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Mercure Nadi


TripAdvisor Popularity Index
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#17 of 31 hotels in Nadi
TripAdvisor Traveller Rating
  • A summary score based on quality, quantity and age of traveler ratings.
3.0 of 5 stars 64 Reviews
Recommend62% |
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“Only Use It As A One Night Stopover If You Can” 28 Jun 2009 - acerockolla
“Surprisingly bad...” 4 Jun 2009 - tin03
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What's Near Mercure Nadi

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Nomads Skylodge Resort £23 1.1 mi 1.8 km 3 of 5 stars
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*Average price
Top-Rated Nearby Restaurants
restaurant Distance Rating
Tu's Place 3.6 mi 5.8 km 4 of 5 stars
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Nearest Top-Rated Things to Do
Thing to Do Distance Rating
Fiji Museum 36.6 mi 59.0 km 4 of 5 stars
Coral Coast Railway 36.6 mi 59.0 km 3.5 of 5 stars
Rivers Fiji 36.6 mi 59.0 km 4.5 of 5 stars
All Things to Do in Nadi

Traveller Advice on Mercure Nadi

Traveller Forum
  • Ask a question or view 45 posts on Nadi from this week.
Professional Advice (1)
Title Source
“Fiji International Dominion Hotel” Frommer's
Mercure Nadi
Hotel class 3 of 5
Queens Road | Martintar, Nadi, Viti Levu, Fiji
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Traveller Reviews

62% Recommend
3.0 of 5 stars 64 reviews
Excellent
10
Very good
22
Average
12
Poor
11
Terrible
6
By trip type
All (64)
Business (7)
Couples (22)
Family (9)
Friends getaway (5)
Solo travel (10)
[ Date ] [ Rating ]
“Only Use It As A One Night Stopover If You Can”
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1 of 5 stars
acerockolla
UK. Devon
28 Jun 2009 | Trip type: Family
1/1 found this review helpful

Picked up at the airport by the complimentary hotel transport. The check in was easy and it was off to our rooms. The room had a big comfortable bed and a below average bathroom, it could be nice but for the dirty old bath that seems unable to roll the water away from it’s top surfaces creating nasty colored puddles.... more

Management response from
MercureHotelNadi, General Manager

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Nadi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have identified areas in the operation that need attention and have used your comments to help improve the entire hotel product to...

“Surprisingly bad...”
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2 of 5 stars
tin03
Austria
4 Jun 2009 | Trip type: Couples

Before starting our Yasawa islands hopping tour we spent one night in Mercure hotel when arriving in Fiji after a 36 hours trip. As it is an international hotel chain I assumed some "standard". We were surprised to see cockroachs in our room and running through the restaurant. Also the quality of the buffet was low including tough steak in... more

Management response from
MercureHotelNadi, General Manager

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Nadi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have taken your comments and constructively used them to improve the hotel, including fumigating the room and improved our food and beverage...

“Good Value for a Nice Hotel”
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4 of 5 stars
jchepak
San Diego, CA
14 May 2009 | Trip type: Couples

We stayed at Mercure only for one night, we were in transit and were put into this hotel by South Sea Cruises. The rooms were nice and spacious, clean! The TV only had 3 working channels. The staff was VERY nice. Now the food.... horrible to say the least. We paid $35 FJD/per person for Fiji BBQ buffet.... I couldn't... more

Management response from
MercureHotelNadi, General Manager

Bula, Thank you for your feedback regarding your stay at the Mercure Nadi. We have taken your comments and worked constructively to review all concerns areas that you mentioned. We strive to deliver a quality hotel to our valued guests and take these comments very seriously. We look forward to welcoming you back to Mercure Nadi in the future so...

“good for short stay”
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2 of 5 stars
rajarshisen
Washington DC
29 Apr 2009 | Trip type: Business, Family

Was in it for one night only. In transit. Got the hotel pick-up van from the airport (a/c of which was broken). Apparently, driver had some confusion with hotel names: Sofitel, Mercure etc...all belongs to same group and reservation was interchangable...?? Anyway, at the hotel, no dinner available as restaurant closes by 10 I think (common in this part of... more

Management response from
MercureHotelNadi, General Manager

Dear Guest Thank you for taking the time to tell us about your experience at the Mercure Nadi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest...

“Not as bad as the previous reviews”
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3 of 5 stars
Sunnilue
Detroit
20 Apr 2009 | Trip type: Solo travel

I was very worried based on previous reviews as I was only staying 1 night. Prior reviews seemed to indicate those staying only 1 night were given the worst rooms. However, my room was clean and perfectly fine. The bathroom has some serious wear (cracked /chipped tiles, etc) but other wise the room was exceptionally clean. more

Management response from
MercureHotelNadi, General Manager

Bula, Thank you for taking the time to tell us about your experience at the Mercure Nadi. I am sorry that the bathroom in your room had minor defects however I am happy to say that we are working through these rooms to improve all tiling in all bathrooms in all rooms; I apologise that the room you were allocated...

“Not really sure”
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2 of 5 stars
hrcalso
Grand Rapids, Michigan
9 Apr 2009 | Trip type: Solo travel

The airpot called and arranged for the free pickup. Got to the hotel and everybody was friendly. I had trouble with the key and had to go back up front. Got into the room and it was clean and roomy. They had nice bouquets of flowers all over. Fiji was very humid and you have no control over the room... more

Management response from
MercureHotelNadi, General Manager

Bula, Thank you for your feedback regarding your stay at the Mercure Nadi. We have taken your comments and worked constructively to review all concerns areas that you mentioned including the key cards and the breakfast selection. We strive to deliver a quality hotel to our valued guests and take these comments very seriously. We look forward to welcoming you...

“Nice hotel, not a great location”
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3 of 5 stars
drmmb
irvine, california
8 Apr 2009 | Trip type: Couples

We were put into the Mercure Nadi by Air Pacific after our flight was cancelled. The hotel itself is nice enough. Rooms are nice, but motel style - our key and replacement keys never worked. There is a buffet-style restaurant in the lobby that is ok. Since we were there in the evening, we didn't venture out to find anything... more

Management response from
MercureHotelNadi, General manager

Bula, Thank you for your feedback regarding your stay at the Mercure Nadi. We have taken your comments and worked constructively to review all concerns areas that you mentioned including the key cards. We strive to deliver a quality hotel to our valued guests and take these comments very seriously. We look forward to welcoming you back to Mercure Nadi...

“I had good value,nice people, service and decent Meals”
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4 of 5 stars
Buzzard068
Australia
28 Mar 2009 | Trip type: Couples

I have stayed at Mercure Nadi 3 times now. The first was in 2008 and I found it okay. This trip we stayed twice. I went back because I knew that is was there, and I suppose I am a bit lazy, so it was easy for me. I did not use the airport pick up as I never knew... more

Management response from
MercureHotelNadi, General Manager

Bula, Thank you for your positive feedback. We very much appreciate your comments regarding your stay at the Mercure Nadi. Thank you for the time taken to review your stay in Trip Advisor. We look forward to welcoming you back to Mercure Nadi in the future. Vinaka & Regards Rhys Challenger General Manager

“Never again”
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1 of 5 stars
CarolineBrisbane
Brisbane
25 Mar 2009 | Trip type: Solo travel
1/1 found this review helpful

I had decided to stop over in Fiji on my trip home to Australia from the US. I arrived at Fiji airport at about 6am, and while everyone was picked up from the airport by a shuttle bus of their nominated hotel, I was left standing at the airport for about 1 hour. I had to ask several people about... more

Management response from
MercureHotelNadi, General Manager

Bula, Thank you for your feedback regarding your stay at the Mercure Nadi. We have taken your comments and worked constructively to review all concerns areas that you mentioned. Please note that the power issues in Fiji are a problem the hotel is in the process of sourcing an alternative to ensuring the entire hotel has powerif the main power...

“Friendly Staff - Great Value for Money!”
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5 of 5 stars
happytravels1975
Queensland, Australia
17 Mar 2009 | Trip type: Family
0/1 found this review helpful

We arrived to the hotel to be greeted by smiling friendly staff. Our bags were taken up to our room (which was nicely decorated) and included welcome pack (see picture). The hotel is located in the centre on Nadi with transport at your doorstep to the Islands, town and all day trip excursions. The breakfast was delicious! Try their specialty... more

Management response from
MercureHotelNadi, General Manager

Bula, Thank you for your comments regarding your recent stay here at the Mercure Nadi. it is through comments like this that the hotel can use to continue to improve the hotel product and level of service we offer our valued guests. Thank you again and look forward to welcoming you back to the hotel in the near future. Vinaka...

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Mercure Nadi Address

Queens Road | Martintar, Nadi, Viti Levu, Fiji