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Holiday Inn Express Hotel & Suites Annapolis


Hotel class 2.5 of 5
2451 Riva Rd, (formerly Days Inn & Suites), Annapolis, MD 21401
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Reviews you can trust

72% Recommend
4.0 of 5 stars 11 reviews
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By trip type
All (11)
[ Date ] [ Rating ]
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5 of 5 stars
washington dc
17 Sep 2009

good location & exellent services.we were for wedding had good stay more

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4 of 5 stars
Shoreline CT
19 Aug 2009 | Trip type: Business, Solo travel

This a basic Holiday Inn Express, yet the staff goes out of the way to make sure that you are comfortable. The rooms were modest, yet clean. There are restaruants and shopping within walking distance. I was there on business, but found time to wander off for dinner and shopping right next door (on foot). A great G&B restaurant next... more

Management response from
Neda Lewis, Director of Sales

Dear daisy20071960 , We are so glad that you enjoyed your stay at our hotel and took advantage of our complimentary hot breakfast in the mornings. We are really blessed to have the new Annapolis Towne Centre adjacent to our hotel. It makes it really convenient for our guests to walk to a selection of great restaurants and shops. We...

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2 of 5 stars
Virginia
21 Jul 2009 | Trip type: Family
0/1 found this review helpful

When I booked this hotel I told them I had three children and would need a cot, but when we got to the room there was no cot. My husband called the front desk and they told him, "Sorry, we are all out of cots." So, I went downstairs to the front desk with my little girl and said that... more

Management response from
Neda Lewis, Director of Sales

Dear edanddebra, First let me apologize for your experience at our hotel. Our staff always goes out of their way to make sure that our guests' experience with us is a great one, so I am really sorry that you did not experience the same level of service. This is something that I will definitely bring up in the meeting...

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4 of 5 stars
Bruxelles
22 Jun 2009 | Trip type: Couples

We spend there two nights. Staff including chambermaid were very helpfull. The hotel was clean. The location was not ideal, but we knew it and with a car it's not a problem. more

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5 of 5 stars
Moscow, PA
6 Jun 2009 | Trip type: Couples
1/1 found this review helpful

My husband and I were there to attend a wedding in nearby Crownsville. The front desk employees were very nice and polite. Our room was ready when we arrived at 3pm. Our room had a king size bed, a mini refrigerator, and was clean and decorated nicely. My husband enjoyed the flat screen tv. There was also a comfortable chair... more

Management response from
Neda Lewis, Director of Sales

Dear LibertyMoscow_PA , Thank you so much for the kind review. We are very glad that you enjoyed your stay with us. here is so much to see and do in Annapolis such as the Historic Sites and the shops and restaurants downtown, so we hope that you will come back to visit us in the near future. At Your...

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2 of 5 stars
Lynchburg, VA
10 Mar 2009 | Trip type: Business

I'm a platinum Priority Club member who spends more than 45 nights a year in Holiday Inn brand hotels. My experience with Holiday Inn has been overwhelmingly positive and this is the first time I've felt compelled to write a negative review. 1. Renovations/Cleanliness - The hallway areas are a mess. The carpet was stained, the ceiling and walls had... more

Management response from
Neda Lewis, Director of Sales

Dear mphall, We truly want to apologize for your experience at our hotel. We did have a huge water damage to our hotel in January and unfortunately took a long time for us to completely renovate the wing of the hotel that was damaged. Even though we closed that wing it sounds like you were close enough to notice the...

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5 of 5 stars
Texas
24 Feb 2009 | Trip type: Friends getaway

The front desk staff was very nice and helpful. We were greeted with smiles and it was very fast for us to check in. They gave us referrals on restaurants and the area for us to site see. When we checked into the rooms we found the rooms very clean and modern. The next morning we tried their free breakfast... more

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5 of 5 stars
pottstown
16 Feb 2009 | Trip type: Business

I thoroughly enjoyed my stay at The Holiday Inn Express and Suites in Annapolis. The breakfast was highly enjoyable and had a decent selection. The overall cleanliness was also a large plus. My room always had a fresh smell and was always cleaned thoroughly. I enjoyed the fitness center as well as the over-occomadating hotel employees who always took very... more

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5 of 5 stars
C'burg PA
16 Feb 2009 | Trip type: Business, Solo travel

I stay about 50 nights a year on the road for business and rarely do I fill out a trip experience, but this hotel was a last minute need to stay and I will be back. My room was apparently newly renovated and spacious! I had a LCD TV which was great and a nice workspace with great internet connection.... more

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5 of 5 stars
Richmond, VA
6 Feb 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

Greeted by very friendly front desk clerk who efficiently checked me in. Was upgraded to a suite due to my Gold Priority Club status. Room was very spacious; living area was great for working on my laptop while watching their flat panel LCD TV. Bed was great--slept like a baby! For breakfast (which is free) hotel has a nice selection... more

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Holiday Inn Express Hotel & Suites Annapolis Also Known As

  • Holiday Inn Annapolis
  • Holiday Inn Express Annapolis
  • Annapolis Holiday Inn
Address: 2451 Riva Rd, (formerly Days Inn & Suites), Annapolis, MD 21401