Jan 2009 marks our last stay at the Best Western in Alexandria, LA. We made the mistake of taking a room someone else was giving up and ended up in smoking room for 3 nights. We used a full bottle of Febreze in the 3 nights we were there and we never could get rid of the smoking smell...I went... more

At the end of a very long journey from Washington state to Louisiana. The most outstanding aspect of this hotel was the friendly down-home staff. I couldn't find parking for our moving truck once we checked in, so we parked along the back of the adjacent restuarant which was also owned by the hotel. The older gentleman hanging out with... more

We have just returned from a weekend at the Best Western. The hotel is very nice. They're in the middle of a renovation that is looking awesome. The staff was friendly and helpful. Based on the reviews I read, I decided to only stay Sat. night instead of Fri & Sat. Wish now that I had not listened to the... more

I was at a dance convention at this property and was able to book a suite at a very reasonable price. The room originally assigned smelled of smoke and we were immediately assigned another room. Our suite was located on the second floor facing the back parking lot and was very quiet at all times. It was extremely spacious and... more

We stayed here for a high school function, so our expectations were not the same as we would have had for a regular business trip. The hotel managed to defeat even those low expectations. WIth the exception of the suite rooms in the back (300 series), we found the hotel dirty, musty smelling, poorly staffed, oddly located and crowded with... more

I checked in Dec. 20 intending to stay until the 26. I stayed in an atrium "suite", which was anything but sweet. The first room looked at a brick wall with a security light shining in room all night. Also the room smelled musty and dank. Was moved to another room. Here the fireplace didn't work. Again room was old... more

Hotel staff very friendly-- We had six rooms at the hotel in the suite rooms in the rear of the hotel and they were all impressed. Hotel is not 5 stars, but is fine. Suite rooms have full size icebox (got to use the Southern term) along with microwave. Kind of a nice change of pace from a Hilton or... more

First thing: Don't use an Internet Map service to find this hotel. The hotel is listed at West MacArthur when it should be N. MacArthur. It's next to the Cajun Landing. The hotel is pretty big. It's off the main drag but somewhat hard to get to. Looks alright from the road. Check in was okay. The person working the... more

We arrived Thursday, July 13. When I walked into the lobby, neither of the two representatives stood up to welcome me into the hotel. The hotel was old, and I could not figure out how they could get away with charging $80 / night. That is minus the 14.5% hotel tax. The outdoor pool was dirty and closed half the... more