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Santa Lucia House - Forum

Presidente Borrero 10-91 Close to Intersection With Mariscal Lamar, Cuenca 010150 Ecuador
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Traveller (175)
Room & Suite (46)
Dining (4)
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About

#3 of 73 hotels in Cuenca
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Our hotel is located in a recently restored heritage building in the historic center of Cuenca. We offer 12 elegant guest rooms that invite you to enjoy your stay in Cuenca in a traditional environment at the most comfortable level. Each room has a private bath with modern installations. The Forum Hotel charm comes from the conservation of the original elements of the building. Those elements are mainly the two courtyards, adobe walls, wooden balconies and wrought iron elements, and traditional tiling. A classic living room with hand painted ceiling round up the picture, which recalls the old times. The guest rooms are more modern, inviting our guests to feel at home. Committed to preserving the environment, we use LED technology lighting, which significantly reduces our energy consumption.
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Foot massage
Baggage storage
Concierge
24-hour front desk
Express check-in / check-out
Laundry service
Wifi
Bar / lounge
Breakfast available
Full body massage
Hand massage
Head massage
Neck massage
Newspaper
Non-smoking hotel
Shared lounge / TV area
Ironing service
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Room features
Housekeeping
Room service
Safe
Telephone
Cable / satellite TV
Flatscreen TV
Bath / shower
Complimentary toiletries
Bottled water
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Green
Charming
Languages Spoken
English, Spanish
362Reviews10Q+A55Room tips

Reviews
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Traveller rating
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Erin J wrote a review Feb 2024
14 contributions2 helpful votes
We had a wonderful time in Cuenca which was, in part, due to this hotel. The location is perfect (tram stop is on the same block and the hotel is only two blocks from the main square). The hotel was spotless, beds were comfortable, shower was strong and hot, the staff were friendly and helpful, breakfast was served quickly and included several options.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Andrew K wrote a review Dec 2023
Charleston, West Virginia2 contributions
On the day I was leaving to go to the airport a presidential visit shut down all routes to the airport. Christina, who was running the hotel, took special measures to get me to the airport on time and safely! Santa Lucia was a very clean and professional hotel and I will definitely stay there on my next trip! Thank you!
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bárbara Calanche, Propietario at Santa Lucia House - Forum
Responded 24 Jan 2024
Thank you very much for your comment, we always try to provide quality service and solve all possibilities. We definitely hope to welcome you again on your next visit. Greetings!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brian wrote a review Jul 2023
Austin, Texas4 contributions
Friendly staff and beautiful hotel with a great location! The staff was very flexible with me leaving bags before and after my check-in/out time. I also had a nice breakfast with fresh local food and drinks. The location is perfect for day trips and weekend stays.
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Date of stay: July 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bárbara Calanche, Propietario at Santa Lucia House - Forum
Responded 24 Jul 2023
Muchísimas gracias por sus comentarios y calificaciones. Esto nos ayuda a mejorar. Fue un gusto recibirle en nuestro hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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EstTraveller wrote a review Jun 2023
Tallinn, Estonia444 contributions129 helpful votes
+1
Santa Lucia House - Forum is a great hotel in the heart of Cuenca, you could not pick a better spot to stay in the city. Main sights in the centre are just a short walk away and there are plenty of good eateries nearby. Me, my daughter and my wife stayed there for 2 nights and were welcomed by a very attentive and friendly staff. Our twin room had plenty of character and as it was situated in a different corner of a building than the other rooms, we had a full size salon in front of our room that had a piano, armchairs and everything. And as we had a canopy bed in our room, our daughter said that it's like we spend our night in a palace. :) Although the room was facing the street, it had good windows so it was quiet at night. And of course everything was clean and tidy. If you come by car then you have to consider that the parking is several blocks away and it might be even difficult to load/unload your luggage in front of the hotel because it's a very busy but narrow street. But it's a price you have to pay to stay in the centre. The breakfast area was also quite small - it accommodates guests from 3-4 rooms at a time but we always found a place to sit. Breakfast itself was plenty and tasty. So all in all a great experience and Santa Lucia House - Forum comes very recommended from our side.
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Date of stay: February 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bárbara Calanche, Propietario at Santa Lucia House - Forum
Responded 2 Jul 2023
Dear guests. We are very grateful for taking the time to provide your feedback. We love to give you the best of us because we want your visit to our city to be unforgettable.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cristina V wrote a review Jun 2023
1 contribution
My family and I enjoyed our stay. Is a beautiful hotel. It’s small and quiet at night with the Central Park around the corner for food, drinks and entertainment. We stayed at the family suit for 3. The service was outstanding and loved talking to our waiter who provided awesome information about the area. We would love to come back!
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Date of stay: June 2023Trip type: Travelled with family
Room Tip: Note that it’s in the city and there is some noise,
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bárbara Calanche, Propietario at Santa Lucia House - Forum
Responded 2 Jul 2023
Dear guests thank you for taking the time for your feedback. We love to give you the best of us. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JoeW_in_Dallas wrote a review Jun 2023
Dallas, Texas12 contributions6 helpful votes
A great hotel, made even better by the wonderful staff! In an older building with beautiful hardwoods, tile, and a traditional feel, we found our room to be well-appointed with all the latest conveniences, right in the heart of Cuenca. While the floors in the public spaces squeak in places, there can be.some street noise, and the WiFi can be a little slow, we found Santa Lucia House - Forum had everything we needed and more. The best part was the wonderful staff who were always went out of their way to be kind and helpful (especially Dominica and Darwin). The breakfast was more than we needed (and comes with second helpings if you want). We considered more expensive places but, in the end, we had our best stay for a very reasonable price here. We liked it so much that we initially booked for four nights but ended up staying for seven. We look forward to returning!
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bárbara Calanche, Propietario at Santa Lucia House - Forum
Responded 2 Jul 2023
Dear guests. We are very grateful for taking the time to provide your feedback. We love to give you the best of us because we want your visit to our city to be unforgettable. Best whishes for both!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kate A wrote a review May 2023
7 contributions1 helpful vote
The hotel was beautiful, the rooms were clean, and the staff was so kind and easy to work with! I had several changes to my itinerary, and they were accommodating, and they helped me arrange transportation. Highly recommend.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bárbara Calanche, Propietario at Santa Lucia House - Forum
Responded 2 Jul 2023
We are very grateful for taking the time to provide your feedback. We love to give you the best of u
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michael M wrote a review May 2023
Saint Charles, Illinois24 contributions8 helpful votes
This hotel was the former German consulate in Quench. Very nice rooms with great Ambiance. Great Location.. Grest staff especially Domenica. Nice breakfasts. Great value. We highly recommend. Quenca is wonderful.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bárbara Calanche, Propietario at Santa Lucia House - Forum
Responded 2 Jul 2023
Dear guests. We are very grateful for taking the time to provide your feedback. We love to give you the best of us because we want your visit to our city to be unforgettable.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Daniel wrote a review May 2023
Geneva, Switzerland106 contributions119 helpful votes
The hotel was nice and is very well located. The room was spacious and clean, and the staff was friendly. The breakfast was nice as well. However, the rooms are not well insulated and you can hear everything that happens in the hallway. Still, we had a nice stay!
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bárbara Calanche, Propietario at Santa Lucia House - Forum
Responded 2 Jul 2023
Dear guests. We are very grateful for taking the time to provide your feedback. Our hotel is a colonial restored house.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chisholm P wrote a review Apr 2023
Moncton, Canada8 contributions2 helpful votes
I loved this place. Elegant, great room, great included breakfast and wonderful staff, with reception all able to speak English. So I didn’t have to struggle with my baby Spanish. Would definitely stay again.
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bárbara Calanche, Propietario at Santa Lucia House - Forum
Responded 16 Apr 2023
Dear guest, thank you for your feedback! It is always a pleasure to give our best.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£46 - £69 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Forum Hotel
LOCATION
EcuadorAzuay ProvinceCuenca
NUMBER OF ROOMS
12
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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SANTA LUCIA HOUSE - FORUM - Updated 2024 (Cuenca, Ecuador)

Frequently Asked Questions about Santa Lucia House - Forum
Which popular attractions are close to Santa Lucia House - Forum?
Nearby attractions include Plaza Abdon Calderon (0.2 miles), Museo Catedral Vieja (0.2 miles), and Corte Provincial de Justicia de Azuay (0.2 miles).
What are some of the property amenities at Santa Lucia House - Forum?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
What food & drink options are available at Santa Lucia House - Forum?
Guests can enjoy free breakfast and a lounge during their stay.
What are some restaurants close to Santa Lucia House - Forum?
Conveniently located restaurants include Sofy Glocal Cuisine, El Confesionario, and Chocolatería Dos Chorreras.
Which languages are spoken by the staff at Santa Lucia House - Forum?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Santa Lucia House - Forum?
Many travellers enjoy visiting Museo Catedral Vieja (0.2 miles), Plaza de las flores (0.3 miles), and The Ruins of Todos Los Santos (0.5 miles).
Is Santa Lucia House - Forum accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.