Choose this hotel as it seemed like a tropical oasis in the hustle and bustle of the city and were not disappointed. The gardens are amazing, as is the swimming pool. The staff were friendly and helpful. We had complementary breakfast which was very good. The selection was amazing. It was perfectly placed for Orchard Road and was close to... more

My husband and two friends are newly retired. We chose Singapore to celebrate. The hotel experience was ideal. We chose the Executive Floor, as in other Shangri La's, well worth it for the service. The food was all round excellent, for breakfast alternating with the Blu and the Line, throughout the day snacks and canapes in the evening in the... more

When we last visited Singapore we stayed at the Hyatt, what a shame we didnt stay there again this time. We were picked up at airport very punctually and whisked to the hotel in a beautiful merc. On arrival we were greeted and taken straight to our room, not a word was spoken to us whilst being escorted to our... more

One of the best hotels I've stayed in. We arrived here 4 days ago for the start of our honeymoon. We got upgraded to the Horizon club and found our enormous room especially decorated for us. The service here has been fantastic - staff are friendly and always remember you. Our room is spacious and clean with all the mod... more

There was a time twenty years ago that staying in the garden wing here was the top hotel experience in Singapore. Today, the hotel is mildly run down and feels very dated with its almost touristy like Chinese decor. Inconvenient as it is long way from Subway and in ned of a complete overhaul. Air condition at 18 centigrade will... more

We stayed here as a stopover for 4 nights with a baby, hence spent most of our time in the hotel. Overall the hotel was great - service , room and facilities. However the room service food was average for 5 star hotel. We liked: Room : We stayed in the Garden Wing with a room overlooking the pool -... more

Stayed for 5 nights Horizon Club room and thouroughly enjoyed the experience. Check-in was very speedy on Horizon floor, however we were glad to be in our room after what seemed like 25 Welcome to the Shangri-la greetings from well mannered staff. Breakfast was amazing. Beautiful Buffet downstairs,in The Line, so much choice. We did eat breakfast upstairs the first... more

From the moment you arrive and are greeted and led to check in, this hotel surpassed all of our expectations and to put it simply, it was one of the finest places I have ever stayed in. We were upgraded as we were a honeymoon couple and from that moment on, everything went so well. Hotel is in a great... more

Stayed for the weekend of the Grand Prix in a Horizon Club room. The room was excellent, very good facilities, spacious and quiet. The hotel is well located just off Orchard Road. We only ate at one of the restaurants, Blu, which was superb. Expensive but not excessive for a restaurant of this kind in Singapore and well worth the... more