Great place, - walking distance from city centre. Friendly Staff. Rooms are new, cleand and spacious. Good Value for what it is, although it was low season. There was one problem however: Hot water is only available after around 8AM - For 2 days there was no hot water before this time. Staff was helpless. more

I stayed at the Melia Patagonia for two nights in February 2009 and had an excellent stay. I would highly recommend the Melia to anyone who is looking for a newer hotel of international standards in Puerto Varas. The hotel's location on a hill is little out of downtown and thus a bit off of the beaten path. However, the... more

Went for 3 days on a bussiness trip with some clients. The hotel is beautiful, nice Spa. If youre going there, ask for a room with a view to the lake, since only some of them have. As i say in the title, the hotel is phisically very nice, but has some issues a 5 star cant afford. Food is... more

The Melia Hotel chain must send their employees to the school of "NO," no matter how small your request. The desk staff in their hotels I've visited always have a very "snotty" attitude. I'll never make the same mistake again. I forgot that the Melia Hotel in Cancun sent me to their "sister" hotel ("sister" hotel normally equates to a... more

We loved the poetry written on the walls! Unlike the previous reviewer, we really liked the decor--wide hallways, big public rooms with internet and cosy little corners. Reading Pablo Neruda on the walls was a plus. The breakfast was the best of our three week trip. I agree that the front desk and the service in the bar needs lots... more

Beginning with the fur covered bed in the entranceway, we knew this was going to be an odd experience. The hotel decor is very strange and, frankly, trying too hard from a design perspective. There are beds in the bar as well as the lobby, skins on chair backs and strange common rooms with no obvious purpose. Although the weather... more

Considero o hotel a melhor opção em Puerto Varas, principalmente se considerarmos o binômio custo-benefício. Seus quartos são amplos, confortáveis... more

que excelente estada ... el hotel, el personal, la habitacion, desyuno, pileta.... todo excelente... more

El hotel es hermoso, muy bien decorado, con una bar precioso, con un buen Spa. Sin embargo, al ser de... more