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All 284 Singapore hotels

Hilton Singapore

4.5 of 5
581 Orchard Road, Singapore SG 238883, Singapore (Orchard Road)
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Ranked #38 of 284 hotels in Singapore
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866 reviews from our community

Traveller rating
    343
    357
    129
    27
    10
See reviews for
Families
130
 
Couples
239
 
Solo
128
 
Business
283
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 14 June 2013 NEW

Very disappointing stay, our internet booking confirmed we had booked and paid in advance for a suite on the first night but when we were checking in the receptionist said we needed to pay an additional 235 dollars ? Our original business trip was for one night but we had to extend at the last minute again via the hilton... More

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See 4 more reviews by Kate S for Singapore
Kuala Lumpur
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 13 June 2013 NEW

[Without Prejudice] I am checked in Room 1017, and although I always request for a room closest to the elevator, this time I must say I am quite happy with the location of the room. Only because it is (1) near the escape door which is quite near the end of the corridor, and (2) the whole hotel is just... More

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See 3 more reviews by zcemp13 for Singapore
Kuala Lumpur
Top Contributor
91 reviews 91 reviews
49 hotel reviews
Reviews in 27 cities Reviews in 27 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 13 June 2013 NEW

Seven months since last vist & this is a revised review .... Still one of our favourite hotels and great location on Orchard Road. Plus points as per previous, however some problems this visit which were not resolved to our satisfaction despite having brought it to the attention of the staff. On check in we were not told that there... More

Was this review helpful? Yes 1
See 11 more reviews by ExpatKL88 for Singapore
Delhi
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 12 June 2013 NEW via mobile

Location: orchard street, what else can you want. Step out, shop, eat, go back for a nap. Also great places to eat around. especially food courts in the malls around. This is the only good thing about this hotel. Service: staff is best described as snooty. The bell boys seem to want you to empty your wallet all the time... More

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C
1 review
2 of 5 stars Reviewed 12 June 2013 NEW via mobile

Highly disappointed! Staff here are rude and although check in says 2pm when i showed up at 3pm I was told my room was not ready and would have to wait. Being a member of Hilton honors I was not offered an upgrade even though the hotel was not fully booked out. No newspaper in the morning for two days... More

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Katy, Texas, United States
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 9 June 2013

When you stay at the Hilton Singapore you are paying for location & name. The rooms I stayed in were nice enough, but just very tiny. For a room that was over $300/night. Plus an internet charge. Overall my impression of the hotel is overshadowed by the expense of the place. Perhaps this is just typical of Singapore but after... More

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Abbotsford, Canada
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 of 5 stars Reviewed 9 June 2013

We received a great welcome from very friendly efficient staff , the check in was very smooth . Our room was as expected , not overly large but adequate , very nice bathroom and furnishings . Breakfast was a delight , huge selection of food . Location was convenient .

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See 2 more reviews by lilly c for Singapore
Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 7 June 2013

I remember not too many years ago when this hotel was one of the best to stay at in Singapore.........alas those days are long gone. Today, the rooms smell old and the hotel itself is very dated. They treat you like crap even though you are a HH member. The staff are very unfriendly and really do not care about... More

Was this review helpful? Yes 2
See 2 more reviews by Aussiboy for Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 June 2013 via mobile

Great Hotel, excellent location right in the hustle and bustle of Orchard Road. Staff was very friendly and helpful. Food at breakfast was a germ. Love the rooms which are functional and nicely decorated. Will be back next time we travel to Singapore.

Was this review helpful? Yes 1
Ho Chi Minh City, null, Vietnam
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 June 2013

Nice hotel. The staffs are very friendly and always try to do the best for customer. A location is so good, you can go visit and shopping with a lot of center shopping on Orchard Road and can go everywhere very easy with MRT or Bus or Taxi . The room is very nice not too big or small but... More

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Hotel Summarization (Beta)

What travellers say

  • Executive Lounge(32)
  • Very good(30)
  • Breakfast buffet(15)
  • Great location(13)
  • Orchard Rd(12)
  • Room service(5)
  • Pool area(3)
  • Rooftop pool(3)
  • Would definitely stay(3)

Additional Information about Hilton Singapore

Address: 581 Orchard Road, Singapore SG 238883, Singapore
Phone Number:
Region: Singapore > Singapore > Orchard Road
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Business Hotels in Singapore
#33 Family Hotels in Singapore
#35 Luxury Hotels in Singapore
Price Range: £££
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Attractive 24-story hotel set in the heart of shopping & entertainment district. ... more   less 
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Also Known As:
Hilton Singapore Hotel Singapore
Hilton Singapore Hotel
Hilton International Singapore
Singapore Hilton International
Singapore Hilton
Hilton Singapore

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