Amazing Place ! This Hotel has the total Flavor of Quito like no other ! The details ! the LOCATION ! the friendly staff...and 24 Hrs room service ! don't even think about it, this is the place if you want to experience Quito in complete comfort and luxury. VERY RECOMENDED !!! more

I must say I was shocked about the price of this "upscale" hotel. So shocked I made a reservation that moment so I was close to the airport for a very early flight. My wife and I were given $10 in free casino money to use and 2 free drinks in the restaurant. The restaurant was excellent, service was great... more

I booked this hotel for one night for a layover. When I arrived I was told that one floor was having hot water problems. It didn't seem to wash as they were telling me so I asked to stay in the room without hot water. The story changed to there was no water in the rooms at all. This was... more

I stayed at this hotel and had many issues w/ it. The room service is terrible unless you like really greasy food. They claim to give you wireless internet but to get connected is a huge drama. It took about 2 hours to resolve all the issues w/ my laptop and nobody seemed ot know how to get me connected... more

We stayed only 2 nights at this hotel because we wanted something close to the airport, but I really enjoyed the location, which is in the financial district next to several large shopping malls and a big park, rather than in "Gringoland" where most of the tourist hotels are located. In addition, we had a suite for less than we... more

Following nine days of travel in the Andes Mountains I needed to spend the night in Quito prior to my return to the U.S. My departure flight from Quito required that I arrive at the airport by 4 am. The hotel is a short distance from the airport and offers free shuttle service. It has a business center that allows... more

Highs: Great welcome: Smiles and professional service from Odalys and Fausto at the airport. Check in and check out: fast, efficient and friendly service from the front desk staff. Great service from housekeeping to bellman. Location,location,location! Hotel is across from Quicentro Mall and Mi Comisariato which is the largest mall in Quito so it is very convenient. Also walking distance... more

We were met at the airport with a shuttle to the hotel. (I had ask for one in our reservation which I made on line.) Very nice after a long trip! The rate was $81, suite, 2 beds, a seperate bedroom, kitchen, fridge, dinningroom,cable TV, 2 sofas. Lots of space! The jacuzzie is large and indoors. (In the workout area... more

I stayed at the Best Western Plaza Hotel Casino for 5 nights for a business trip in Feb. 2006. I found the hotel to be modern, the staff incredibly helpful, and the hotel spotless. The suites are very large with all the amenities you need. The restaurant is on the top floor and has a great view of the city,... more