My husband and I and our two children stayed here for 3 nights. The beds and pillows were soft, the hotel quiet and the buffet breakfasts excellent. We were particularly impressed by the waiters in the restaurant. They couldn't have done more to help, and answered the questions w had. Well done, guys!

After a long flight from Ushuaia via Buenos Aires, it was very pleasant to arrive to a simple check-in and to relax in the room. The facilities are excellent, the bed king-size and comfortable and the bathroom well-appointed and spacious. The air-conditioner was rather ancient and noisy but was able to be turned off without the room getting hot. The... More

Stayed here ,on way to Antartica, LAN Chile lost my luggage and the hotel staff were fab , phoning thr airlaine 3times a day to check And they did not charge me for phone calls So enjoyed staying here Pool is great taking a dip after a day in SAntiago

After our long flight from London it was good to be based here for 3 nights at the start of our South American Tour. Hotel was well situated for siteseeing,parks and shops. The reception area was a bit cramped and dark,and there were two lifts up to the bedrooms (always had to wait as the hotel was busy) Room was... More

This big hotel has extremely good location with tons of restaurants and stores around. 1 minute walk leads you to the busiest streets in Satiago. The room is spacious and well equipped.Breakfast has good choices and quality is goo. What impressed me most was the service--from the doormen,who were very responsive and helpful to me who doesn't speak a single... More

We spent a day in Santiago on our way to Valparaiso to board the. cruise ship. This hotel has a lovely lounge outside the restaurant, the food was superb. However the rooms are a little small needs more light. The food & service in the restaurant made up for the room size

I travel frequently to Santiago on business, and I must say that in the four star range this is one of the best options in the city. Location is fantastic, close to the plaza and very good service. We had a superior room which was spacious and light. Highly recommended.

The people are lovely in the restaurant, bar, but the rooms are no more 4 star than flying over the moon. Very dated, in need of a coat of paint. The curtains don't go anywhere near covering the windows. Fortunately I have a 5am wake up so the light won't be a problem on this occasion, but otherwise, I'd hate... More

The Gallerias was such a lovely surprise after coming off an adventure tour of Peru. This hotel was relaxing and beautifully presented and the staff were very helpful. Perfect for the down time we were looking for. The best part about this hotel is that it is quite close to all the main attractions, we walked for about 3 hours... More