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Naumi Hotel


Hotel class 4.5 of 5
41 Seah Street | (was previously Metropole Hotel), Singapore 188396, Singapore
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Reviews you can trust

89% Recommend
4.5 of 5 stars 92 reviews
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By trip type
All (92)
[ Date ] [ Rating ]
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5 of 5 stars
Singapore
13 Nov 2009 | Trip type: Couples

My cousin booked a room at this hotel as a wedding gift last October 2009. Upon hearing the good news my wife and I decided why not hold our solemnization rites on our hotel room, thankfully the staff of Naumi were very accommodating on my request to rearrange the living room for solemnization, because I’ve heard that they cater for... more

Management response from
Hament Rai, Hotel Manager

Hi Pao_888 WOW !! You have made my day. Thank you. Thank you & your cousin for the support of Naumi, Thank you for the kind words, Thank you Naumi Team for the wonderful experience & hospitality extended. We will of course look forward to seeing your wife & you back on the anniversary .. never too early to plan...

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5 of 5 stars
Riyadh, Saudi Arabia
4 Nov 2009 | Trip type: Couples

My wife and I stayed at this hotel for 5 wonderful nights in an Executive Patio Suite .. The hotel was amazingly elegant and well-organized .. not cheap though .. but it's really worth it .. The room is equipped with everything you might need, and what I liked the most was the fully equipped kitchenette, specially the espresso machine... more

Management response from
Hament Rai, Hotel Manager

Hi there URDeAD747 Heaps of thanks for your time on the review as clearly you made effort to be very informative & detailed. It was a sheer delight to read your mention & I am glad that you had an enjoyable stay with us & that you were able to appreciate the facilities as well as service provided by the...

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4 of 5 stars
mumbai
26 Oct 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

I stayed here for a nite in Sep 2009. I arrived in Singapore very early, something like 8am and they kindly provided me the room right away, I have to give two thumbs up for that. Check In process was fast and painless, which was good for me because I was still so sleepy from the overnite flight. Room size... more

Management response from
Hament Rai, Hotel Manager

Hello meringo. Thank you for your support and your review. Very glad to know that the fast & painless early check-in was appreciated. It was our pleasure. We are delighted in knowing you found the amenities of the hotel convenient for your needs, especially the coffee, min-bar & wifi. Very happy to know you liked my favourite spot, the rooftop...

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3 of 5 stars
Lake Forest, CA
25 Oct 2009 | Trip type: Friends getaway
1/1 found this review helpful

Arriving at the hotel there is no entrance for taxis to drop you off, so they drop you off across the street and there no bell boy to with your luggage. The lobby of the hotel seemed to be bare and uninviting but overall check in was fast, but when brought up to our room it was not ready, not... more

Management response from
Hament Rai, Hotel Manager

Dear arkom. Thank you for your time & feedback. I am sincerely sorry that we failed to meet expectations on the shortcomings highlighted. I have sent you an email apology & hope you'll find it in your heart to be forgiving. We were happy to read that you the location to be convenient & the staff helpful and always smiling....

Fantastic
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5 of 5 stars
Edinburgh, United Kingdom
18 Oct 2009 | Trip type: Business, Couples
1/1 found this review helpful

We spent three nights here on the first few nights of our honeymoon. It's not a traditional honeymoon hotel but we opted for it because of the reviews on this site. When we arrived the whole check-in process was very slick and pretty quick. The room itself was superb with absolutely tons of gadgets and accessories. And spotless too. Our... more

Management response from
Hament Rai, Hotel Manager

Hi Gareth. Thank you for the 3 nights support @ Naumi. It is indeed a pleasure to know that my team has kept up to mark ensuring your honeymoon stay was up to your expectations. The front office staffs were overjoyed with your comment on the check-in process - 'slick & quick'. I am happy to know that you enjoyed...

Loved it !!!
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5 of 5 stars
Armidale
18 Oct 2009 | Trip type: Couples

From the moment we walked in the front door we were made to feel special -- personally shown to our room -- Front desk staff went out of their way to help with any questions, directions and suggestions etc-- room was fabulous -- we had a patio suite -- which was certainly worth the expense -- loved the rooftop pool... more

Management response from
Hament Rai, Hotel Manager

Hello bigteddy from Armidale. Thank you for your time with your very generous feedback. I was absolutely overjoyed to read your review & my team's success at making your stay a memorable one. I am extremely pleased to know that you enjoyed the wonderful patio suite as well the infinity pool. Thanks again for your support & we look forward...

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3 of 5 stars
Wellington
15 Oct 2009 | Trip type: Solo travel

Recent overnight stay. Firstly, good location and first initial impression, though no ramp observed to facilitate guests requiring wheelchair access (2 steps to hurdel to enter front door). Front lobby has a contemporary modern feel, which i certainly liked. Reception staff were very well presented, professional and competent in their roles. The room itself was a deluxe with a studio... more

Management response from
Hament Rai, Hotel Manager

Hi Rocketman1000000. Thank you for taking the time to write your comments. I am delighted that you did enjoy the overall service at Naumi. We will definitely look into the wear & tear aspects highlighted. I am happy that you have given us the opportunity to improve with your honest feedback. Best wishes from the team. Hament

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3 of 5 stars
London
8 Oct 2009 | Trip type: Couples

I wish I could unreservedly recommend the Naumi. First, the good parts: the bed, shower, and size of rooms are excellent. The in-room facilities (we were in a deluxe room), and complimentary soft drinks are great, and the rates are pretty reasonable. The rooftop pool is just wonderful. However, on the first night of our stay (when my boyfriend had... more

Management response from
Hament Rai, Hotel Manager

Dear Angel2001 Thank you for your time on the feedback. First & foremost, please allow to me extend my sincere apologies that we had a few faults let you down with expectations. Please be assured that I have personally spoken to the team to address the matter. I am glad to know that you feel that Naumi is a good...

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5 of 5 stars
Melbourne, Australia
5 Oct 2009 | Trip type: Family

We stayed at Naumi on our stopovers to and from Europe. We found the personalised service to be of an extremely high standard. Our late flights meant that we were well outside of the normal check out times but the hotel was happy to let us stay as long as we needed as our room was not being used. I... more

Management response from
Hament Rai, Hotel Manager

Hello Annac64 from Melbourne. Thank you for your time on the feedback & your very kind words. What a joy it was to read – above & beyond service & comfort. I am extremely delighted the team exercised flexibility & good judgment to ensure that good personalized service was delivered to you @ Naumi. I am just as glad to...

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3 of 5 stars
Hong Kong
2 Oct 2009 | Trip type: Couples
0/1 found this review helpful

Stayed in this hotel for three nights with my husband. The positives: Check in was quick and efficient and the reception staff was nice without being over-friendly. The room was large (got a deluxe room), the bed was very comfortable and the rooftop pool is excellent with an amazing view of Raffles Hotel and the city - definitely the highlight... more

Management response from
Hament Rai, Hotel Manager

Hello junebug75. Thank you for your time writing the feedback. I was delighted to read that you enjoyed the facilities in your spacious room and your overall stay. Great to know that complimentary mini-bar & wifi was to your liking as well. You will be pleased to know that the stains have been removed and the other shortcomings are being...

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Naumi Hotel Also Known As

  • Metropole Hotel Singapore
  • Naumi Hotel Singapore
Address: 41 Seah Street | (was previously Metropole Hotel), Singapore 188396, Singapore