Rooms are nice and spacious. Staff is responsive. Free internet. Great breakfast. more
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I only stayed in this hotel for one night (really for a few hours) before leaving for Galapagos. What I can tell you is: Service for check in was good. Rooms were spacious and clean and the bed was very comfortable. Not sure about the location but if I had to go back to Quitto I would not hesitate to... more
We found the hotel, staff, room and service excellent. It's a bit far from the the main square etc. but taxis are cheap. more
We had stayed at this hotel five years ago when it was the Alameda Reál before it joined the Accor group (or added a casino), and knew the location was excellent and the rooms were spacious and otherwise acceptable. What we had forgotten was the cheerful and helpful attitude of the staff from the front desk to the bellboys and... more
My boyfriend and I stayed at the Mercure for nine days in April. We got an amazing deal on our room but would have been willing to pay double what we did because we were so satisfied. The location of the hotel was definitely a highlight. It is in the heart of the touristy mariscal area and is within walking... more
We were quite pleased with our stay at the Grand Hotel Mercure. The staff was extremely helpful and it was a good place to base for our one night in Quito before heading to the Galapagos Islands. more
Stayed in a 1 bedroom suite, where I managed to get a really good rate. The hotel location is good, about 5 mins walk from the Hilton on Av. Amazonas. Av Amazonas is fairly busy during the day, fairly quiet at night. I found a few people at night a little intimidating, but it's advisable to get a cab -... more
Nice business class hote, with lots of rooms, a bar, a casino all the amenities. We stayed here as part of a package deal for a trip to the Galapagos. Good value for the money paid. The breakfast here was good, and included some nice local cheese and yogurt. They start serving breakfast at 5am, which is great if you... more
Nice place to park after a hectic trip from Peru. I wouldn't use their Casino....just average. Food wasn't too bad either. There are several other eating places not too far from the hotel. Staff was friendly. On the whole, it was a nice stay. more
Overall a good hotel for the price we paid, I thought it was value for money actually. I would forget about trying to use any of the Casino facilities if I returned, they are pretty horrible, and they try to encourage you to go with free vouchers and then don't honour them. The room was nice and spacious, clean and... more
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