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Shangri-La Singapore

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Traveller (3033)
Room & Suite (524)
Videos (15)
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About

#55 of 339 hotels in Singapore
Location
Cleanliness
Service
Value
Travellers' Choice
Be welcomed by Shangri-La Singapore's Asian service from the heart, step into its striking lobby oasis and discover a world of luxurious indulgence. Nestled within 15 acres of tropical landscaped gardens, guests are warmly embraced by the hotel’s distinct service and smiles. A sanctuary in the heart of the city, this tropical hideaway provides a vibrant and diverse social scene, unparalleled culinary experiences and family facilities to indulge in the best of everything, or simply relax, unwind and let the world go by.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Babysitting
Children's playground
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Special diet menus
Poolside bar
Indoor play area for children
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Bathrobes
Private balcony
Room service
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
On-demand films
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Park View
Residential Neighbourhood
Languages Spoken
English, Chinese, Filipino, Japanese and 1 more
Hotel links
Special Offer:Exclusive Member Rate
7,582Reviews81Q+A100Room tips

Reviews
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GeneSandbloom wrote a review 15 Mar
Cahors, France90 contributions42 helpful votes
Gorgeous 5-star hotel that lives up to its reputation. Spanning two towers, the hotel’s gleaming public spaces are beautiful, as are its rooms with every feature you could want. As an AMEX Platinum member, I was upgraded to a Jr Suite in the new tower with an expansive view (6 floor-to-ceiling windows) of the Bund. There are a variety of (expensive) restaurants on site - equally beautiful - but I enjoyed room service and my own view. The breakfast buffet is staggering. Two rooms staffed by dozens of cooks providing anything you could imagine, with an obviously Chinese emphasis. You couldn’t ask for a better location. The sky tower and Lujlazul Metro station is a 5 minute walk. Being Metro Line 2, you could take it all the way to the Pudong Airport without changing lines (a long 16 stops though). There are also two shopping malls across the street. One entirely with luxury brands and a fantastic grocery store on the basement level. While not inexpensive, the Shanghai La provides the best value of all the 5-star hotels in Shanghai.
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Date of stay: March 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Siddhant Sharma wrote a review 12 Mar
Gurgaon District, India8 contributions
Very good hotel. A must visit if you need the luxury essence Located in downtown Good food Amazing health club Great place for kids All in all a great place to stay, it also has a wonderful jacuzzi and a very big pool You won’t feel like stepping out once you’re there The staff is super welcoming
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: The nearest MRT is about 20 mins walk
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SLS Team, Owner at Shangri-La Singapore
Responded 6 days ago
Dear sid0793 We appreciate the time taken to leave us a positive review. We are pleased to hear that you’ve enjoyed your stay here with us and especially the facilities we have here at Shangri-La Singapore. Your kind compliments have been shared with the team who will continue to uphold the service standards we pride ourselves in. We look forward to creating more memorable memories with you soon. Sincerely with best regards John Rice General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CandJDunnington wrote a review 11 Mar
Doncaster, United Kingdom65 contributions34 helpful votes
Wonderful hotel, excellent customer service with rooms that are spacious and above all clean. Hotel has several restaurants, a swimming pool, gym and spa. Breakfast has a wide variety of different foods, is constantly topped up with great customer service. Hotel has an hourly shuttle bus to take people to the Orchard Road for shopping. Friendly and efficient staff.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: A little out of the city but quiet at night.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SLS Team, Owner at Shangri-La Singapore
Responded 1 week ago
Dear CandJDunnington Thank you for your positive feedback. I’m glad you’ve enjoyed our signature Asian hospitality during your recent stay with us. We are delighted to hear that your stay was an impeccable one, from the warm welcome to the service of our staff rendered above and beyond service standards. We look forward to welcoming you back to Shangri-La Singapore. Sincerely with best regards John Rice General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mia m wrote a review 8 Mar
2 contributions
+1
I had a great experience at the Shangri-La! The staff were super friendly and attentive! I booked this room through the AMEX FHR program and we got an upgrade to the Valley Wing Deluxe Room and the view from the room was so beautiful! Booking through the portal also let us have complementary breakfast and the buffet had so many options and the food was amazing! The pool was perfect for the warm and humid days in Singapore and the water was the perfect temperature! I would forsure stay at the hotel again!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SLS Team, Owner at Shangri-La Singapore
Responded 1 week ago
Dear miamP9922YA It was a pleasure having you as our hotel guest. I’m glad you’ve enjoyed our signature Asian hospitality during your recent stay with us. We are delighted to know that you had a positive experience and look forward to welcoming you back again to Shangri-La Singapore. Sincerely with best regards John Rice General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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michelle s wrote a review 6 Mar
London, United Kingdom59 contributions35 helpful votes
Amazing hotel just off of Orchard Road very centrally located . As with any Shangrila the service was outstanding the rooms are super I stayed in a tower deluxe wing. Only had 2 night stop over wish it had been more. Would return without hesitation. Staff were friendly very helpful
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SLS Team, Owner at Shangri-La Singapore
Responded 1 week ago
Dear K827EOmichelles Thank you for taking the time to leave us a positive review. We are glad that you have enjoyed our signature Asian hospitality during your recent stay with us. We are delighted to know that you had a positive experience and look forward to welcoming you back again to Shangri-La Singapore. Sincerely with best regards John Rice General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David F wrote a review 6 Mar
6 contributions1 helpful vote
Arrived at 7:00pm after a 13 hour flight and room still wasn't ready! Not as expected for a luxury hotel booked one year in advance. Room eventually allocated was up to luxury standard and given a delayed check-out. A little outside the areas with the main tourist attractions but close to the luxury shopping centres. Closest MRT about 20 mins. walk. Surrounding environment felt safe.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Expect to travel in to the main tourist attractions
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from SLS Team, Owner at Shangri-La Singapore
Responded 1 week ago
Dear davidfW8288OX Thank you for taking the time to leave us a review of your stay. Allow us to express our sincere apologies for falling short of your expectations during your visit. Your comments have been shared with the team to review improvements that can be made. We look forward to the opportunity to welcome you back to Shangri-La Singapore again. Sincerely with best regards John Rice General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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david r wrote a review 5 Mar
Neath, United Kingdom8 contributions8 helpful votes
Outstanding service from ALL in this hotel, we stayed in Valley Wing, The door personnel, concierge, Butlers ,?personnel working in eating places. The people of Singapore so accommodating. Great swimming pool, lovely gardens, restaurants great selection of food especially in the Line restaurant. Can’t wait to return. David and Ann Rees
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SLS Team, Owner at Shangri-La Singapore
Responded 1 week ago
Dear davidrY237LD It was a pleasure having you as our hotel guest. We are glad that you have enjoyed our signature Asian hospitality during your recent stay with us. We appreciate your kind words of excellent dining experience with us at The Line. We look forward to welcoming you back again. Sincerely with best regards John Rice General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Darren S wrote a review 5 Mar
London, United Kingdom34 contributions35 helpful votes
We stayed a week at Shangri La and found the hotel to be very comfortable. The main draw back for what was a great trip was simply that it was a 20 minutes walk to the MRT or a taxi wherever you wanted to go. Location wise we felt we may have been better served being a little more downtown near the bay. Having said that, the hotel is in a very serene and quiet part of town. You don’t feel like you’re in the crazy heart of the city. The hotel is great: the staff incredibly friendly and always helpful, we arrived very early, way before usual check in time, and they had a room ready for us within a short space of time. The hotel was busy for Lunar New Year but it never felt crazy, except at breakfast time which was just the sheer number of kids. The choice of food was superb, every cuisine is covered. The pool was excellent. The cocktail bar is awesome, we finished most evenings with a late night cocktail. The team running the cocktail bar is awesomely talented and very attentive. Gripes: seemed difficult to get a coffee or a beer poolside.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from SLS Team, Owner at Shangri-La Singapore
Responded 1 week ago
Dear Darren S Thank you for taking the time to write your review. I'm glad you've enjoyed our signature Asian hospitality during your recent stay with us. Thank you for sharing your amazing experience and highlighting our incredible team. We always aim to deliver a great experience and we are apologetic for the shortfall in the poolside service extended during your visit. I have highlighted your comments to our team and they will be more mindful in the future. We appreciate your support and are looking forward to welcoming you to Shangri-La Singapore often. Sincerely with best regards John Rice General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Liz N wrote a review 4 Mar
North Aston, United Kingdom24 contributions1 helpful vote
Perfect hotel for a stopover in Singapore. Welcoming friendly atmosphere with superb staff. Very comfortable room, stylish public spaces and fun pool. We didn’t have children with us but felt it would be superb for families or couples alike.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: The origin grill restaurant was perfect for a tired traveler!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SLS Team, Owner at Shangri-La Singapore
Responded 2 weeks ago
Dear LizNicholson Thank you for taking the time to leave us a positive review. We are pleased to hear that you have enjoyed our signature Asian hospitality during your recent stay with us. Your kind compliments have been shared with the team who will continue to deliver seamless and exemplary experiences for our guests. We look forward to welcoming you back to our hotel again. Sincerely with best regards John Rice General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Martin B wrote a review 2 Mar
1 contribution1 helpful vote
Great hotel overall. Excellent service by the pool and great selection of food and drinks. Splendid service by Tharu, Ravikumar and team. The outdoor hotel restaurant is also of great quality. Gym and SPA also terrific. Only reason for not 5 stars is the breakfast, very very long queue if you are not there before 08:30, some days not acceptable. Pool is nice and cleaning is great. Last but not least, the location very close to Orchard Road is great.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Be in the breakfast before 08:30 at the latest, the queue is horrible later.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from SLS Team, Owner at Shangri-La Singapore
Responded 2 weeks ago
Dear V1239NHmartinb It was our pleasure having you as our hotel guest. We are delighted to know that you had a positive experience, and appreciate your compliments about our hospitality, food and facilities. We apologise for the inconvenience you experienced at The Line during breakfast. Your feedback has been shared with the team and we will make a continuous effort to ensure that the necessary amendments are implemented. We look forward to welcoming you back to our hotel again. Sincerely with best regards John Rice General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£229 - £313 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri la hotel singapore, shangri la singapore
LOCATION
SingaporeSingaporeNassim / Orchard Road / Tanglin
NUMBER OF ROOMS
792
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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SHANGRI-LA SINGAPORE - Updated 2024 Reviews

Frequently Asked Questions about Shangri-La Singapore
Which popular attractions are close to Shangri-La Singapore?
Nearby attractions include Origin Bar (0.06 miles), MAD Museum of Art & Design (0.3 miles), and buds By Shangri-La (0.1 miles).
What are some of the property amenities at Shangri-La Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Shangri-La Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Singapore?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Shangri-La Singapore?
Yes, a parking garage, secured parking, and valet parking are available to guests.
What are some restaurants close to Shangri-La Singapore?
Conveniently located restaurants include Waterfall Ristorante Italiano, Origin Grill, and Shang Palace.
Are there opportunities to exercise at Shangri-La Singapore?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Shangri-La Singapore have airport transportation?
Yes, Shangri-La Singapore offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Singapore offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Shangri-La Singapore?
The staff speaks multiple languages, including English, Chinese, Japanese, Malay, and Filipino.