No doubt this hotel is one of the most strategically located, very convenient to reach Orchard Road. Dining at Carousel was expensive to me but it is certified halal and there were varieties. However, there r Starbuck and Mc D nearby for a simple breakfast. The room was okay, a bit smaller than I expected. We got 2 single beds...
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Dear imanismail,
I am glad you found Royal Plaza on Scotts a convenient place to stay and relax.
We are constantly making improvements as we listen to our guest’s voices. I hope on your next visit you will be met with more comfortable rooms. Our vanilla scented lobby gives our guests a light refreshing feeling whenever they step in. I...
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Perfect location for the shopper type of tourist, hotel right where the action is, at the junction of Scotts Road and Orchard Road.
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Dear Hornbill007,
Yes, we are right where the action is.
Our location is excellent for shopping and when you are tired, Royal Plaza on Scotts is just the place for you to relax and rejuvenate yourself. The next time you will be travelling for leisure to experience the sights and sounds of Singapore’s Largest Shopping belt.
General Manager
Patrick Fiat
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During our stay in Royal Plaza in December, 3 nights we had wonderful time.
This very modern hotel is located in city centre on Orchand Road next to ION shopping centre and subway station. This is perfect location for shopping and for sightseeing as well. If you are planning to do bus tour, there are plenty bus stops next to...
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Dear Arabpiter,
Thank you for your recommendation!
You have said it; the location is the best for shopping and sightseeing here in Singapore. Additionally, the convenient complimentary internet access, the minibar and the Nespresso coffee machine allows our guests to enjoy these perks without stepping out of their rooms.
I am glad you and your friends had a pleasant time...
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My favourite hotel on Orhard. Closed to shopping & dining. Starbuck & McDonald just around the corner. Room come with complimentary mini bar & free WIFI, a great combination.
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Dear AugustChan,
I am delighted to be managing your favourite hotel! It is our pleasure to provide all the complimentary facilities to make your stay as comfortable and refreshing as possible.
Thank you for your review. Have a blissful and healthy year! See you soon!
General Manager
Patrick Fiat
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Travel agent recommended Royal Plaza, but from the moment I walked into the lounge. I knew it was a mistake. Hostess was wearing badly stained uniform, furniture was shabby and carpet frayed. IT was afternoon tea time, and I was so surprised to see them unpacking cakes and pastries from catering boxes. The following morning I observed more unpacking in...
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Dear jenjenrossco,
Thank you for taking the time to write your views. We respect your opinion and will look into areas you have mentioned.
We would also like to take this opportunity to clarify that our cakes and pastries, are specially prepared in-house by our pastry chef. Therefore, your feedback on the quality of the cakes will be looked into...
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Have stayed two times and are booked for another in June 2012. What I like about the hotel apart from it's central location to the Orchard Road shops and eating areas is that it has a strict 'No Smoking' policy and you have to sign an undertaking that you will observe this rule through out the hotel. As a result...
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Dear JohnofPerth,
Proudly the first 100% non-smoking hotel in Singapore!
You sure did manage to source out the good food around the area. It’s great that you and your family enjoyed and had fun during your stay. It is our pleasure to provide a refreshing and rejuvenating place for you to rest and relax.
I am hoping to see you...
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In December 2011 we stayed this hotel during New Years Eve 2011 and the News Years Day. We stayed in Singapore as a stopover for 3 nights on our way back home from London. Our room was very nice and spacious. The beds were comfortable although a bit short. The bathroom was good and had a great shower head! There...
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Dear hely51,
Our egg chef would like to say sorry.
We have noted your feedback and have already reiterated to our staff again on the importance of service. I understand your frustrations and I would like to assure you that we have taken steps to prevent this from recurring.
Thank you for sharing your review here. I am sure your...
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I have stayed at this hotel a couple of times now on business trips. Staff is always very friendly, free internet & complimentary mini bar. The door men are always in such a good mood !
It is so close to Orchard Road & the ION shopping centre, if you get the chance to finish work early you can just...
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Dear baronessanna,
Retail therapy! The remedy after a tiring day at work.
It is our pleasure to provide a friendly and hospitable service. I understand the demands of a business travel. Therefore, comfort is an aspect that we place importance in.
Thank you for recommending Royal Plaza on Scotts here. I am looking forward to your next visit!
General Manager...
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Hmm, had big expectations of this hotel based on other reviews but was sadly let down! Things got off to a bad start when we tried to book in. Although we arrived later than the scheduled check-in time no rooms were ready for us and we were told to "have a look around the shops and come back in an...
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Dear theluds,
Sorry for not meeting your expectations.
I understand your disappointment. Having a room ready upon check in very important and if it is not available for any reasons, we offer guest a conducive area for rest. This matter has already been shared and highlighted to the team.
Despite that, I believe you enjoyed the convenient location with shopping...
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Went on 15th Jan to 18th Jan with my family.Service was excellent at the door and reception staff. Our room was quite spacious and there was a closet for bags and clothes. Amenities were complete but there was no bathtub. The Nespresso machine was a surprise as we were not expecting that. The gym was complete with 2 treadmills, 2...
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Dear freesiahl,
Sounds like a fully rested traveller!
Providing a comfortable and refreshing place for our guests is important to us. I am glad we managed to deliver it.
Thank you for your excellent post here on Tripadvisor!
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