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El Panama Hotel


El Panama Hotel
Hotel class 4 of 5
Via Espana 111, Panama City 1753, Panama
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Traveller Reviews

61% Recommend
3.0 of 5 stars 70 reviews
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By trip type
All (70)
[ Date ] [ Rating ]
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5 of 5 stars
new jersey
9 May 2009
2/2 found this review helpful

I stayed in the El Panama Hotel in Panama City, which was great. A great location, in the middle of the city, very nice, not luxurious but decent. There is a beautiful pool and nice lobby. There is a casino but it's not as fancy as the others. I would definately recommend this hotel. Panama City is great, like a... more

Management response from
Aarosemena, Guest Relations Manager

I am so glad you had a good time at our hotel, and panama its a very young country with a lot to develop, but if you know were to go or what to see you will definitely have a natural experience. As I could read you girls did know how to travel. We will be very pleased to have...

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3 of 5 stars
elmexingles
27 Apr 2009 | Trip type: Business, Solo travel
0/1 found this review helpful

Nothing really to write home about. Pool area was OK, restaurant was average, walkways to the rooms were very outdated. Rooms themselves were OK. Good air conditioning unit must admit. Wi-FI in the room was awful. 2 bars signal all the time and always disconnecting. Personally wouldn't stay here again. more

Aweful
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1 of 5 stars
Florida
14 Apr 2009 | Trip type: Couples

Should have listened to the reviews from the trip advisor. They charged us twice now we are trying to get our money back. It was very noisy. the staff did not even help us with our bags when we got there. We were not able to sleep due to the noise and we were away from the casino. The bathroom... more

Management response from
Aarosemena, Guest Relations Manager

Hi, Good morning, I am really sorry to read that you had inconveniences at our hotel, We were having some changes in the facilities the last couple of months and it is finally over, there were so many things that were not appropriate to a 5 star hotel and now there is a lot of changes and improvement in general....

Good stay
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4 of 5 stars
South Australia
29 Mar 2009 | Trip type: Couples

My husband and I stayed at the El Panama for 8 days last September. We had a lovely room with a Queen size bed and windows which overlooked the Via Espana and had a beautiful view towards the ocean. The bed was extremely comfortable and the room very clean. We had some trouble with the air conditioner being too cold.... more

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4 of 5 stars
San Jose, Costa Rica
20 Mar 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

I stayed at the El Panama Hotel 3 days for business. The hotel is very nice. There is ample security and the staff is very helpful. However, if you choose to stay here and you read this review along with the others, pay heed to the fact that you will encounter some noise while here. The noise you hear generates... more

Management response from
GCNAVA, Revenue Manager

Is great to hear that you will stay with us again. We are working really hard to make sure our renovations or some other noises stop affecting our guest.

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1 of 5 stars
Toronto
18 Feb 2009 | Trip type: Couples
1/1 found this review helpful

When I booked the room I was quoted $120 for the night, but at check-out I was presented with a bill for $220; the manager simply shrugged and said "we don't offer a room at that rate" and walked off. The room itself was large, bright and badly worn. It would have been barely worth the quoted price if it... more

Management response from
Aarosemena, Guest Relations Manager

Hi, I am sorry to read you had a upsell and the room wasnt the price worth for. we were doing improvements in our facilities and now we are more qualified to have better impressions for better prices... I hope you come back again, maybe we could change your view. I apologize for the inconvinients we've caused and wish you...

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3 of 5 stars
Washington, DC.
17 Feb 2009 | Trip type: Couples

This is Panama now. A city that does not need tourism, just a little business traveler. At this time I would avoid the city and move on to the beach. Panama is gluten with business travelers and the prices reflex its growing economy. I live in the core of Washington, DC. and sorry to say the prices exceed the Hotel... more

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4 of 5 stars
Ridgefield, CT
17 Feb 2009 | Trip type: Family
1/1 found this review helpful

I spent Presidents’ Day Weekend (4 nights) at the El Panama with my wife and two kids. This was my second stay. The good things: Great service, very polite staff. My room service bill was accidently included another guest’s charges of $17, but they politely removed it (although it took a little while for them to figure out how to... more

Management response from
Aarosemena, Guest Relations Manager

Hi, I appreciate your comments about the renovations we are doing in house. Luckily its over and it looks wonderful! I hope you can come again and see it, I promise we will have better window facilities in our rooms by the end of next month and for us would be a pleasure if you and your family grant us...

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2 of 5 stars
atlanta
10 Feb 2009
1/1 found this review helpful

We stayed in Panama Hotel back in Dec. 2008 for 2 weeks. was great in every way. until we discovered last week that someone charged $1,550 in tickets to Colombia from that hotel with our credit card! When we booked our rooms they asked for major credit card. someone waited until last week to re-use our card and commit fraud.l... more

Management response from
Aarosemena, Guest Relations Manager

Hi good day, I want to express our most felt excuses for the incident back then, the problem was fixed, apparently at that time we had a personnel in the reception that wasn't qualified to be trusted at all, Police is taking care of him now. We will never repeat this mistake again, we have learnt from our accidents and...

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4 of 5 stars
Toronto, Canada
5 Feb 2009 | Trip type: Couples

I stayed at this hotel in late January 2009. I loved my room which was just outside the pool (apparently these rooms are called Cabanas). The area around the pool is well maintained and lovely to sit and relax. The breakfast buffet was included in the rate and is excellent. This hotel is in a great location next to the... more

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El Panama Hotel Also Known As

Address: Via Espana 111, Panama City 1753, Panama
Panama City hotels El Panama Hotel
3.0/5.0
70