We have very bad experience with this 'hostel'. We arrived 30 minutes later than we wrote in an email, because at first it is very hard to find this hostel. There is no sign on the hostel! First they told us, that they are full. After the discussion, that we booked the room and thats quite bad that now we... more

My friend and i called this hostel and asked for a private room for 2 nights and we booked it. They didn't ask for advance money. When we actually showed up there, the guy, who is working at the reception, told us to go and look for other rooms. He didn't want to give us the instructions, how to come... more

While in Belgrade my friend and I decided to head to Sarajevo on short notice. The first and last place we tried booking was Sartour Hostel. The location was stunning with sweeping views of Sarajevo. The staff was nothing but helpful offering us not only great advice, but also a personal and historical perspective of the region, country and city.... more

the owners are very unfriendly and aggressive. they are racists, didn't let a black girl sleep there and made a chinese girl cry by insulting her verbally. they are very strict about their sleeping hours but shouting loud in the night themselves. Don't stay there! more

A really good place to stay, run by a helpful, friendly family. Situated in the Old Town (the Turkish part) our room had a lovely view overlooking the city. They even helped to arrange accomodation for us in Mostar. Definately would recommend it. more

Das Sartour- Hostel oberhalb von der Altstadt hat mir sehr gut gefallen.Die Zimmer sind gut ausgestattet und gepflegt. Man kann... more

Nous avons été réveillé au milieu de la nuit pour payer la nuit (nous avion payé la première nuit à... more