As always when I am not completely sold on a place, I will just set out the pros and cons of staying here: Pros - free airport transfers with some of the rates - great buffet breakfast which you can have instead of the club level breakfast - clean, modern and most staff speak english well - location close to... more

This place is wonderful and the staff are the most helpful we’ve ever come across. The day we arrived we managed to leave our bag with camera (digital SLR) in a taxi- with all our photos of 15 nights in Peru- and the hotel staff couldn’t do enough for us. The head of security took us to the police station... more

Great stay at the Sheraton. Nice location, clean rooms. Airport transportation is very helpful. They could use a little help with the concierge. more

We toured various locations in Ecuador over three weeks and loved returning to Sheraton-Quito; it felt like total luxury! No matter how unsightly we arrived, the friendly doormen and beautiful flower arrangements were welcoming. Simply – the hotel is modern and clean, the rooms are large and well appointed, the staff is OUTSTANDING and we always felt safe. We expected... more

This a very comfortable hotel, the complimentary WiFI and cable Internet access are great. The rooms are very modern and comfortable, especially on the 9th and 10th floor (Club level). The service is great, everyone on staff is very amicable and attentive to your needs. The room service food is slightly above average, and they really need to expand their... more

We spent 9 days at this hotel over a 14-day vacation - stayed in three different rooms, all pretty good. The service is excellent and the restaurants serve attractive and tasty meals. Free wireless in lobby and lower floors and free PCs off the lobby so you don't need to bring a laptop for 24-hr access. The suites have washers... more

We stayed two nights after traveling in Ecuador for two weeks. The hotel is very comfortable and clean with good service. The steam room on the top floor is definitely worth it after the pollution and altitude of Quito. We would definitely recommend this place. more

We just returned from a week at the Four Points Sheraton in Quito, Ecuador. This hotel has execellent customer service. I have never been pampered and treated with this type of service before. They will bent backwards in order to make sure that all of your requests are met. They will open the doors for you treat with the morning,... more

Very nice Hotel in quito, no that expensive and excellent location, acrross the street and nice shoping center. Very nice restaurant and have a shuttle to the airport, a well kept hotel, nice beding and rooms more