I was so happy to finally make my journey to Lima and see all its beauties, I must thank your staff for helping me with my many questions during my stay and their helpful answers and all around treatment, thank you again! Sammy more
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I was so happy to finally make my journey to Lima and see all its beauties, I must thank your staff for helping me with my many questions during my stay and their helpful answers and all around treatment, thank you again! Sammy more
Dear Guest, Thank you very much for your preference. It is a great pleasure for us to assist all our clients in any request they may have and to surpass their expectations to make their stay with us an unforgettable experience. Sincerely, Thomas Henseler Hotel Manager
We chose the miraflores park hotel to end our stay in peru. After weeks of less than comfortable accomodations, it was very nice to have a couple of nights of luxury and pampering before our return to the states. the hotel was exquisite, the staff was very friendly, and made us feel at home. the food was.....well..... that was amazing! more
Dear Guest, Thank you very much for your comments. I am glad to hear you were pampered and that you felt like home with us. I will pass your message on to our staff to continue our work towards your satisfaction and keeping quality and service standards on top. Sincerely, Thomas Henseler Hotel Manager
It was a very good experience; since I had such long days at my meetings, it was wonderful to be waited on by the most kind personnel. I indeed, had the most delicious dinner with a very good Merlot. Also, The room was very comfortable and enjoyed the view. more
Dear Guest, I would like to thank you -on behalf of all the staff- for choosing the Miraflores Park Hotel for your recent visit to Lima and for choosing Orient-Express. We work hard to offer you the highest quality standards. I am glad you could experience the most of our personalized service. Miraflores Park Hotel has been voted "2nd Best...
Booked a last minute trip to Lima, Cusco & Machu Picchu. Went through Peru Experiences - which is the travel company connected to the Orient Express hotels/services. So, they owned all hotels we wanted to stay at, as well as the Hiram Bingham train. You can connect to their website via any of the Orient Express hotel sites. Miraflores was... more
Dear Guest, Thank you for taking the time to share your feedback with us. We are very happy to ascertain that you had a wonderful experience at Miraflores Park Hotel. On the other hand, we apologize for the inconveniences during the temporary relocation of our spa. As you previously mentioned, this was because we performed some maintenance works on it....
This is our second trip to Lima and to the Miraflores Park Hotel. We would have to say besides the luxurious accommodations, the staff at the hotel is outstanding. Patricia Pinillos, Guest Relations Manager and Aldo del Campo, Executive Butler went above and beyond the call of duty to make our stay very special. We felt like royalty when a... more
Dear Guest, We would like to thank you very much for choosing the Miraflores Park Hotel for your recent visit to Lima and for choosing Orient-Express. We work hard to offer you the highest quality standards. We really appreciate your comments and they motivate us to continue working hard to surpass the expectations of our clients. Gratefully, Angela Ayala Guest...
We arrived late at night and the customer service was amazing from the moment we entered the hotel. The suite was beyond our expectations and the bathroom huge. The city view was good and we could still see some of the ocean. Amazing breakfast and for some reason we were also given a free dinner in the hotel restaurant with... more
Since you walk in to this hotel you are transport in to an elegant yet relaxing atmosphere. Everybody was so friendly and kind .Front desk people was very efficient and we got to meet the hotel manager Thomas Henseler which he so very welcoming and charming.This is our third experience in Orient Express Hotels in Peru and Miraflores Park lives... more
Unfortunately, our stay at the Miraflores Park Hotel started off on a very bad note. We scheduled a pickup from the airport upon our arrival and even though the hotel had us arriving that day, whoever is responsible for airport pickups had our pickup scheduled for the next day. So we walked around the airport for awhile trying to find... more
Dear guest, Thank you for taking the time to let us have your feedback on the incident occured during your recent stay with us. We appreciate you letting us know what was not good at our standards and giving us the chance to improve our services for a truly unique experience. Please be assured that we have taken the necessary...
When you book a honeymoon at a place like The Miraflores Park Hotel you are sure the experience will be a gratifying one. I did so after reading the great reviews and stayed there expecting to be pampered. The experience - overall - was neutral, lacking in character, and topped by an incident of theft. This is what happened: since... more
Dear guest, Thank you for your response and explanations. We will of course revise all the details mentioned with the responsible sections and their respective staff and managers in order to avoid future incidents of this nature. In any case please allow me to invite you at least for a drink next time you find yourself in the neighborhood in...
Located in one of the prettiest neighborhoods in Lima. The rooms are spacious, the bathroom has a shaving mirror,a good quality hair dryer and separate tub and shower. A great shopping area with ethic goods and restaurants serving traditional food is a short walk away. It is a bit far from the airport so if you are landing at 10pm... more


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