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Howard Johnson Hotel - Quito La Carolina

3.0 of 5
Alemania E5 -103 y La Republica Avenue, Quito, Ecuador
Hotel amenities
Howard Johnson Hotel - Quito La Carolina
Ranked #33 of 105 hotels in Quito
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63 reviews from our community

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Traveller rating
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    8
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Date Rating
Guayaquil, Ecuador
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 7 May 2013

Very good stay, it is very quiet and comfortable, they have very good food, both in room service and in the buffet complimentary breakfast. the room was very neat and the service was very helpfull. very good staff. very good option for your stay in quito.

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HOJO Q, Director General at Howard Johnson Hotel - Quito La Carolina, responded to this review
14 May 2013

Thank you for your comment, it's very satisfying to know how was your stay and opinion of food service, our mission is to maintain the level and exceed your expectations. I hope you visit us again, it will be a pleasure to welcome Myriam Delgado General Manager More

Carrboro, North Carolina, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 8 April 2013

A typical "upscale" Howard Johnson hotel. I gave it 4 stars, instead of three, because of the service we received. We stayed overnight and needed to catch an early flight. The wake-up call was on-time. We were taken to the airport in a private car at no charge. The room was not extremely clean, but workable, none the less. The... More

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HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review
15 April 2013

We are grateful for having the time to let us know your comments. It is very important for us to know how was your stay, with us. We apologize for not exceed your expectation in cleaning your room. Your evaluation will help us to continue providing you the best service that our guests deserve. We hope to see you soon.... More

Myrtle Beach, South Carolina
1 review
1 of 5 stars Reviewed 3 February 2013

First and last time! Very Bad experience from the beginning? We travel to Quito 2 to 3 times a year and always stay at the Best Western Plaza-Carolina Park. Howard Johnson have Special rate on Kayak, was $ 20 saving per night. Bad decision! Howard Johnson Hotel refused to pick us up at the airport in their "complimentary Shuttle" Because... More

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HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review
7 February 2013

Thank you for taking the time for giving us your comments and suggestions. At Howard Johnson, we take pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your or our own expectations. We understand your discontent for the inconveniences you had. We are actively working to improve service levels and your feedback has proved to be invaluable. Quality... More

Houston, TX
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 February 2013

We recently stayed at the Howard Johnson Hotel in Quito. We have not stayed at a HOJO in some time so when reservations were made on our behalf we were a little skeptical. Everything worked out very well. We had a nice, clean, and spacious room facing La Carolina Park. The hotel staff was really excellent and very helpful. The... More

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HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review
7 February 2013

We would like to thank you for this feedback and for your preference to our brand. Your opinion certainly assist us through our continuously process of improvement. Certainly, this feedback assists us to set a higher standard of quality and efficiency confirming Howard Johnson Quito as an excellent hotel choice. Looking forward to host you soon. Kind regards, Myriam Delgado... More

Napa, CA
Top Contributor
116 reviews 116 reviews
50 hotel reviews
Reviews in 59 cities Reviews in 59 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 1 January 2013

Nice decor, but noisy and run down. Carpet stained and threadbare, inner doors need repair and painting. Not cheap ...paid $115 plus tax plus breakfast. Better hotels with better location if you are going to stay in Quito. We had a particularly bad experience. Were in transit to Cuenca and picked the hotel because they advertised a free airport shuttle.... More

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HOJO Q, Director General at Howard Johnson Hotel - Quito La Carolina, responded to this review
4 January 2013

Thank you for taking the time to let us a comment about your experience. Know how was your stay help us to improve the service and therefore work hard to achieve our mission of creating memorable experiences in our guests. We are very sorried about the problem with the suttle and the perception you have of our rooms and price,... More

Grantsville, Utah
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 26 December 2012

The staff was very helpful, got us a great tour on the spur of the moment. The room was very comfortable. We arrived a day earlier than our reservation but the made the accommodations easily. Ate 5 meals in the restaurant -- very good each time and very reasonably priced. Close enough to walk to the mall and the park.

Was this review helpful? Yes 1
HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review
4 January 2013

Thank you for taking the time to let us a comment about your stay, we are proud about your comments about the service and food, thank you so much for that. I hope you visit us again in the future, in the meantime if you have any comments or further questions, you can contact me directly. Myriam Delgado General Manager More

New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 December 2012

My husband had to receive hip surgery so we came to Quito. He needed a place that could accommodate his specific needs post surgery, plus close to the hospital area, and in a safe place for me so he'd feel comfortable as I went out to get things. We are a block away from the huge mall (all kinds of... More

Was this review helpful? Yes 1
HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review
17 December 2012

Thank you for taking the time to tell us how was your stay, this help us to improve the service and therefore work hard to achieve our mission of creating memorable experiences in our guests. I hope your husband is getting well soon, and you could visit in the future, in the meantime if you have any comments or further... More

Kansas City, Missouri
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 26 November 2012

My wife and I needed a convenient, safe place to park our heads for a few hours when we arrived in Quito late at night, planning to leave for the Galapagos early the next morning. This HoJo was a good choice. We had arranged in advance for the hotel shuttle ( complimentary ), and the driver was at the airport... More

Was this review helpful? Yes 1
HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review
29 November 2012

Thank you for letting us your opinion , know how was your stay help us improve the service and therefore work hard to achieve our mission of creating memorable experiences our guests. We are very sorried about the confusion noise in your room. I hope you will allow us to serve you in the future. Myriam Delgado General Manager More

Mumbai (Bombay), India
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 8 November 2012

This so far is the best hotel i have stayed in south america. the rates are so so down to earth. they give complementary bottled mineral water & free internet & all this for a meager charge of 65 USD a day. the break fast menu is vast & you can catch yourself lost in time with their varied choices... More

Was this review helpful? Yes 1
HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review
14 November 2012

Thank you so much for your opinion. Our mission is to provide a special service to make our guests feel unique and they are comfortable even away from home, I'm very proud that our staff got the mission with you, I will pass your compliment to our staff. We hope to visit us again, we'll happy to serve you in... More

Montrose, Colorado
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed 23 October 2012

Don't think of this as a HOJO from the 70's in the USA. It is very nice, with a courteous staff and good restaurant. I have stayed here probably 8 different nights on various trips in the last 2 years and all have been nice. Most of the rooms are planty big, but there are a couple of tiny ones.... More

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See 2 more reviews by westerncolorado for Quito
HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review
1 November 2012

Thank you so much for your opinion, we make a big effort to serve our guest like they deserve and I feel very satisfied that with you we get it. I hope you visit us soon. Myriam Delgado General Manager More

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Additional Information about Howard Johnson Hotel - Quito La Carolina

Also Known As:
Howard Johnson Quito
Quito Howard Johnson
Address: Alemania E5 -103 y La Republica Avenue, Quito, Ecuador
Region: Ecuador > Pichincha Province > Quito
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#13 Business Hotels in Quito
Price Range: ££
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Modern building with all the comforts of the modern life, 90 executive rooms & suites - In financial & banking area. ... more   less 
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Howard Johnson Hotel - Quito La Carolina
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