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Sheraton Annapolis Hotel

3.5 of 5
173 Jennifer Road, Annapolis, MD 21401
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Sheraton Annapolis Hotel
Ranked #13 of 22 hotels in Annapolis
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253 reviews from our community

    Trip type
Traveller rating
    70
    77
    45
    40
    21
Date Rating
Westampton, New Jersey
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 10 May 2013

My husband arrived for a relaxing stay for one night before picking my step-son up from college. We switched our first room because it faced the loud highway, and that was not problem. Bad part is there was an adjoining room. The adjoining room woke us up 6:15 AM with loud teen/young adults banging something loud, speaking loud...anything to annoy... More

Was this review helpful? Yes
See 3 more reviews by ConnieandAnthony for Annapolis
Daryl S, General Manager at Sheraton Annapolis Hotel, responded to this review
13 May 2013

Dear Connie and Anthony, thank you for the feedback, I am sorry about the noise you encountered. I am glad we were able to take care of it right away. Thank you for pointing out our cleanliness and freinedliness, we take pride in this! We hope you consider us for your future stays, and remember the other hotels only has... More

New Haven, Connecticut
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 7 May 2013

We stayed at the Sheraton Annapolis last weekend and found our room to be clean, spacious and very comfortable. The Club Lounge was terrific and made the stay all the more enjoyable. The front desk staff was particularly friendly and helpful. Nice indoor pool, gym and hot tub. It made our visit to Annapolis all the more enjoyable. We are... More

Was this review helpful? Yes
See 3 more reviews by shelleyhc for Annapolis
Daryl S, General Manager at Sheraton Annapolis Hotel, responded to this review
8 May 2013

Dear shelleyhc, thank you so much for the wonderful comments and wanting to come back. We thrive in being helpful and friendly and am so glad you let everyone know. We apprecaite your business and hope you become brand loyal to Sheraton! More

Fairfax, Va
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 May 2013

Here's the deal. I'm an spg member and having a short stay overnight, (checking in 10pm checking out 4am) and at 3000pts thought how bad could it be and booked the room. Checking in on a Friday evening. Parking was a pain b/c the lot is small and there were two events going on in the hotel. Had to circle... More

Was this review helpful? Yes
Daryl S, General Manager at Sheraton Annapolis Hotel, responded to this review
7 May 2013

Dear Duke, thank for your taking the time to comment about your recent stay. I was sorry to hear about the parking and the noise you encountered. We due ask our groups to park at our over flow parking by the bank. As for the noise, the inside rooms are quiter, so as you travel back through the area please... More

Bayonne
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 29 April 2013

Rooma clean and fresh. Staff very pleasant and helpful. Poll lifeguard very attentive, making sure we had towels. Watched children well in pool. Wattress in Club Lounge, I think her name was Helen, was very hard working and went out of her way for us, getting chocolate cake for children. Also Peter, head of food and services was very attentive... More

Was this review helpful? Yes
Daryl S, General Manager at Sheraton Annapolis Hotel, responded to this review
30 April 2013

Dear Donna B, thank you for the great feedback and reveiw. We take pride in delivering a great guest experience! Pete and Helen truly are great associates and thank you for pointing them out. WE look forward to you coming back to the hotel soon! Thanks again! More

New Jersey
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
Reviews in 20 cities Reviews in 20 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 14 April 2013

We have been here three times before because this location participates in the Starwoods points and cash program. We stay on the club level which includes a nice club room with breakfast and evening snacks. This hotel is pet friendly as many Sheratons are which is fine with us but others friends on different floors did hear some dogs barking... More

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See 4 more reviews by Mykeeboy for Annapolis
Daryl S, General Manager at Sheraton Annapolis Hotel, responded to this review
15 April 2013

Thank you for staying with us the past four times now, we love that! Thank you for your feedback as well, we take pride in our hotel and providing the best in annapolis. We do allow pets, but we also have our carpets cleaned regularly to make sure all guests rooms and areas are the best they can be. We... More

Yorktown, Virginia
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 25 cities Reviews in 25 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 11 April 2013

We travel north and south on RT 301/50 quite a lot between VA and New England. We like to break the trip up and the Sheraton Annapolis is just the place to do that. It is a quick on and off the highway and is always clean, well appointed, and the staff is very pleasant and helpful. One word of... More

Was this review helpful? Yes 1
Daryl S, General Manager at Sheraton Annapolis Hotel, responded to this review
15 April 2013

Dear Michael P, thank you for all the great comments regarding your stay adn how we are the place to be. We love to hear our guests keep coming back over and over. Thank you for pointing out our great staff and cleanliness. We look forward to your next visit! More

Lehigh Valley, PA
Top Contributor
51 reviews 51 reviews
16 hotel reviews
Reviews in 27 cities Reviews in 27 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 8 April 2013

Typical city-region Sheraton: Nice staff, great location, clean, cookie-cutter rooms. For the right price, this is a very nice and very predictable property, and what's wrong with that? My main objection to this hotel (I've stayed here 4 or 5 times) is the in-room A/C, which seemingly cannot keep a room cool enough to suit me. Chalk it up to... More

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See 6 more reviews by 4richer4poorer for Annapolis
Daryl S, General Manager at Sheraton Annapolis Hotel, responded to this review
15 April 2013

Dear 4richer4poorer, thank you so much for your feedback. We appreciate you taking the time to let others know about our Great Staff and location. We take pride in customer service and I am proud it showed. Look look forward to you coming back soon! More

Philadelphia, Pennsylvania
1 review
2 of 5 stars Reviewed 25 March 2013

My husband and I stayed one night and had to listen to a ton of noise in the hallway. We were right next to the elevator which has a very loud dinging noise that goes off every time it stops on the floor, I can not figure out why this would be necessary since there are only two elevators and... More

Was this review helpful? Yes
Daryl S, General Manager at Sheraton Annapolis Hotel, responded to this review
26 March 2013

Dear CaryD80, I am sorry to hear about the noise and elevator, pleas accept may apology for these issues. In the future if you have these situtaions we could have easily moved you to a new floor and away from the elevators to avoid this. I hope you reconsider staying with us and you can personally contact me to make... More

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Alexandria, VA
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 22 March 2013

My wife and I recently stayed here and had a disappointing experience. Unfortunately we arrived very late, around 11 pm, and were given a 2nd floor room near to the elevators. Turns out that the door to the hallway allows all noises to enter the room, so we spent the night listening to the elevators open and close, as well... More

Was this review helpful? Yes 1
See 2 more reviews by LongballBB for Annapolis
Daryl S, General Manager at Sheraton Annapolis Hotel, responded to this review
25 March 2013

Dear LongballBB, thank you for taking the time to give us such valuable feedback on how we can get better. We take feedback very seriously and use it to make us better with our service and hotel. I am sorry about all the noise and am embarrased about the sheets. I was happy to hear the desk went out fo... More

Brigantine
Top Contributor
61 reviews 61 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 21 March 2013

I agree with a previous reviewer...this place just made me feel sad. I'm considering a relocation to Annapolis, and staying in this area did not help convince me. It's surrounded by chain restaurants and a mall. The hotel is a bit dirty, the room a bit dingy. Would be much nicer if it was located near town. Also, when I... More

Was this review helpful? Yes 1
Daryl S, General Manager at Sheraton Annapolis Hotel, responded to this review
25 March 2013

Dear Tempranill0, I am terribly sorry about your recent stay and the incident at our hotel. There are always things to be learned in emergency situations and we are better now for this. The elevator is fixed as well as any lock issues. We take pride in delivering great customer service and I am sorry we failed you. I sincerely... More

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Additional Information about Sheraton Annapolis Hotel

Also Known As:
Sheraton Annapolis
Annapolis Sheraton
Address: 173 Jennifer Road, Annapolis, MD 21401
Phone Number:
Region: United States > Maryland > Annapolis
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotels in Annapolis
#13 Family Hotels in Annapolis
Price Range: ££
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The newly-renovated Sheraton Annapolis Hotel, located minutes from the heart of Annapolis, is ready to welcome you. Let our experienced and friendly staff cater to all your needs. ... more   less 
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Sheraton Annapolis Hotel
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