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UMass Hotel and Conference Center

1 Campus Center Way, University of Massachusetts, Amherst, MA 01003 (Formerly Campus Center Hotel)
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Hotel amenities
UMass Hotel and Conference Center
Ranked #1 of 3 hotels in Amherst
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202 reviews from our community

Traveller rating
    99
    72
    21
    6
    4
See reviews for
Families
85
 
Couples
26
 
Solo
11
 
Business
62
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Montreal, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

Very friendly staff, comfortable rooms (with appreciated free coffee and good bath products), nice building (for those who likes modern concrete architecture). At the time I was there, academic session were over so I don't know how it looks with students there, but the location in the campus is very ideal if you're there for business in UMass, and if... More

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Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW via mobile

Booked a room for 1 night as my daughter was in a dance competition the next morning nearby and due to several colleges in the area graduating hotel choices at an affordable rate were hard to find. Was a little Leary of booking something right on campus. Found it a little awkward to have to walk through the campus center... More

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Staten Island, New York
1 review
4 of 5 stars Reviewed 13 May 2013

I have stayed at the UMass Hotel a few times already beginning when we took the campus tour with my son who eventually became a student @ UMass Amherst. I have been up a few times since then and each time has been a great experience. The staff is always so pleasant and friendly. The hotel is always very clean... More

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grand rapids, mi
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 8 May 2013

The UMASS CC Hotel has made great strides since 'back in the day' when a bed in concrete box was how you would have described it. The rooms are well appointed, beds are comfortable, free coffee and cookies are a nice touch. That said unless you really, really want to be on campus, like the group of old friends I... More

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Sudbury, Massachusetts
1 review
4 of 5 stars Reviewed 29 April 2013

Review should really be 4.5 stars! Great location in Campus Center/Student Union Building right in the middle of the campus. Parking Garage underneath is complimentary with your stay. Greeted by very nice and personable student employee at reception. Immaculate rooms and baths looked new and renovated. Beds very comfortable. Even though the room includes continental breakfast in lobby, it was... More

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umasshotel123, Front Office Manager at UMass Hotel and Conference Center, responded to this review
3 May 2013

Dear Audrey K, Thank you so much for taking the time to let us know about your visit to the UMass Hotel. I am very glad you enjoyed your stay. Again thank you for letting us know about your experiences we look forward to your return. More

Minneapolis
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 26 April 2013

Stayed for 2 nights when visiting the campus with my son who will be attending UMASS next year. Staff was exceptionally friendly & always eager to help. Had good night's sleep. Bed was comfortable but my son & I both had sore backs in the mornings.

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umasshotel123, Front Office Manager at UMass Hotel and Conference Center, responded to this review
3 May 2013

Dear Thomas S, I want to thank you for taking the time to let us know about your recent stay at the UMass Hotel. It is always a pleasure to have guest visiting campus stay with us. We look for to seeing you and your son back soon. More

Hudson, Massachusetts, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 April 2013

I recently stayed at The Campus Center Hotel and was pleasantly surprised at the renovations. Lots of upgrades, from the Keurig coffee maker in the room, to the fancy shampoo and conditioner, to the maroon and white decor. As an Alumni, I really enjoyed my stay with a few of my old roomates. The breakfast the next morning was great,... More

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umasshotel123, Front Office Manager at UMass Hotel and Conference Center, responded to this review
3 May 2013

Dear Cathy S, Thank you for recommending our UMass Hotel. We are so happy to hear that you and your friends had fun being back on campus. We very much look forward to seeing you back soon. More

Salem, Massachusetts
Top Contributor
229 reviews 229 reviews
30 hotel reviews
Reviews in 56 cities Reviews in 56 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 20 April 2013

Stayed at the UMass Hotel and Conference Center in the past for business and most recently pleasure. No matter the occasion, it truly becomes a trip down memory lane each time. For any UMass alum you can relate. We had fun during this impromptu visit and didn't reserve/check in until very late in the evening/early AM--tried for a low rate... More

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See 5 more reviews by reppop for Amherst
umasshotel123, Front Office Manager at UMass Hotel and Conference Center, responded to this review
3 May 2013

Dear Reppop, We are so pleased you chose to stay with us here at the UMass Hotel. I thank you for recognizing our staff. It is always a pleasure to know when our staff has been able to make a guest experience extra special. We look forward to your next visit to UMass Amherst! More

State College, Pennsylvania
1 review
3 of 5 stars Reviewed 17 April 2013

The location is great for visiting campus and the rooms are very nicely appointed and clean. There does, however, need to be a much more aggressive means of monitoring and controlling loud and obnoxious guests. Two out of the three nights I stayed I was woken and kept awake by music, loud obscenities and shouting -- from 2:30am ro 5:00am... More

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Waymart
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 17 April 2013

We stay here frequently when visiting our daughter who is a Umass student. It is always very clean and staff very friendly. Wish they had a "frequent visitor" program ie: stay 5 nights, get one free since we are here several times a year. Room rates are different every time depending on what's going on there. Parking is free and... More

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See 2 more reviews by Christine K for Amherst
umasshotel123, Front Office Manager at UMass Hotel and Conference Center, responded to this review
3 May 2013

Dear Christine G, Thank you so much for sharing your review of our hotel. We always love to see parents who are visiting their students here. I thank you for your suggestion for a frequent visitor program. I will look into seeing if there it is something we can work on for the future. We look forward to seeing you... More

Hampton Inn Hadley-Amherst
Great value on a similar hotel
Hadley, MA
4.5 of 5 stars 145 Reviews
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Additional Information about UMass Hotel and Conference Center

Also Known As:
Umass Hotel At The Campus
Umass Hotel At The Campus Amherst
Campus Center Amherst
Address: 1 Campus Center Way, University of Massachusetts, Amherst, MA 01003 (Formerly Campus Center Hotel)
Phone Number:
Region: United States > Massachusetts > Amherst
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Suites Swimming Pool
Hotel Style:
Ranked #1 of 3 hotels in Amherst
Price Range: ££
Official Description (provided by the hotel):
The UMass Hotel at the Campus Center is a trendy, upscale, hotel conveniently located at the heart of the University of Massachusetts Amherst campus in the Murray D. Lincoln Campus Center. The UMass Hotel is a teaching hotel, providing an educational opportunity for students in the Hospitality and Tourism Management program, while offering a pleasant, professional experience for guests. ... more   less 
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