Road. Room was nice and clean; we were given a room at the Orchard wing. Buffet breakfast had a wide array of choices from rice, noodles, congee, dimsum, fruits, bread, etc. The pool was also... More

we stayed here for 4 nites and enjoyed staying in the hotel. check in and out very smooth, staffs provide good service.We have nothing to complaint about the hotel. while the hotel location is like heaven for the shoppers. I still believe orchard road is still the best place to shop in the city ! More