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All 94 Panama City hotels

Crowne Plaza Panama

3.5 of 5
Ave Manuel Espinoza Batista, Panama City, Panama
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Crowne Plaza Panama
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62%
Ranked #45 of 94 hotels in Panama City
Most recent review
4 of 5 stars Reviewed 26 May 2013
CSVerdad Batavia, Illinois
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87 reviews from our community

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Batavia, Illinois
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 26 May 2013

The Crowne Plaza was a very nice relaxing and productive stay for me. The room was functional, spacious, clean, in good repair, and very quiet. I actually slept with the AC running at night. But I will tell you that my room was on the north side of the hotel so the sun didn't shine in the window. I could... More

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Juan P, Manager at Crowne Plaza Panama, responded to this review
1 June 2013

Greetings Dear Guest, it is our pleasure to be able to serve you, and know that we could meet your expectations as our customer, we are pleased even more. I ¨ll share your comments with all our staff for them to experience the same satisfaction that I feel at this time. We appreciate your positive comments about our hotel and... More

Baltimore, Maryland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 17 April 2013

Business takes me to Panama City once a year. I've been staying at the Crowne Plaza for two weeks at a time since 2008. I very much enjoy my time at this property and would recommend it to others. Specifically... 1. Location. Nicely situated in "El Cangrejo" district; within walking distance of many fine restaurants, Ave. Balboa, Calle Uruguay, shopping... More

Was this review helpful? Yes 2
Juan P, Manager at Crowne Plaza Panama, responded to this review
18 April 2013

Good Evening Dear Guest We aprecciatte your positive comments about our facilities and services, and will be share it with all pur collegues in the property. These are the comments that motivate us every day Thanks again and we hope to see you soon Best Regards Juan Peralta R Food & Beverage Manager More

Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 April 2013

By far, two thumbs up. This hotel offers something that most hotels often fall short in, and that is customer service. My first thought when I arrived was, "Wow". Before I could fully step out of the taxi, Bellboy supervisor Aristoles Vallester took my bags and with a beaming smile from ear to ear, welcomed me to the Crowne Plaza... More

Was this review helpful? Yes 1
See 2 more reviews by Anji R for Panama City
Juan P, Manager at Crowne Plaza Panama, responded to this review
18 April 2013

Dear Anji, thanks for your possitive comments about our facilities and services. We will share this one with all our collegues. Thanks again and we hope to see you very soon Juan Peralta R Food & Beverage Manager More

Arnhem, The Netherlands
Senior Contributor
43 reviews 43 reviews
33 hotel reviews
Reviews in 28 cities Reviews in 28 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 14 March 2013

Nice location. But the rooms and especially the bath room is not nice. Small , worn out and dark. Also the room keeping is bad. One day newspaper next day not. Same For the Ammenities. Would not stay again. Positive was the very friendly reception at the check in and platinum recognition.

Was this review helpful? Yes 1
Marielos O, Manager at Crowne Plaza Panama, responded to this review
18 March 2013

Dear catman52 Thank you for taking the time to let us know about your experience at our hotel. We regret to know that we did not meet your expectations. Actually, we are in the process of updating our rooms which will include a better lighting. As for the inconvenient with the newspaper and amenities we have taken corrective measures to... More

Valparaiso, Indiana
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 10 March 2013

Avenue Manuel Espinosa Batista - Marino En Transisto Popular as a comfortable and safe respite for seamen transferring to/from their vessels. The service is excellent. You will be greeted, and checked-in swiftly. Remember to mention your Priority Club number. It was helpful for me, (up for 42 hours straight) and an extended checkout time gave me time for a much... More

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Marielos O, Manager at Crowne Plaza Panama, responded to this review
12 March 2013

Dear Jeff S Thank you for taking of your valuable time to write about your recent stay at our hotel. All our efforts are directed to offer an excellent service, therefore your positive comments about your experience with us, make us feel proud to know we are accomplishing our goal. Thank you again for your feedback and we do look... More

Wisconsin, USA
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
Reviews in 28 cities Reviews in 28 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 18 January 2013

Overall, I was very pleased with this hotel in all aspects. Front desk staff were courteous and helpful. As a Platinum Priority Club member I believe my room was upgraded to a suite with small kitchen, and I also received a complementary bottle of water and small plate of fruit (see photos), which was great! The hotel is pretty centrally... More

Was this review helpful? Yes 1
Juan P, Manager at Crowne Plaza Panama, responded to this review
30 January 2013

Dear Guest, thank you for your review. Our Staff work hard every day in order to satisfy the needs of our guests and give them an excellent customer service. We aprecciate your positive comments and hope to see you again very soon. Best Regards Juan Peralta R Food & Beverage Manager More

South Carolina
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 5 November 2012

I will start by applauding the staff of this property. Every single member of staff I came into contact with was top notch. They are friendly and helpful, and anxious to assist. If I was only rating the staff, they would get five stars. But, overall, I give this property just an average rating. The property has been renovated recently... More

Was this review helpful? Yes 2
See 3 more reviews by MeetingPlanner_01 for Panama City
Marielos O, Manager at Crowne Plaza Panama, responded to this review
12 November 2012

Dear MeetingPlanner_01 We thank you for taking the time to write about your experience during your recent stay at our hotel. Our mail goal is to offer and excellent service, therefore,your comments are extremely valuable to us as they will help us improve certain aspects mentioned in your review. We would be most gladly to welcome you back in a... More

AmericanCR
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 25 October 2012

While in Panama City, we stayed at the Crowne Plaza. First of all, it is too far from the waterfront. Secondly, it does not offer Wifi for free. I paid $150 a night and then they charged me $15 per day for Wifi and it was only for one device. I tried to connect with my tablet after connecting with... More

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Marielos O, Manager at Crowne Plaza Panama, responded to this review
30 October 2012

Dear American CR Thank you for your valuable comments about your recent stay at our hotel. We regret we did not meet your expectations. Even though we are not ocean front, we cordially invite you to stay during your next visit to Panama as we are conveniently located in the shopping and commercial area. Thank you again for your comments,... More

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Madrid, Spain
Senior Contributor
44 reviews 44 reviews
32 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 25 August 2012

On one side, some of the rooms are good (the suites), some of the rooms are just too lousy. The service is... barebones, except the people at the restaurant. Why did I still consider this a 3-star? Because of the location, because it is cheap and because I have a soft heart. Would I consider to return? Only if I... More

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See 3 more reviews by Borja T for Panama City
Marielos O, Manager at Crowne Plaza Panama, responded to this review
27 August 2012

Dear Borja T Thank you for taking the time to let us know your valuable comments. The feedback we receive from our guests enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future since it is our goal to consistently provide superior service and accommodations . We are in... More

Grand Cayman
Top Contributor
92 reviews 92 reviews
32 hotel reviews
Reviews in 32 cities Reviews in 32 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 9 August 2012

This hotel have great staff, a great location, large rooms. Good price. The breakfast is a must for sure. At night you have many restaurant near by no need to drive. Lots of stores with in a block and supermarket.

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See 6 more reviews by wrp57 for Panama City
Marielos O, Manager at Crowne Plaza Panama, responded to this review
14 August 2012

Dear wrp57 Thank you for your valuable comments. It was a pleasure having you staying at our hotel. We do look forward to welcoming you back in the future. Cordially Marielos de Obaldia Operations Manager More

 
 
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Additional Information about Crowne Plaza Panama

Also Known As:
Crowne Plaza Panama Hotel
Crowne Plaza Panama Hotel Panama City
Crowne Plaza Panama City
Panama City Crowne Plaza
Crowne Plaza Panama Panama City
Address: Ave Manuel Espinoza Batista, Panama City, Panama
Phone Number:
Region: Panama > Panama Province > Panama City
Amenities:
Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #45 of 94 hotels in Panama City
Price Range: ££
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Crowne Plaza Hotel Panama is a full-service luxury business hotel catering to the international traveler. With the latest information technology readily available to facilitate business transactions and work on the go for the traveling businessman: Internet access & Business Center. Fine Dining Restaurant La Galeria, with international style breakfast & lunch buffet. 'Memories' Sports Bar, with a variety of national and international beverages. We also offer 4 Meeting Rooms for business and social events. Additional features include: Modern Heliport, Indoor Parking, a Fitness Center with state-of-the-art equipment, Outdoor Pool and Social Area, a Gift Shop. ... more   less 
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