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Sonesta Hotel Cusco

3.5 of 5
El Sol 954, Cusco, Peru
Hotel amenities
Sonesta Hotel Cusco
Ranked #59 of 132 hotels in Cusco
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84 reviews from our community

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Traveller rating
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Date Rating
Miami, Florida
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

Modern hotel, with a lovely lobby. Upon arrival, we were greeted by someone dressed in traditional Peruvian attire, who offered us a cup of coca tea. Check in was fast and easy, rooms large and clean, beds very comfy. The hotel is on a main street, directly across from the largest artisan marketplace. It is downhill not uphill from the... More

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Thomasville, North Carolina
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

I would stay here again. The staff is very helpful. They assisted us in getting our luggage transferred, letters mailed, getting to the train station which is right across the street (very nice if you are heading to Machu Picchu), and made sure we had everything we needed. They greeted us with a cool fruit beverage followed by a hot... More

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See 4 more reviews by Mary S for Cusco
SP
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 May 2013

Fica no final da av do sol, bom para se dormir com sossego e caminhar ate os principais pontos turisticos. Hotel moderno, bonito, com camas confortaveis. Nao tem ar condicionado, mas nos forneceram ventilador. Embora a temperatura estivesse cerca de 10 graus a noite, o quarto estava bem quente, o que pode ser otimo no inverno. Cafe da manha bom... More

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Sao Paulo, SP
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 13 April 2013

I stayed at this hotel for 2 nights before and 1 night after going to Machu Picchu. The hotel is very good, staff is very helpful and breakfast was excellent. The only downside (in my opinion) was the location. It is located about 4 blocks from the city center, but uphill and, at Cusco altitude, this means at least 30-40... More

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See 2 more reviews by MarySP for Cusco
QAM-SHCusco, Coordinador de Calidad at Sonesta Hotel Cusco, responded to this review
16 April 2013

Dear Guest: We would like to thank you very much for choosing Sonesta Hotel Cusco for your recent visit to this magical city and share with us trough the Trip Advisor web site. We really appreciate your comments as they motivate us to continue working hard to surpass the expectations of our guest. we know about our weaknesses and our... More

Dallas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 13 April 2013

I usually stay at 5 star hotels (like the Monasterio hotel from my last trip to Cusco) and found this one to be good for the price. I paid around $130/night which came with free buffet breakfast (eggs, bacon, sausage, custom made omelets, yogurt, cereal, bread, etc). Initially, I asked for a quiet room and went with the porter to... More

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See 3 more reviews by travelspud for Cusco
QAM-SHCusco, Quality Control at Sonesta Hotel Cusco, responded to this review
16 April 2013

Dear guest; We would like to thank you very much for choosing Sonesta Hotel Cusco for your recent visit to this magical city Cusco. We really appreciate your comments as they motivate us to continue working hard to surpass the expectations of our guest. Best Regards Ivonne Hinojosa More

Michigan
Top Contributor
52 reviews 52 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 April 2013

We did not do much walking around this area in Cusco as we were only there for a couple of nights but I like the fact that the handicraft market is just across the street from this hotel; makes it easy for tourists to go souvenir-hunting. There is also a couple of restaurants just down the street. The breakfast was... More

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See 3 more reviews by floRDMichigan for Cusco
QAM-SHCusco, Quality Control at Sonesta Hotel Cusco, responded to this review
16 April 2013

Dear guest; We would like to thank you very much for choosing Sonesta Hotel Cusco for your recent visit to this magical city. Thank you for your comments and for giving us the opportunity to know your opinion about our facilities and services, they serve us an invaluable tool to improve in search of the excellence. We really appreciate your... More

Las Vegas, Nevada
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 31 March 2013

Front desk staff are unhelpful and arrogant. We were misinformed by one of the receptionists in regards to availability and rates. The manager instead of explaining and apologizing for the mistake kept giving us inaccurate information, saying that they don't have any rooms available for the following nights but then she suggested us to make a new booking with a... More

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See 2 more reviews by Summerlin1 for Cusco
QAM-SHCusco, Quality Control at Sonesta Hotel Cusco, responded to this review
16 April 2013

Dear Guest, Thank you very much for taking the time to share with us your comments through the Trip Advisor website. I would like to extend my sincere apologies for not being able to exceed your expectations as a hotel. however we had the mencion day our hotel with high occupancy, we cordially showed two room the last one and... More

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Panama City, Panama
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 27 March 2013

This little hotel is located just at the entrance of Cusco's main street (Avenida del Sol). It is a recently renovated building, giving it a nice modern touch in an ancient city. The perfect combination. The rooms are very clean and spacious. Large LCD TV, reading lights, bath tub. Downside: The air conditioning system went off during the night and... More

Was this review helpful? Yes
See 2 more reviews by Jose R for Cusco
QAM-SHCusco, Coordinador de Calidad at Sonesta Hotel Cusco, responded to this review
4 April 2013

Dear Guest, Thank you very much for taking the time to share with us your comments through the Trip Advisor website. Thank you for your comments and for giving us the opportunity to know your opinion about our facilities and services, they serve us an invaluable tool to improve in search of the excellence. Sincerely, More

Miami, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 March 2013 via mobile

This hotel is well kept, modern and with a nice ambient. My 1st room was very spacious but then had to move due to lack of security box. 2nd room was much smaller which wasn't that great but still same quality. Main "plaza" is not that close as it seems but still fairly close to walk. If you go during... More

Was this review helpful? Yes
QAM-SHCusco, Coordinador de Calidad at Sonesta Hotel Cusco, responded to this review
28 March 2013

Dear Guest, Thank you very much for taking the time to share with us your comments through the Trip Advisor website. Thank you for your comments and for giving us the opportunity to know your opinion about our facilities and services, they serve us an invaluable tool to improve in search of the excellence and This is in order to... More

MidSouth
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
Reviews in 23 cities Reviews in 23 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 14 February 2013

Modern hotel with all the amenities. Breakfast is included. We saw a special advertised on their web site and rooms were just $100. Staff is accommodating. Not all of the front desk personnel speaks good English. They will get you someone that does if you have trouble communicating. Location is the bomb. Walk to the plaza was enjoyable. Grocery store,... More

Was this review helpful? Yes
See 3 more reviews by herbalsoaplady for Cusco
QAM-SHCusco, Coordinador de Calidad at Sonesta Hotel Cusco, responded to this review
28 March 2013

Dear Guest, Thank you very much for taking the time to share with us your comments through the Trip Advisor website. Thank you for your comments and for giving us the opportunity to know your opinion about our facilities and services, they serve us an invaluable tool to improve in search of the excellence. Sincerely, More

 
 
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Additional Information about Sonesta Hotel Cusco

Also Known As:
Howard Johnson Cusco
Cusco Howard Johnson
Address: El Sol 954, Cusco, Peru
Region: Peru > Cusco Region > Cusco
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #59 of 132 hotels in Cusco
Price Range: £
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
All 70 guest rooms feature modern amenities and conveniences and offer a view of the city or the mountains. The entire hotel was renovated in anticipation of the reopening and now features a modern contemporary decor, spacious guest rooms and a fine dining restaurant serving classic Peruvian cuisine. The neighborhood includes the handcraft market, Plaza de Armas, wonderful local restaurants and artisan shops, and the monuments located in the ancient Inca capital of Cusco. ... more   less 
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Sonesta Hotel Cusco
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