I didn't have much expectation because it was a four points but it was a nice place. I stayed for two nights, the room has great amenities - things I haven't seen in an America hotel in years like a shaving kit, tooth brush and paste etc-, they gave me a late check out until 3pm also - that's amazing... More

We arrived in Panama City for a business convention. We were to stay for 5 days. We cancelled our reservation here after one night. We were looking for some nice entertainment for our "off time". The Pool at the Sheraton was just no good. The wait staff would come out- but our small group was the only one out there.... More

I had stayed in Four Points by Sheraton in States and Canada .But this is by far the best property.The free breakfast was outstanding. It had incredible array of items,In the US if one gets atleast half of these items in the breakfast in any hotel one should consider themselves very lucky.The only complain is the Steam room was out... More

I came to this hotel to attend a conference. Problems started upon arrival: room not ready, my last name wrongly spelled, so it would be hard to locate me, staff not attentive, with an attitude like the guests interrupt whatever they happen to be doing at the time. But the real problem was on the night of May 10: lights... More

I stayed in this hotel May 8-12/13. First they could not find my reservation (or those of 2 friends later that day) for over an hour. Then they mis-spelled all our names despite having our passports and did not correct this when it was pointed out. This meant all callers were told we were not guests at that hotel. We... More

After reading the reviews regarding this property I almost changed my mind about staying there as I was worried about the service and the mold smell noted by many reviewers. Overall I would rank it a bit above "Average" and just below "Very Good." I did not notice a mold smell, or any others smells at the hotel and while... More

The hotel is attractive enough and fairly well maintained, but the staff - from the manager on down - doesn't have the slightest interest in assisting customers. I was lied to (no, you get no platinum Starwood benefits here), and treated to the attention of a desk clerk who so kindly took time away from her personal phone call on... More

I booked this hotel for one night (March 3) and a few days later called Panama city reservations directly to add several days.(March11-13) I was told by the reservations desk in Panama City that the price would be the same as the one for the first stay. However, when I arrived the front desk on May 5 and inquired about... More

Everything about the hotel was fine, but not much more than fine. The rooms were pretty simple, and the location is decent, but the hotel in general is not much to get excited about. The staff was friendly, and the valet parking service was helpful. All in all, it was a reasonable place to stay for a one day layover... More