I'm a local, who decided to walk into this black boutique hotel, just with an intention of checking the rates.. as i needed a week out. I was told to leave just my credit card name and number for reference, together with my mobile number. I was hesistant but agreed as i felt i did not have to worry as... more

One week after staying there we are still suffering from masses of big red itchy bed bug bites. The great worry is whether we have brought any bugs home in the luggage. The room was cramped, the air-con was pathetic and the room stuffy, the sheets were marked, the towels scruffy, the shower didn't work and nor did the bath-plug.... more

This hotel sells itself as a 'Boutique' hotel, my response to this is that there is nothing boutique about this place at all. Disregard any 'Awards' that they advise they have won, they are either dubiously awarded or just plain false. This hotel should be closed down for health reasons alone it is totally disgusting. My wife and I stayed... more

When we contacted The Inn on Temple Street via email before we left home, we requested a family room as there were four of us- three adults and a three and a half year old. We promptly received a confirmation back from the hotel that a family room was available so, as requested, we gave our credit card details to... more

When trying to find somewhere to stay in Singapore this place was one of the cheapest we could find that wasn't backpackers and our travel agent said that it was a STA travel reccomended budget hotel. Probably would not have stayed here if we had read the reviews on this website before booking. They do make it sound a little... more

We booked 3 night , 3 bedrooms for our guests from Taiwan. This is their first time to S'pore. They found crockroaches in one room , another TV not working, plugs were not working. The management didn't even apologise when feedback. They offered to change room but by then our guest decided to check out the next day to find... more

This place claims to be a boutique hotel but really it's just a hostel in a prime position. My room had no window, was so small it could only just fit the (small, single) bed in and still the air-con struggled to cool it. Wallpaper peeling, no hot water in the shower, a single scraggy towel that looked like it... more

Was there couple of wks ago en route to Australia. We remembered clearly where we put our perfume but it went missing without a trace. Complained to the counter staff, all they said was: will inform the manager. And then? Long silence and avoidance at the counter? Is that what we called customer service? Another incident was this old lady,... more

Chosen this budget hotel out of desperation. I checked into this hotel 2nd week of Dec 2007. Never thought the budget hotel in Singapore is in such a bad condition. I agreed with the noisy street, but worse than that, my air-con was ‘interesting’, not able to adjust the temperature, when it got too cold, you can’t off the unit... more