Hilton Malabo (Equatorial Guinea) - Hotel Reviews

Address: Carretera del Aeropuerto Km 7 Bioko, Malabo, Bioko Island, Equatorial Guinea

Phone Number:

Region: Equatorial Guinea > Bioko Island > Malabo

Amenities:

Bar/Lounge Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #5 of 13 hotels in Malabo

Price Range: £££

Official Description (provided by the hotel):: Set in lush landscaped gardens, conveniently located between the capital city of Malabo and the International Airport Santa Isabel, the Hilton Malabo hotel is within close proximity to Malabo DOS, the city's newly created business district, where many company headquarters are based. All of the spacious Hilton Guest Rooms and Suites at this contemporary hotel in Malabo feature high-speed internet access, elegant bathrooms with shower and bathtub. Here on business? Take advantage of complimentary high-speed internet access in the lobby, make use of our business center, plan an event in one of our 5 flexible meeting spaces, or choose our divisible ballroom for up to 400 guests. Food lovers will be spoiled for choice at this Malabo hotel. Enjoy fine, italian-influenced dishes in Gusto, which features an extensive wine cellar of 2500 bottles, linger over a delicious brunch buffet in Teatro Restaurant and sip cocktails by the sparkling poolside in the Aqua Bar and Grill. Work out in the complimentary Fitness Center by Precor®, enjoy a dip in the outdoor swimming pool, indulge in a luxury massage or spend an afternoon soaking up the sunshine on one of the nearby beautiful sandy beaches. ... more less

Reservation Options:: TripAdvisor is proud to partner with Hilton Hotels and Expedia so you can book your Hilton Malabo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Lucas M

Rotterdam, The Netherlands

Senior Reviewer

6 reviews

3 hotel reviews

Reviews in 2 cities

“frustrating”

Reviewed 5 June 2013

Stayed here 3 times 14 nights and every time it get worse Reception: very slow and they always make mistakes, check your bills and during long stays pay a couple of times. Reservations, even when confirmed by email, are not always honored. Management: They promise you the world but nothing happens. Restaurants: breakfast extremely expensive, if you're lucky you will... More

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See 4 more reviews by Lucas M for Malabo

Dear Mr Lucas, First of all, I would like to thank you for sharing your experience while staying at the Hilton Malabo. I have taken good note of all points mentioned, and apologise for not reaching your expectation in many respects. We are dedicating many hours in training, which have been very beneficial for some and still to be absorbed... More

Ronnie M

Manchester, United Kingdom

10 reviews

7 hotel reviews

Reviews in 8 cities

3 helpful votes

“Mixed up Hilton”

Reviewed 22 March 2013

Check in was African style friendly but messy. Rooms very comfortable and cleaning service excellent. wonderful pool and area very clean and well looked after and pool bar and food good Teatro restaurant was OK but not exciting. Piano bar bad service and found difficult to get what you wanted. when complaint made to GM he pointed us to the... More

Dear Ronnie, First of all, thank you for staying with us, while visiting Malabo. I would like to thank you for sharing with us your experience during your last stay, so we can continue to improve to fully meet our customer's satisfaction. We have shared your comments between the concerned Head of Department, and necessary training will be given, in... More

daniel g

Geneva, Switzerland

Senior Contributor

35 reviews

9 hotel reviews

Reviews in 14 cities

20 helpful votes

“Welcomed back”

Reviewed 15 March 2013

As any experienced business traveler knows its already a pain in the you know what to travel and go through endless lines in airports, security checks, passengers, bad food, bad airlines: this time the worst on Iberia and I thought I had already experienced the worst on Air Maroc. This time in Business class was so bad that for entertainment... More

See 7 more reviews by daniel g for Malabo

daniel g has 2 more reviews of Hilton Malabo

“Still very Good”

Reviewed 30 October 2012
“Real professionalism in remote corners of the world”

Reviewed 1 March 2012

Dear Daniel, First of all I would like to thank you for choosing again Hilton Malabo for your recent return in Equatorial Guinea. The team joins me to thank you very much for your extremely valuable feedback and appreciation of our service. We are striving to offer an International standard and level of service to our guests, through intense training... More

Zachary_F_N

Houston, Texas

Contributor

16 reviews

10 hotel reviews

Reviews in 11 cities

21 helpful votes

“Good enough for Malabo”

Reviewed 28 February 2013

Maybe I have been to Africa enough times to know: you have to adjust your expectations to the realities in country. Although I would love to experience a different hotel on my next visit - maybe the Sofitel that boasts a golf course and a beach - the Hilton was good enough to leave me with a favorable impression of... More

Dear Guest, First of all I would like to thank you for choosing Hilton Malabo for your recent stay in Equatorial Guinea. The team joins me to thank you very much for your extremely valuable feedback and appreciation of our service. We are striving to offer an International standard and level of service to our guests, through intense training and... More

OJMIII

Malabo, Equatorial Guinea

1 review

“European Style in West Africa”

Reviewed 12 February 2013

If you have made travel plans to come to Malabo, Equatorial Guinea you need to do yourself a favor and make reservations to stay at the Malabo Hilton. Whether your looking for a terrific location, comfortable rooms, good food, friendly service....or just a bar by the pool....you will find it at the Malabo Hilton. I have been staying at the... More

Dear Mr Oliver Moss, My entire team joins me, to express our gratitude for your kind review and appreciation of service given in the hotel. It is our pleasure and honour to be serving you for such a long period of time, and we appreciate your recognition in our dedication to customer's satisfaction and service. Indeed the hotel received a... More

ColmV

Johannesburg, South Africa

Top Contributor

57 reviews

28 hotel reviews

Reviews in 31 cities

18 helpful votes

“Business trip to Malabo.”

Reviewed 11 February 2013

I went on a business trip to Malabo, and stayed in this hotel the service was terrible. The management did not care. The breakfast was bland and the same every morning, if you eat in the evening the dinner is equally bland and not worth remembering. The bill was an issue. It took two days to sort out a broken... More

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Dear Guest, First of all, I would like to thank you for staying with us and sharing your comments regarding your recent stay. I apologize for the inconvenient experience, and I can assure you that these were not Hilton Standards. The necessary steps have been taken, so we can improve even further. We dedicate a lot of time to training,... More

Travellers are raving about these Malabo hotels

Hotel Bantu

“Still very Good”

Reviewed 30 October 2012

Since I wrote my first review of the Hilton in Malabo Equatorial Guinea there were changes in the Hotel personnel especially at the management level including the General manager. The old management did an exquisite job and the new management even better. It is difficult to achieve such a task in this environment and local but they are doing it.... More

“Real professionalism in remote corners of the world”

Reviewed 1 March 2012
“Welcomed back”

Reviewed 15 March 2013

Dear Mr Daniel, It has been a pleasure looking after you during your recent stay in Malabo. We appreciate your loyalty to our hotel and your valuable feedback. Your praises have been communicated to the team, who is devoted to service and make your experience in Hilton Malabo a memorable one. The management team dedicate time to training, and we... More

firemanstep

Inwood, West Virginia

63 reviews

31 hotel reviews

Reviews in 38 cities

37 helpful votes

“STAY AWAY FROM HERE!!!!!!!!!!!!!!!!”

Reviewed 27 October 2012

I really hope this is not what the Hilton brand is coming to ??? This place from jump street is messed up. Yes the facility is great, but it STOPS THERE. The staff cannot keep up from one lie to the next, for an example, ask if they have a smoking room, " no sir, no smoking rooms in this... More

Dear Mr Firemanstep, I thank you for sharing your experience at the Hilton Malabo, which I must say, is not what our guest normally experience at the hotel. I can assure you that your feedback has been shared with my managers, in order to address your observations and make sure all measures are taken to respond more appropriately to our... More

manojgurbani

jaipur

20 reviews

Reviews in 9 cities

10 helpful votes

“The best in Malabo”

Reviewed 21 September 2012

This hotel is the best in malabo in terms of facilities, ambience and service. The poolside restaurant has good food, staff and service.If budget is not a constraint, definitely the place to stay in when in EG.

See 3 more reviews by manojgurbani for Malabo

Dear Mr Manoj Gurbani, It has been a pleasure looking after you during your recent stay in Malabo. We appreciate your valuable feedback and your praises have been communicated to the team, who is devoted to service and make your experience in Hilton Malabo a memorable one. The management team dedicate time to training, and we are all very pleased... More

Kenji S

New York City, New York

2 helpful votes

“Do not stay here”

Reviewed 31 August 2012

You are reading this review because you want to ensure you have a excellent place to stay while in Malabo. The one good thing I can say about this hotel is that the breakfast is AMAZING! The major problem with this hotel is that the people who work there do not understand hospitality. If you ask questions, the workers will... More

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Hilton Malabo Hotel Reviews

Hilton Malabo

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