Excellently designed, built & maintained property,stunning vista. Staff try hard but deficent of appropriate direction or training generally required for 5 star aspirations.It appears the previously incumbent chef of renown has moved from the kitchen and is not actively involved with food preperation. My experiences at the time of writing is that the establishment is challenged to deliver cusine end... more

Room: Very comfortable, excellent bathroom with tub and separate shower, great view of the lake. Restaurant: Very good food. We were in a group of 8, and the chuletas de cordero(lamb) and mero al miel(honey glazed fish) were outstanding. Spa: Excellent heated pool with great view of the lake. Staff: Very pleasant, especially the waiters at the restaurant and bar... more

I stayed here fro three nights in January 2008. Hotel is pristine with an amazing location set on the lake with the Villarrica volcano as a back drop. Truly a 5 star property with all the amenities. Gourmet food, beautiful spa, warm friendly engaging service, concierge, tour desk to make arrangements for the tremendous amount of activities in the area... more

Set between a lake and a volcano is this great hotel. Modern decor, bright and airy with excellent service it was a welcome change from the last stay in Puerto Varas. The food here is sublime! Breakfast presents a feast for the most jaded palate with a cornucopia of fruits, juices, cereals, light as air pastries, any kind of eggs... more

Realmente foi uma experiência fantástica!! A vista do quarto, para o lago Villarica, é espetacular!! O restaurante, a infraestrutura do... more

Mi estadía fue en el 2008 y es un hotel de primera en Chile, las habitaciones grandes y muy modernas,... more

Desde el llegada al hotel tuvimos un grato sorpresa. esta al Borde de lago, con lindos jardines. Habitaciones muy grandes,... more