Average Hotel certainly not 5*. Booked 5 nights at an agreed rate both by telephone and email, then upon Check Out an extra £200 added to room rate as apparently there system is different to what was agreed!!!! So be careful when paying your bill as they seem to add money to it (layering technique) and previous verbal and written... more

we only stayed 2 nights on a stop over to Australia but we were very happy with the staff ,the room and the buffet breakfast and dinner were both great . more

My Family member was very happy and satisfy along the vacation for Excellent Apartment room, and service. special thanks to miss Chris Wong. more

Stayed here during Grand Prix weekend when the hotel was probably quite full. Despite this all the staff were always courteous, polite and efficient. Our room (902) with twin beds was on the small side – I’m not sure if this was a standard room or not. The bathroom was tiny and the shower cubicle was showing signs of its... more

Having stayed at the Traders Hotel I expected great service in Singapore - I was very disappointed at the Waterfront. A great welcome was ruined by being offered the wrong bags, having to chase a package to be delivered to my room, no offer of tea or coffee at breakfast and the slowest and rudest check-out I have had in... more

The staff at the hotel were courteous. The room was comfortable but rather small, especially with a camp bed for my 6 year old son in it and the design of the shower meant that it was very easy to flood the bathroom in my jet-lagged stupor! Breakfast was good the first day but on the second day it was... more

This is the kind of hotel that is popular with business conferences and tour groups - mid range and functional. Location wasn't as bad as I was expecting - walk to Robertson or Clarke Quays, and a short taxi ride to Orchard Road (<$10). The room was very comfortable and modern - although the bathroom was small. Very comfy bed.... more

stayed there for 2 nights, found really difficult for getting our way to city or MRT, the staff are lack of professional knowlege about the simple informations. the front desk and the door man were failed to provide informations about the transportation service and even the front desk manager doesn't know anything about the airport transfer, all they suggest is... more

We were there for about 4 nights on our way to Bali. My son was 1 year and 8 months old at the time, I was pregnant with my second son (and maybe a little fussy) and after a long flight from Frankfurt - we found our bed to be very comfortable and we slept about 14 hours. My son... more