Nice 5 star property with clean rooms, friendly staff. Hotel is located in city center with excellent view on the old town! I was surprised that internet was free for use in lobby and in my room! more

I have stayed at the Westin several times, mainly because of its central location. The rooms are good with decent bathroom /shower. OK the air con may not be the best in extreme winter and the height of the summer but no big deal. Free wired internet in the rooms is excellent with free wi-fi in the lobby. My real... more

Friendly staff, great rates, well located, part of the Starwood Group, very nice rooms, great views and excellent high speed internet FREE. more

If you're looking for a hotel with clean bathrooms -> go somewhere else!!! The first room I got has been a standard room (even I'm Platinum SPG Card holder). When I went to the bathroom I saw long black hair on the toilet. Of course I complained, they excused and I got another room (Junior Suite). When I went to... more

The staff was very friendly and helpful. The heating in the room was not able to meet the challenge of the frozen January temperatures. The quality of breakfast was below the standard of the hotel. more

This hotel has most comfortable beds. Stayed here many times, and would be back. I was surprised it is rated lately as a 5 star hotel. I would say this is a good 4 star hotel, with 4 star prices, very comfortable, good location and good breakfast. Stuff is maybe not trained to their full capacity but I always found... more

I recently returned from a week long trip in Croatia and was pleasantly surprised by all of the hotels that I stayed in, including The Westin Zagreb. First of all this hotel was built during the communist era (it was once the Inter-Continental). But you would never know. The lobby was gleaming, the restaurant served great food (breakfast was excellent,... more

Room was clean and comfortable (5th floor) but very noisy (a lot of traffic noise). Average breakfast and no fitness room available. more

Stayed here as part of a group tour on the 10th floor-I believe some floors have been renovated recently, but not the 10th! Old bathroom plumbing-very unattractive. The chair in our room had a large blood stain on it. The pool area still closed. Staff varied from cheery & helpful to abrupt & grim. No tea/coffee making facilities in the... more